ratiotec B 20, User Manual

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6
[EN]
Error messages
Error messages Cause Action
A UV error Remove the suspicious banknote
and continue the counting process
by pressing START | RESET
b MG error Remove the suspicious banknote
and continue the counting process
by pressing START | RESET
C IR error Remove the suspicious banknote
and continue the counting process
by pressing START | RESET
d format error Remove the suspicious banknote
and continue the counting process
by pressing START | RESET
F Incomplete banknote Remove the plastic cover and clean
the sensor
E-0 Error of the left counting sensor Please contact our service team
E-1 Error of the right counting sensors Please contact our service team
E-2 Error of the preset sensor Please contact our service team
E-3 Error of the speed sensor Please contact our service team
The following error messages may appear during the self-test after switching on the machine and during the
counting process. Amongst others, they indicate suspicious banknotes.