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Phenomenon

Check items

Solution

Odours are 
emitted

● Whether there

’s odour source,

   such as furniture and cigarette, 
   etc.

● Eliminate the odour source.
● Clean the filte

r.

Air conditioner 
operates nor-
mally suddenly

● Whether there

’s interference,

   such as thunder, wireless 
   devices, etc.

● Disconnect powe

r, put back 

   power, and then turn on the 
   unit again.

Outdoor 
unit  has 
vapor

● Heating mode is turned on?

Only apply to heat pump model

● During defrosting under he-

   ating mode, it may generate
   vapor, which is a normal 
   phenomenon.

W

a t e r 

flowing” 

noise

 Air conditioner is turned on or

   turned of

f just now?

 The noise is the sound of 

   refrigerant flowing inside 

   the unit, which is a normal
   phenomenon.

Cracking 
noise

 Air conditioner is turned on or

   turned of

f just now?

 This is the sound of friction 

   caused by expansion and/or
   contraction of panel or other 
   parts due to the change of
   temperature.

Malfunction analysis

Summary of Contents for RS-S12KE

Page 1: ...r i a e p y t t i l p s c i n o s a R g n i s a h c r u p r o f u o y k n a h T manual carefully before installation and well keep this manual for your future reference Some figures in this manual may not match the real object just for reference only Model RS S12KE RU S12KE RS S9KE RU S9KE RS S18KE RU S18KE RS S24KE RU S24KE ...

Page 2: ......

Page 3: ...mote controller 9 Function introduction for combination buttons 15 Operation guide 17 Replacement of batteries in remote controller 17 Emergency operation 18 Maintenance Clean and maintenance 18 Malfunction Malfunction analysis 21 Installation Notice Installation dimension diagram 25 Tools for installation 27 Selection of installation location 27 Requirements for electric connection 28 Installatio...

Page 4: ...njury or property loss is caused by the following reasons Indicates a hazardous situation that if not avoided will result in death or serious injury Indicates a hazardous situation that if not avoided could result in death or serious injury Indicates a hazardous situation that if not avoided may result in minor or moderate injury Indicates important but not hazard related information used to indic...

Page 5: ...hildren without supervision Do not connect air conditioner to multi purpose socket Otherwise it may cause fire hazard Do disconnect power supply when cleaning air conditioner Otherwise it may cause electric shock If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard Do not wash the air conditioner with wate...

Page 6: ...damage Precautions WARNING conditioner and disconnect power immediately and then If the air conditioner operates under abnormal conditions it may cause malfunction electric shock or fire hazard Do not spill water on the remote controller otherwise the electric shock or damage Please contact dealer when you need to repair air conditioner Do not repair air conditioner by yourself It may cause object...

Page 7: ...nect the live wire neutral wire and any work related to electricity and safety Be sure to cut off the power supply before proceeding Including an circuit breaker with suitable capacity please Air Conditioner should be properly grounded Incorrect Don t use unqualified power cord grounding may cause electric shock According to the local safety regulations use qualified Installation must be performed...

Page 8: ...be connected by a professional national wiring regulations local requirement by authorized personnel only Precautions WARNING wire which can t be used for other purposes The grounding resistance should comply with national electric safety regulations The air conditioner is the first class electric appliance It keep the interconnection cable away from the copper tube The temperature of refrigerant ...

Page 9: ...als or plants If it is unavoidable please add the fence for safety purpose Select a location which is out of reach for children and reachable after finishing installation For the air conditioner with plug the plug should be Working temperature range NOTICE 5 Indoor side DB WB Outdoor side DB WB Maximum cooling 32 23 43 26 Maximum heating 27 24 18 The operating temperature range outdoor temperature...

Page 10: ...please refer to actual products Parts name Indoor Unit Outdoor Unit air inlet panel aux button horizontal louver air outlet remote controller Actual product may be different from above graphics please refer to actual products air inlet connection wire air outlet NOTICE ...

