www.railking.com
©2001M.T.H.ElectricTrains,7020ColumbiaGatewayDrive,ColumbiaMaryland21046-1532.
Service & Warranty Information
Limited One-Year Warranty
How toGetServiceUndertheTermsoftheLimitedOne-Year
Warranty
Forwarrantyrepair,followtheinstructionsbelowtoobtainwarrantyservice.
First,e-mail,write,callorfaxanAuthorizedM.T.H.ServiceCenterinyourareaorM.T.H.ElectricTrainsto
obtainRepairAuthorization. YoucanfindthelistofAuthorizedServiceCentersontheM.T.H.website,www.mth-
railking.com. AuthorizedServiceCentersarerequiredonlytomakewarrantyrepairsonitemssoldfromthatstore;
allotherrepairsmayormaynotbedoneatthestore'sowndiscretion. Otherwise,contactM.T.H.(filloutthe
ServiceContactformintheServiceSectionofwww.mth-railking.com;sendUSmailtotheaddresslistedbelow;
tel:410-381-2580; f a x : 4 1 0 - 4 2 3-0009),statingwhentheitemwaspurchasedanddescribingtheproblem. Ifyou
contactM.T.H.,youwillbegivenareturnauthorizationnumbertoassurethatyourmerchandisewillbeproperly
handleduponitsreceipt.
CAUTION:Makesuretheproductispackedinitsoriginalfactorypackagingincludingitsfoamandplastic
wrappingmaterialsoastopreventdamagetothemerchandise. Theshipmentmustbeprepaidandwerecommend
thatitbeinsured.
leasemakesureyouhavefollowedtheinstructionscarefullybeforereturninganymerchandiseforservice.
Seeourwebsiteat
orcall1-888-640-3700toidentifyanAuthorizedM.T.H.Train
Merchantnearyou.
M.T.H.productsarewarrantiedforoneyearfromthedateofpurchaseagainstdefectsinmaterialorworkmanship,
excludingwearitemssuchaslightbulbs,pick-uprollers,batteries,smokeunitwicks,andtractiontires. Wewill
repairorreplace(atouroption)thedefectivepartwithoutchargeforthepartsorlabor,iftheitemisreturnedtoan
AuthorizedM.T.H.ServiceCenterorM.T.H.ElectricTrainswithinoneyearoftheoriginaldateofpurchase.This
warrantydoesnotcoverdamagescausedbyimpropercare,handling ,oruse.Transportationcostsincurredbythe
customerarenotcoveredunderthiswarranty.
Itemssentforrepairmustbeaccompaniedbyareturnauthorizationnumber,adescriptionoftheproblem,and
,whichgivesthedateof
purchase. IfyouaresendingtheitemtoM.T.H.,fillouttheServiceContactformintheServiceSectionof
www.mth-railking.com;sendUSmailtotheaddresslistedbelow;call410-381-2580,orfax410-423-0009to
obtainareturnauthorizationnumber. IfyouaresendingthisproducttoanAuthorizedServiceCenter,contactthat
Centerfortheirreturnauthorizatio n.
Thiswarrantygivesyouspecificlegalrights,andyoumayhaveotherrightsthatvaryfromstatetostate.
ServiceDepartment
Acoverletterincludingyourname,address,daytimephonenumber,e-mailaddress(if
available),ReturnAuthorizationnumber,acopyofyoursalesreceiptandafulldescriptionoftheproblemmust
beincludedtofacilitatetherepairs. Pleaseincludethedescriptionregardlessofwhetheryoudiscussedthe
problemwithaservicetechnicianwhencontactingtheServiceCenterorM.T.H.foryourReturnAuthorization.
P
AllM.T.H.productspurchasedfromanAuthorizedM.T.H.TrainMerchantarecoveredbythiswarranty.
a
copyoftheoriginalsalesreceiptfromanAuthorizedM.T.H.TrainMerchant
www.mth-railking.com
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