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OM-PHHC-26 HOT HOLDING CABINET

ENTERING CONTROLLER PROGRAM MODE

1.  Enter the Programming mode by pressing the “

Set

” and

Arrow for 3 

seconds. (the Fahrenheit symbol “

F

” will start blinking)

NOTE:

 If “

of

” appears the control is locked. Proceed to Unlocking the Keyboard 

to unlock.
2.  Enter full programming mode by again pressing the “

Set

” and 

 Arrow for 

8 seconds until L2 appears. Release the buttons and “

HY

” will appear with 

a decimal point between the “H” and “Y” at the bottom. This indicates the 
control is now in full programming mode.

3.  While “

HY

” is on display push 

 once and release.

4. “

LS

” will appear on display (this is the low set point)

5.  Push and release “

SET

” once to view the current LS set point.

6.  Continue this procedure of pushing “

Set

” and releasing to see the next code 

on the sheet and the corresponding parameter for that code.

7.  Should a parameter need to be changed you may use the 

 or 

 to get to 

the desired new parameter.

8.  Once the desired new parameter setting is achieved push and release “

SET

” 

once. The new parameter will flash 3 times indicating the new parameter is 
locked in.

9.  After the parameter is locked in the control will then drop to the next code on 

the chart. Continue by pushing the “

Set

” button to view the parameter of that 

code.

10.  Proceed until you have reached “HY” again.
11.  Do not push any buttons for 8 seconds.
12. Once the temperature is displayed on the control you are now out of 

programming mode,

13. You may now lock the keyboard if desired. Proceed to How to Lock the 

Keyboard. 

UNLOCKING THE KEYBOARD

1.  Keep pressed together for more than 3 seconds the 

 and 

 keys until the 

on

” message will be displayed.

LOCKING THE KEYBOARD

1.  Keep pressed for more than 3 seconds the 

 and 

 keys.

2.  The “

of

” message will be displayed and the keyboard will be locked. At this 

point it will be possible only to see the set point or the 

MAX

 or 

Min

 temperature 

stored.

3.  If a key is pressed more than 3 seconds the “

of

” message will be displayed.

NOTE:

 Do not change parameters of control without consulting with Randell 

Technical Support – 1.800.621.8560. Option 3. 

PREVENTIVE MAINTENANCE

WARNING:  DO NOT USE SHARP UTENSILS AND/OR OBJECTS.
WARNING:  DO NOT USE STEEL PADS, WIRE BRUSHES, SCRAPERS, OR CHLORIDE 

CLEANERS TO CLEAN YOUR STAINLESS STEEL.  

CAUTION:  DO NOT USE ABRASIVE CLEANING SOLVENTS, AND NEVER USE 

HYDROCHLORIC ACID (MURIATIC ACID) ON STAINLESS STEEL.

Randell strongly suggests a preventive maintenance program which would include 
the following procedures:
1.  Clean all gaskets on a 

weekly

 basis with a solution of warm water and a mild 

detergent to extend gasket life.

2.  Wipe out any debris that has fallen into the cabinet on a 

daily

 basis.

3.  Clean fan blades on a 

quarterly

 basis. It is recommended this be performed 

by an authorized service agent.

Recommended cleaners for your stainless steel include the following:

JOB

CLEANING AGENT

COMMENTS

Routine cleaning

Soap, ammonia, 

detergent Medallion

Apply with a sponge or 

cloth

Fingerprints and smears

Arcal 20, Lac-O-Nu, 

Ecoshine

Provides a barrier film

Stubborn stains and 

discoloration

Cameo, Talc, Zud, 

First Impression

Rub in the direction of 

the polish lines

Greasy and fatty acids, blood, 

burnt-on foods

Easy-Off, Degrease It, 

Oven Aid

Excellent removal on all 

finishes

Grease and Oil

Any good commercial 

detergent

Apply with a sponge or 

cloth

Restoration/Preservation

Benefit, Super Sheen

Good idea monthly

Reference:  Nickel Development Institute, Diversey Lever, Savin, Ecolab, NAFEM

REPLACEMENT PARTS

To order parts, contact your Authorized Service Agent. Supply the model 
designation, serial number, part description, part number, quantity, and when 
applicable, voltage and phase.

CONTACT US

If you have questions pertaining to the content in this manual, contact Randell 
at 888-994-7636.

TROUBLESHOOTING

This unit is designed to operate smoothly and efficiently if properly maintained. 
However, the following is a list of checks to make in the event of a problem. Wir-
ing diagrams are found at the end of this manual. When in doubt, turn unit off 
and contact service at 888-994-7636.

SYMPTOM

POSSIBLE CAUSE

PROCEDURE

Unit doesn’t heat

No power to unit

Plug in unit

Temperature control turned 
off

Check temperature control

Temperature control faulty

Test temperature control

High limit device

Test high limit

Heating element faulty

Test element

Control Error

Flashing HA

Unit too hot / check probe

Flashing LA

Unit too cool / check door 
closure

Flashing P1

Check probe connection

Unit too hot

Temperature control too 
high

Adjust temperature control

Temperature control

Test temperature control

Unit not hot enough

Door not sealing

Inspect gasket & door hinges

Fan motor

Raise temperature setting

Temperature control

Adjust temperature control

Element

Test elements

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