Raritan DOMINION SX -, Installation And Operation Manual

Page: 170 / 172

160 D
OMINION
SX I
NSTALLATION AND
O
PERATIONS
M
ANUAL
Q
UESTION
A
NSWER
Once I have assigned the unit a
unique IP address, how do I access
the unit in the future?
Open your supported Web browser (Netscape or Internet Explorer),
enter the IP address you have assigned to that unit into the Address
field and press the <
Enter > key. The login/password screen for the
unit will appear.
Can I assign specific port access to
a specific user? Yes, but only if the user is NOT an Administrator. Administrator
will always have access to all the ports.
Sometimes when I try to log on, I
see a message that states my “login
is incorrect” even though I am sure
I am entering the correct User
Name and Password. Why is this?
There is a session-specific ID that is sent out each time you login to
the unit. This ID has a time-out feature, so if you do not login to the
unit before the time-out occurs, then the session ID becomes invalid.
Performing a <
Shift-Reload> refreshes the page from the unit, and
not from the now-expired cache. Similarly, you may close the
current browser, open a new browser, and login again. This provides
an additional security feature so that no one can recall information
stored in cache to access the unit.
What should I do if the browser
returns with the message that the
device timed out?
Try reloading using < Shift-Reload> . If this does not work, check
your network connections and network status. You may also want to
ping the console or perform a route print (as described in other
FAQs) to ensure that proper network communication is occurring. If
a web page does not load to your browser, there are probably
network difficulties that are preventing the page from loading.
How do I upgrade the Dominion
SX software?
Software upgrades are easy to perform on the unit. In the Main
Menu screen, click “
Upgrade ” and then follow the prompts. You
will need to enter the “ IP Address ” and “ File Path ” to perform the
upgrade.
What if I forget or lose my
password?
Any Administrator can assign any user (Administrator, Operator, or
Observer) a new password if it is forgotten or lost.
Important: If there is only one Administrator, and he/she forgets
his/her password, then the unit must be factory-reset and re-
configured from the initial set-up screen. In this case, all saved
values would be lost.
Is there any way for me to optimize
the performance of Microsoft
Internet Explorer if it is my
preferred Web browser?
To improve the performance of Microsoft Internet Explorer when
accessing the console, disable
JIT compiler for virtual machine
enabled, Java logging enabled, and Java console enabled. Select
Tools
→
Internet Options
→
Advanced from the main menu. Scroll
through the list until you see the above items and make sure that
they are disabled.
I am having trouble using the 128-
bit SSL on the unit. Do you know
what might be causing this?
It is likely that the browser you are using does not support 128-bit
SSL encryption. Depending on the version of browser installed on
your workstation, you may need to either (1) install a 128-bit SSL
compatible version of your browser, or (2) upgrade your current
browser to be 128-bit SSL compatible. Refer to the browser
manufacturer’s web site for instructions.
Sometimes when I am trying to
dial-in to the unit or when I am
connected to the unit via the
modem and I lose my connection, if
I immediately try to dial-in again, I
can’t get connected. However, if I
wait for a few minutes, the dial-in
is successful. Why is this?
In this case, “a few minutes” is the key: The modem has a pre-
defined "clean up time" after every connection ends. It does not
matter whether the connection is dropped, severed, or intentionally
closed by the user. The modem will take about one minute to re-
cycle itself to be ready for the next incoming call.