Page 11: ... Display content or position may be different from above graphics please refer to actual products Display For some models heating indicator temp indicator cooling indicator power indicator receiver window drying display 7 ...

Page 12: ...i button Not applicable 10 TIMER ON TIMER OFF button 8 SLEEP button 5 button Send signal Turbo mode Ventilation function Not applicable 8 heating function Not applicable Set temperature Set time X FAN function TIMER ON TIMER OFF Child lock Up down swing Left right swing Light Temp display type Set temp Outdoor ambient temp Indoor ambient temp Sleep mode Clock Heat mode Fan mode Dry mode Cool mode ...

Page 13: ...9 F F F Introduction for buttons on remote controller Note i 1 2 AU FAN RY A Specific functions are not applicable to this model Only applicable to heat pump model specific If ...

Page 14: ...ter setting is finished temperature indica tor on indoor unit will change accordingly Temperature can t be adjusted under This button is used for setting Fan Speed in the sequence that goes from AUTO to then back to Auto Auto Medium speed Low Medium speed Low speed High speed Medium High speed It s Low fan speed under Dry mode This function indicates that moisture on evaporator of indoor unit will ...

Page 15: ...be available When air conditioner receives this signal the air conditioner will blow fan automatically Press this button continuously more than 2s the main unit will swing back and forth from up to down and then loosen the button the unit will stop swinging and present position of guide louver will be kept immediately Under swing up and down mode when the status is switched from off to if press th...

Page 16: ...nitial curve setting value of original factory 2 Adjust and button could change the corresponding setting temperature after adjusted press Turbo button for confirmation 3 At this time 1hour will be automatically increased at the timer position on the remote control that are 2hours or 3hours or 8hours the place of setting temperature 88 will display the corresponding temperature of last setting sle...

Page 17: ...r to avoid detecting inaccurate ambient temperature When I FEEL function is turned on the remote controller should be put within the area where indoor unit can receive the signal sent by the remote controller TIMER ON button TIMER ON button can set the time for timer on After pressing this button icon disappears and the word ON on remote controller blinks Press or button to adjust TIMER ON setting...

Page 18: ...for specific models When quiet function is selected Under cooling mode indoor fan operates at notch 4 speed 10 minutes later or when indoor ambient temperature 28 indoor fan will operate at notch 2 speed or quiet mode according to the comparison between indoor ambient temperature and set temperature Under heating mode indoor fan operates at notch 3 speed or quiet mode according to the comparison b...

Page 19: ...simultaneously Press the button for the fourth time to start air purification function LCD display Press this button again to repeat the operation above 16 TEMP button By pressing this button you can see indoor set temperature indoor ambient temp erature or outdoor ambient temperature on indoor unit s display The setting on remote controller is selected circularly as below When selecting or no dis...

Page 20: ...isplay 46 heating 8 heating function Not applicable Under heating mode press TEMP and CLOCK buttons simultaneously to start up or turn off 8 heating function When this function is started up and 8 will be shown on remote controller and the air conditioner keep the heating status at 8 Press TEMP and CLOCK buttons simultaneously again to exit 8 heating function Under energy saving function set tempe...

Page 21: ... AAA 1 5V dry batteries and make sure the position of polar and polar are correct 3 Reinstall the cover of battery box signal sender battery Cover of battery box remove reinstall During operation point the remote control signal sender at the receiving window on indoor unit The distance between signal sender and receiving window should be no more than 8m and there should be no obstacles between the...

Page 22: ...k Turn off the air conditioner and disconnect the power before cleaning the air conditioner to avoid electric shock Do not use volatile liquid to clean the air conditioner Do not use liquid or corrosive detergent clean the appliance and do not splash water or other liquid onto it otherwise it may damage the plastic components even cause electric shock Do not remove the panel when cleaning it WARNI...

Page 23: ...Open panel Pull out the panel to a certain Use dust catcher or water to the water below 45 to clean it and then put it in a shady and cool place to dry panel cover tightly operation environment clean frequency can be increased WARNING ...

