22
7. Troubleshooting
Before calling for service, please first read the following table: this could save you time and money.
Error type
Meaning
Why
What to do
“Failure” Warning
There is/are some part(s) out of order or there
is a failure in the cooling process.
Call a service agent for assistance as soon as
possible.
Freezer compartment is not cold
enough
This warning especially appears if there has
been a power failure for a long period or
when the appliance is operated for the first
time.
Use food within a short time period. Do not
freeze foods that has thawed.
Set the freezer temperature to colder
values or set the Super Freeze until the
compartment gets to normal temperature.
Do not put fresh food in the appliance until
the fault has cleared.
Fridge compartment is not cold
enough
This warning especially appears if there has
been a power failure for a long period or
when the appliance is operated for the first
time. Ideal temperature for the appliance
compartment is +4 oC. If you see this
warning, your foods are at risk of spoiling.
Set the appliance temperature to colder
values or set the Super Cooling mode
until the compartment reaches normal
temperature.
Open the door as little as possible until the
fault clears.
Fridge compartment too cold
The food will start to freeze because the
temperature is too cold.
Check if the Super Cooling mode is switched
on.
Decrease the appliance temperature values.
“Low voltage” Warning
This is seen when the power supply is lower
than 170 V.
This not a failure. This prevents any damage
to the compressor. This warning will clear
after the voltage reaches the required level.
If you are experiencing a problem with your appliance, please check
the following before contacing the after-sales service.
Your appliance does not operate
Check if:
•
There is power
•
The plug is connected to the socket correctly
•
The socket fuse or the mains fuse has blown
•
The socket is faulty. To check this, plug another working
appliance into the same socket.
Your appliance is performing poorly
Check if:
•
The appliance is overloaded
•
The doors are closed properly
•
There is any dust on the condenser
•
There is an adequate distance between the appliance
and surrounding walls
Your appliance is operating noisily
The following noises can be heard during normal operation
of the appliance.
Cracking (ice cracking) noise occurs:
•
During automatic defrosting.
•
When the appliance is cooled or warmed (due to
expansion of appliance material).
• Clicking noise occurs:
When the thermostat switches
the compressor on/ off.
• Motor noise:
Indicates the compressor is operating
normally. The compressor may cause more noise for a
short time when it is first activated.
• Bubbling noise and splashing occurs:
Due to the flow
of the refrigerant in the tubes of the system.
• Water flowing noise occurs:
Due to water flowing to
the evaporation container. This noise is normal during
defrosting.
• Air blowing noise occurs:
During normal operation of
the system due to the circulation of air.
There is a build-up of humidity inside the appliance
Check if:
All food is packed properly. Containers must be dry before
being placed in the fridge.
The fridge doors are opened frequently. Humidity of the
room will enter the fridge each time the doors are opened.
Humidity increases faster if the doors are opened frequently,
especially if the humidity of the room is high.
There is a build-up of water droplets on the rear wall. This is
normal after automatic defrosting (in Static Models).
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