RAM Commercial 2018 PROMASTER, User Manual

Page: 160 / 172

mediately inform the National High-
way
Traffic Safety Administration
(NHTSA) in addition to notifying FCA
US LLC.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and
remedy campaign. However,
NHTSA cannot become involved in in-
dividual problems between you, an au-
thorized dealer or FCA US LLC.
To contact NHTSA, you may call
the
Vehicle Safety Hotline toll
free at 1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey
Avenue,
SE., West Building,
Washington, D.C. 20590. You can
also obtain other information about
motor
vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department imme-
diately. Canadian customers who wish
to report a safety defect to the Cana-
dian
government should contact
Transport Canada, Motor Vehicle De-
fect Investigations and Recalls at
1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
• You can purchase a copy of the Owner's
Manual, Navigation/Uconnect Manuals or
Warranty Booklet. United States customers
may visit the Ram Truck Contact Us page at
www.ramtrucks.com scroll to the bottom of
the page and select the “Contact Us” link,
then select the “Owner’s Manual and Glove
Compartment
Material” from the left
menu. You can also purchase a copy by
calling
1-866-726-4636 (U.S.) or
1-800-387-1143 (Canada).
• Replacement User Guide kits or, if you
prefer, additional printed copies of the
Owner's Manual, Warranty Booklet or Radio
Manuals may be purchased by visiting
www.techauthority.com
or by calling
1-800-890-4038 (U.S.) or
1-800-387-1143 (Canada). Visa, Master
Card, American Express and Discover or-
ders are accepted.
NOTE:
• The Owner's Manual and User Guide elec-
tronic files are also available on the
Chrysler, Jeep, Ram Truck, Dodge and SRT
websites.
• Click on the “Owners” tab, select “Owner
And Service Manuals”. Then select your
desired model year and vehicle from the
drop down lists.
CUSTOMER
ASSIST
ANCE
158