Page 24: ...e pipe is damaged 1 Disconnect power supply 3 Check whether mounting bracket for outdoor unit is damaged or corroded If yes please contact dealer Notice for disposal 1 Many packing materials are recyclable materials Please dispose them in appropriate recycling site 2 If you want to dispose the air conditioner please contact local dealer or consultant service center for the correct disposal method ...

Page 25: ...room Pull out the plug Reinsert the plug after about 3min and then turn on the unit again Signal receiving range is 8m Remove obstacles Select proper angle and point the remote controller at the re ceiving window on indoor unit Check the batteries If the power of batteries is too low please replace them Take the remote controller close to indoor unit Turn off the fluorescent lamp and then try it a...

Page 26: ...or temperature and hum idity is high Because indoor air is cooled rapidly After a while indoor temperature and humidity will be decrease and mist will disappear Phenomenon Check items Solution Set temper ature can t be adjusted Unit is operating under auto mode Temperature can t be adju sted under auto mode Please switch the operation mode if you need to adjust temperature Your required temperatur...

Page 27: ...tdoor unit has vapor Heating mode is turned on Only apply to heat pump model During defrosting under he ating mode it may generate vapor which is a normal phenomenon Water flowing noise Air conditioner is turned on or turned off just now The noise is the sound of refrigerant flowing inside the unit which is a normal phenomenon Cracking noise Air conditioner is turned on or turned off just now This i...

Page 28: ...ing the unit If not please When below phenomenon occurs please turn off air conditioner and discon for service Power cord is overheating or damaged There s abnormal sound during operation Air switch trips off frequently Air conditioner gives off burning smell Indoor unit is leaking If the air conditioner operates under abnormal conditions it may cause Malfunction analysis Error code When air condi...

Page 29: ...least 50cm At least 30cm At least 300cm At least 200cm Space to the obstruction Space to the obstruction Space to the obstruction Space to the ceiling Space to the obstruction Space to the obstruction At least 30cm At least 15cm At least 15cm Space to the wall Space to the wall Space to the wall ...

Page 30: ...ry make sure that liquid valve and gas valve are fully closed and power is disconnected before detaching the connection pipe If compressor starts running when stop valve is open and connection pipe is not yet connected air will be sucked in and cause pressure rise or compressor rupture resulting in injury When installing the unit make sure that connection pipe is securely connected before the comp...

Page 31: ... of installation dimension diagram Select a location which is out of reach for children and far away from animals or plants If it is unavoidable please add the fence for safety purpose 5 27 Tools for installation Note Selection of installation location Basic requirement 3 4 Select a location where the noise and outflow air emitted by the outdoor unit The location should be well ventilated and dry ...

Page 32: ...accordance with national wiring regulations grounding with specialized grounding device by a professional Please make sure it is always grounded effectively otherwise it may cause electric shock 2 The yellow green wire in air conditioner is grounding wire which can t be used for other purposes 3 The grounding resistance should comply with national electric safety regulations 4 The appliance must b...

Page 33: ...p one choosing installation location rm it with the client 1 Choose the position of piping hole according to the direction of outlet pipe The position of piping hole should be a little lower than the wall mounted frame shown as below Step three open piping hole 2 Open a piping hole with the diameter of Φ55 or Φ70 on the selected outlet pipe position In order to drain smoothly slant the piping hole...

Page 34: ...ith torque wrench 2 When select leading out the pipe from left or right please cut off the corresponding hole on the bottom case cut off the hole left right 1 The pipe can be led out in the direction of right rear right left or rear left left rear left right rear right Step four outlet pipe Installation of indoor unit Indoor 5 10 outdoor Φ55 Φ70 union nut pipe joint pipe Pay attention to dust prev...

Page 35: ... 40 45 55 60 65 70 75 15 20 insulating pipe 1 Connect the drain hose to the outlet pipe of indoor unit 2 Bind the joint with tape outlet pipe drain hose drain hose tape outlet pipe drain hose insulating pipe Note Add insulating pipe in the indoor drain hose in order to prevent condensation The plastic expansion particles are not provided 1 Open the panel remove the screw on the wiring cover and th...

