TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE & SOLUTION
Saddle valve is leaking
•
Turn valve handle clockwise to shut water off.
•
Make sure that the tube insert (1603) and sleeve (1008-3) is correctly installed as per fig 4
•
Fully tighten the compression nut to make sure seal is made
•
Turn valve handle counter clockwise to start water flow
•
If problem persists, call Rainfresh for assistance
Flow rate is very slow after installation of unit
•
You may not have pierced the water pipe fully. Turn valve handle clockwise all the way until it can go no further to make
sure that valve needle has fully pierced the water pipe.
•
Call Rainfresh to review installation procedure
There are some black fines in the water
•
Some carbon fines may persist for several days. These are harmless and frequent running of the unit will clear them more
quickly. Running the unit for extended periods of time will NOT help.
Water appears milky after installation or after
replacing cartridges
•
Water can appear milky after a new cartridge is installed because of tiny air bubbles coming out. These will clear out if you
leave the water standing for a few seconds and are harmless. After a few days of use the bubbles will slowly clear away.
The cartridge came undone from the head on it’s
own
•
This may indicate high water pressure or water hammer conditions exceeding 100 psi . You may need to install a pressure
regulator (set at 60-70 psi max) and a water hammer arrestor on the line. Call Rainfresh for further assistance
The faucet continues to drip even after shut-off
•
Replace faucet cartridge
•
Call Rainfresh to order ceramic disc cartridge kit (1040-2)
Monitor does not light up when I press the button
•
If water is not running through the system and the monitor LED does not light up, you may need to replace the battery
(2545)
Call Rainfresh to order
Limited 1 Year Warranty
This system (excluding filter cartridge(s) and battery) is warranted to the original consumer purchaser/owner, for a period of one (1) year, from the date of purchase,
against defects in materials or workmanship. The company’s obligation under this warranty shall consist of repair, replacement or credit, at its option, of any part found
by the company inspection to be defective, provided that the product has not been misused, abused, altered or damaged as determined by the company and provided
that only approved Enivrogard/Rainfresh replacement cartridges have been used in the housings. This warranty does NOT apply to the replacement cartridge(s), or
battery which by nature will diminish in performance through normal use and require(s) regular replacement. This warranty does NOT cover, and is intended to exclude,
any liability on the part of Envirogard for any incidental damages, consequential damages, labour charges or any other costs incurred in connection with the purchase,
installation, use, maintenance or repair of the water filter whether under this warranty or any other warranty implied by law. Some provinces/states do not allow the
exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may
also have other rights, which vary from province to province/state to state. This warranty applies only to water filters/systems purchased in Canada or the U.S.A.
PARTS LIST
Part #
Description
Qty
QCA
Replacement cartridge for chloramine, chlorine, taste and odour
1
QLV
Replacement cartridge for lead, VOC, cyst, chlorine, taste and odour
1
726-0
Compression Nut 1/4’
2
1008-1
Saddle Valve Complete
1
1008-3
Tube Sleeve 1/4”
2
1011-0
Mounting Screws
3
1040-0
Faucet Assembly Complete
1
1040-2
Ceramic Disc Assembly
1
1040-5
Handle Collar
1
1040-6
Handle
1
1040-7
Spout O-ring
1
1040-8
Spout
1
1040-9
Escutcheon Plate
1
1040-10
Escutcheon Washer
1
1040-12
Locating Washer
1
1040-13
Lock Washer
1
1040-14
Lock Nut
1
2612
Acculink T-fitting to attach unit to your refrigerator
1
1603
1/4” Tube Insert
2
2545
Battery
1
2718
Head Cover Insert
1
2711-1
Monitor Assembly
1
2714-1
Dual Bridge Connector
1
2723
Cartridge Top “O” rings
4
2726
Sump “O” ring
2
2728
QS2 Head Assembly Complete
1
QS2K Inst Feb/09
Thank you for purchasing one of our water filters.
We are committed to ensuring that you are totally satisfied.
If you have any problems, don’t go back to the store, please contact us !
Help Line: 1-800-667-8072 Toronto & Area: (905) 884-9388
Web Site: www.rainfresh.ca
ENVIROGARD PRODUCTS LIMITED
446 MAJOR MACKENZIE DR. E., UNIT 6, RICHMOND HILL, ON L4C 1J2 CANADA
P.O. BOX 64, Station A, RICHMOND HILL, ON L4C 4X9 CANADA
© COPYRIGHT • ENVIROGARD PRODUCTS LIMITED 2008 • ALL RIGHTS RESERVED
4.
2612
1011-0
