RATTAN LF, User Manual, Page: 24 / 31

TROUBLESHOOTING
•The battery cannot be charged, the display
shows an abnormal battery power.
(1) Use a multimeter to check if the battery still have voltage.
(2) Check if the charger indicator is normal. (Red light means
charging, green light means fully charged)
(3）The battery case is damaged, stop using the battery and contact
us.
• The brakes make abnormal noise.
Adjust the brake pads or brake rotors, as we noted in the picture
above.
• The rear wheel motor makes abnormal noise.
Lift the rear wheel off the ground and press the throttle to see if the
rear works. Then contact us with a video for further solutions.
• The derailleur is pressed or the chain falls.
Try to strengthen or adjust the derailleur (refer to the relevant part in
above)
• The Ebike comes without keys.
The keys are hung on the wires in front of handle bar , Check the
wires in front of the handlebar and see if it falls into the box.
• The tires got flat or could not be inflated.
The tires will not be filled with air. Ride the bike after inflating the
tires. (The pumping range is 17-18 psi)
Please check if there is an hole at inner tube and if
there is something sharp punctured the iner-tube.