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©2001M.T.H.ElectricTrains,7020ColumbiaGatewayDrive,ColumbiaMaryland21046-1532.
Service & Warranty Information
Limited One-Year Warranty
How toGetServiceUndertheTermsoftheLimitedOne-Year
Warranty
Forwarranty repair, follow theinstructionsbelow toobtainwarrantyservice.
First,e-mail,write,callorfaxanAuthorizedM.T.H.ServiceCenterinyourareaorM.T.H.ElectricTrainstoobtain
RepairAuthorization.You canfindthelistofAuthorizedServiceCentersontheM.T.H.website,www.mth-
railking.com.AuthorizedServiceCenters arerequiredonlytomakewarrantyrepairsonitemssoldfromthatstore;
allotherrepairsmayormaynotbedoneatthestore'sowndiscretion. O therwise,contactM.T.H.(fill outthe
ServiceContactformintheServiceSectionofwww.mth-railking.com;sendUSmailtotheaddresslistedbelow;
tel:410-381-2580; fax:410-423-0009),statingwhenthe itemwaspurchasedanddescribingtheproblem. Ifyou
contactM.T.H.,youwillbegivenareturnauthorizationnumbertoassurethatyourmerchandisewillbeproperly
handleduponitsreceipt.
CAUTION: Makesuretheproductispackedinitsoriginalfactorypackagingincludingitsfoamandplastic
wrappingmaterialsoastopreventdamagetothemerchandise.Theshipmentmustbeprepaidandwerecommend
thatitbeinsured.
leasemakesureyouhave followedtheinstructionscarefullybeforereturninganymerchandiseforservice.
Seeourwebsiteat
orcall1-888-64 0-3700toidentifyanAuthorizedM.T.H.Train
Merchantnearyou.
M.T.H.productsarewarrantiedforoneyearfromthedateofpurchaseagainstdefectsinmaterialorworkmanship,
excludingwearitemssuch aslightbulbs,pick-up rollers, batteries,smokeunitwicks,andtractiontires.Wewill
repairorreplace(at ouroption)thedefectivepart withoutchargeforthepartsorlabor,iftheitemisreturnedtoan
AuthorizedM.T.H.ServiceCenter orM.T.H.ElectricTrainswithinoneyearof theoriginaldateofpurchase.This
warrantydoesnotcoverdamagescausedbyimpropercare,handling ,oruse.Transportationcostsincurredbythe
customerarenotcoveredunderthiswarranty.
Itemssentforrepairmustbeaccompaniedbyareturnauthorizationnumber,adescriptionoftheproblem,and
,whichgivesthedateof
purchase. IfyouaresendingtheitemtoM.T.H.,fillouttheServiceContactformintheServiceSectionof
www.mth-railking.com;sendUSmailtotheaddresslistedbelow;call410-381-2580,orfax410-423-0009to
obtainareturnauthorizationnumber. IfyouaresendingthisproducttoanAuthorizedServiceCenter,contactthat
Centerfortheirreturnauthorization .
This warrantygivesyouspecificlegalrights,and youmayhaveotherrightsthatvaryfromstatetostate.
ServiceDepartment
Acoverletterincluding yourname,address,daytime phone number,e-mailaddress(if
available),ReturnAuthorizationnumber,acopyofyoursalesreceiptandafulldescriptionoftheproblemmust
beincluded tofacilitatetherepairs.Pleaseincludethedescriptionregardless ofwhetheryoudiscussedthe
problemwithaservicetechnician whencontactingtheServiceCenterorM.T.H.foryourReturnAuthorization.
P
AllM.T.H. productspurchasedfromanAuthorizedM.T.H.TrainMerchantarecoveredbythis warranty.
a
copyoftheoriginalsalesreceiptfromanAuthorizedM.T.H.TrainMerchant
www.mth-railking.com
