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NYC Dreyfuss Operating Manual
SERVICE AND WARRANTY INFORMATION
HOW TO GET SERVICE UNDER THE TERMS
OF THE LIMITED ONE YEAR WARRANTY
For warranty repair, do not return your product to the place of purchase. Instead, follow
the instructions below to obtain warranty service as our dealer network is not prepared to
service the product under the terms of this warranty.
1. First, write, call or FAX MTH Electric Trains, 9693-A Gerwig Lane, Columbia, MD
410-381-2580, 410-381-6122(FAX), stating when it was purchased and what seems to be
the problem. You will be given a return authorization number to assure that your
merchandise will be properly handled upon its receipt.
2. CAUTION: Make sure the product is packed in its original factory packaging including its
foam and plastic wrapping material so as to prevent damage to the merchandise. The
shipment must be prepaid and we recommend that it be insured. A cover letter indicating
the reason for the return and a brief description of the problem should be included to
facilitate the repairs. Please don’t forget to include your return name and address.
3. Please make sure you have followed the instructions carefully before returning any
merchandise for service
.
LIMITED ONE YEAR WARRANTY
This item is warranted for one year from the date of purchase against defects in material
or workmanship. We will repair or replace (at our option) the defective part without charge
for parts or labor, if the item is returned to the address below within one year of the original
date of purchase. This warranty does not cover items that have been abused or damaged
by careless handling. Transportation costs incurred by the customer are not covered under
this warranty.
This warranty gives you specific legal rights and you may have other rights which vary from
state to state.
ProtoSounds® is a registered trademark of MTH Electric Trains. DCRU® Electronic Reverse Unit is a
registered trademark of QS Industries, Inc. Lionel® is a registered trademark of Lionel L.L.C.
