9
TroubleShooting
SYMPTOM PROBABLE
CAUSE
SOLUTION
Bad connection.
Check cable connection.
Computer not powered
ON
Power ON the computer.
No front panel
lights
Notebook computer or
Guardian device
Use an external 6V 6V/1.4 amp.
power adapter to power
CompuSwitch. Refer to Page 11.
Channel light
flashes
continuously
Computer not powered
ON for that channel
Power ON the computer.
Activate Skip function.
Loose video
connection(s)
Check and reconnect cables.
No video display
for one or all
computers
Monitor problems
Turn off power to the computers.
Connect the suspect monitor directly
to the computer, and check for
proper display. If no display, the
problem is with the computer or the
monitor. If display is correct, contact
dealer for service.
Keyboard error on
one machine
Keyboard connection
Check K/B cable connection of the
computer not operating properly.
Unit does not
activate Hot Key
Mode
Keyboard
Hot Key Mode works only with PS/2-
or Extended AT-style keyboard.
Unable to select
Channel
Scan function is active
Toggle the Scan button so that the
light above the button is OFF.
Keyboard does not
function, or mouse
locks up
Keyboard or mouse
connection loose
Check keyboard or mouse
connection. Power down the problem
computer first. Connect the keyboard
or mouse directly to the computer to
determine if the problem is with the
computer keyboard or mouse port.
Then connect the problem computer
to a different channel, and restart the
computers. If problems persist,
contact dealer.
