TROUBLESHOOTING
WARNING: HAZARD OF ELECTRIC SHOCK - Before beginning any work on the SeaEra, be sure that all
power to the unit has been turned off.
WARNING: HAZARD OF FLOODING - Make sure seacocks are in the CLOSED or OFF position before
working on toilet.
NOTE:
The following information reflects the most probable causes and solutions to problems although not
every possible cause and solution is provided.
Any questions regarding servicing or operation of the SeaEra should be directed to our Technical Support Department
in Millville, NJ or Ft. Lauderdale, FL. Please have model and serial number available before calling.
TROUBLESHOOTING
9
PROBLEM
1. Poor pumpout, especially
solids.
2. Poor water flow, especially
at front of bowl (or no water
flow).
3. Foul odors from toilet area.
4. Bowl fills while underway.
5. Water leaking from under
unit.
6. Erratic operation/sluggish
running.
POSSIBLE CAUSE
1A. Clogged discharge line.
1B. Plumbing restrictions, bends and ells.
1C. Clogged vents.
1D. Mineral buildup in hoses and fittings.
1E. Low voltage.
2A. Toilet not level.
2B. Restriction in intake line.
2C. Pump sucking air.
2D. Low voltage.
2E. Clogged strainer.
3A. “Marine life” lodged in rim of bowl.
3B. Permeated discharge hose.
3C. Sewage remaining in discharge line.
4A. Pressure buildup at seacocks.
5A. Leaking bowl gasket.
5B. Leak at shaft seal.
5C. Leak from seal plate area.
6A. Worn motor brushes.
6B. Motor bearings damaged by seal leak.
6C. Low or inconsistent voltage.
1A. Be sure discharge seacock is open. Clear line, remove
clog.
1B. Replumb to eliminate bends and ells.
1C. Clean holding tank vent and vented loop vents
1D. Clean or replace affected parts. Replace hose if needed.
1E. Check voltage at toilet
while toilet is running
. If less
than nominal voltage of toilet (12, 24), check condi-
tion of batteries and wire sizes. Check terminals and
wire connections for corrosion (heat at terminals and
junctions indicates a bad or corroded connection).
2A. Raise rear of toilet; check with level.
2B. Be sure seacock is open. Clear line-remove clog.
2C. Check all connections from intake thru-hull to intake
pump to be sure no air leaks are present.
2D. See 1E, above.
2E. Remove or clear debris from strainer.
3A. Remove and flush bowl with pressure hose to remove
all material. Install strainer or KO2 kit in intake line
to avoid recurrence.
3B. Replace hose with Raritan sanitation hose (#SFH).
3C. Flush longer; replace hose if permeated; reroute hose
making a shorter run or downward slope if possible.
4A. Close intake, then discharge seacock to determine
which is causing problem. If discharge, be sure the
vent or vented loop is clean. If intake, there is too
much pressure on seacock; contact Raritan Technical
Support.
5A. Tighten (4) bowl mounting nuts (#1226B).
5B. Check seal and motor shaft.
5C. Check seal plate o-ring.
6A. Return motor to factory for servicing or replacement.
6B. Return motor to factory for servicing or replacement.
6C. See 1E above.
Set screw must be loosened with
1/8” hex key before removing the
intake pump from motor
Tip for Removing Intake Pump
Plug
L365v0320jlc
SOLUTION