Page 36: ...r without plug an air switch must be installed in the line 32 cable cross hole Remove the wire clip connect the power connection wire to the wiring terminal with wire clip Note power connection wire All wires of indoor unit and outdoor unit should be connected by a professional for a new one Avoid extending the wire by yourself installation The air switch should be all pole parting and the contact...

Page 37: ...eparately at the end Note The power cord and control wire can t be crossed or winding The drain hose should be bound at the bottom drain hose band connection pipe indoor power cord Step nine hang the indoor unit 1 Put the bound pipes in the wall pipe and then make them pass through the wall hole 2 Hang the indoor unit on the wall mounting frame 3 Stuff the gap between pipes and wall hole with seal...

Page 38: ...eded for the unit with cooling capacity of 6000W 8000W 8 expansion screws are needed for the unit with cooling capacity of 10000W 16000W 10 expansion screws are needed 1 2 2 Place the outdoor unit on the support Fix the foot holes of outdoor unit with bolts Connect the drain hose into the drain vent foot holes foot holes chassis outdoor drain joint drain vent Drain hose Connect the outdoor drain j...

Page 39: ...h hand 4 Tighten the union nut with torque wrench by referring to the sheet below gas pipe liquid pipe liquid valve gas valve union nut pipe joint Hex nut diameter Tightening torque N m Φ 6 Φ 9 52 Φ 12 Φ 16 Φ 19 30 40 45 55 60 65 70 75 15 20 1 Remove the wire clip connect the power connection wire and signal control wire only for cooling and heating unit to the wiring terminal according to the Ind...

Page 40: ...he outlet pipe hole of indoor unit Slant the drain hose slightly dow nwards The drain hose can t be The water outlet can t be placed in water in order to drain smoothly Installation of outdoor unit U shaped curve wall drain hose the drain hose can t raise upwards The drain hose can t be fluctuant The drain hose can t be fluctuant The water outlet can t be fluctuant The water outlet can t be placed...

Page 41: ...gerant charging vent 2 Connect the charging hose of piezometer to the refri gerant charging vent of gas valve and then connect the other charging hose to the vacuum pump 3 Open the piezometer com pletely and operate for 10 15min to check if the pressure of piezometer re mains in 0 1MPa 4 Close the vacuum pump and maintain this status for 1 2min to check if the pres sure of piezometer remains in 0 ...

Page 42: ...rts Is there any obstruction in the air inlet Is the inlet and outlet of piping hole been covered and outlet heating capacity The dust and sundries caused during installation are removed It may cause malfunction or damaging the parts The gas valve and liquid valve of connection pipe are open completely heating capacit It may cause insufficient cooling heating capacity or waster eletricity y 1 Prep...

Page 43: ...own in the table The additional refrigerant charging amount per meter is different according to the diameter of liquid pipe See the following sheet Additional refrigerant charging amount prolonged length of liquid pipe additional refrigerant charging amount per meter 15 25 15 30 15 30 20 30 25 30 Cooling capacity Max length of connec tion pipe Cooling capacity Max length of connec tion pipe 5000Bt...

Page 44: ...eter of connection pipe Liquid pipe mm Gas pipe mm Φ6 Φ6 or Φ9 52 Φ12 Φ16 Φ19 Φ22 2 Φ9 52 or Φ12 Φ16 or Φ19 Φ19 or Φ22 2 Φ25 4 or Φ31 8 _ _ Cooling only g m Cooling and heating g m 15 15 30 60 250 250 350 350 120 120 50 20 Outdoor unit throttle Configuration of connection pipe ...

Page 45: ... suitable insulating pipe D Put on the union nut Remove the union nut on the indoor connection pipe and outdoor valve install the union nut on the pipe union pipe pipe E Expand the port Expand the port with expander Note A is different according to the diameter please refer to the sheet below expander hard mold pipe F Inspection Check the quality of expanding port If there is any blemish expand th...

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