Diagnostic Table
Your Powerchair controller provides diagnostic information via a flashing spanner icon at the base of the controller.
The number of flashes correspond to the fault as below:-
Flash Code
Description
Action
1
User Fault
Possible stall timeout or user error. Release the joystick
to neutral and try again.
2
Battery Fault
Try charging the batteries, batteries may require
replacing, check the batteries and cables.
3
Left Motor Fault
Check the left motor, connections and cabling.
4
Right Motor Fault
Check the right motor, connections and cabling.
5
Left Park Brake Fault
Check the left park brake, connections and cabling.
6
Right Park Brake Fault
Check the right park brake, connections and cabling.
7
Remote Fault
Check the communications bus connections
and wiring. Replace the remote.
8
Power Module Fault
Check connections and wiring, replace power module.
9
Communications Fault
Check battery voltage is greater than 17V.
Check bus cable.
Replace the power module. Replace the remote.
10
Unknown Fault
Check all connections and wiring,
consult a service agent.
11
Incompatible Remote
The remote is incompatible with the power module.
Ensure the brand of the power module matches that
of the remote.
20
Rascal P327 / P327XL Powerchair Owner’s Manual & Service Record