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8.15 BLF SETTINGS
BLF “Busy Lamp Fields” are speed dials for the handset via soft keys on the touch screen. To
customize the BLFs, select
BLF Settings
under
Settings
.
•
Soft Key Options
o
Line
- If you would like a soft key with your extension to pick up a line.
o
BLF
- A monitoring extension speed dial.
o
Speed Dial
- Like a BLF but no monitoring of the extension.
o
Custom Speed Dial
- To create a speed dial for an external number or a * code option
o
Shared Parking
- Shared Parking is a hold for the phone system and this is to create a speed
dial for the parking orbit(s).
o
Agent Login/Logout
- For systems who have call queues a speed dial can be created to log
in or out of a call queue.
o
Change Status
- This speed dial can change the status of an extension to Available, Away,
Do Not Disturb, Lunch, or Business Trip.
