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1. Sec HDD has found to be damaged

2. Remove the damaged Sec HDD

3. Insert a new hard disk into Sec HDD position

4. After about 5 seconds, the system will ask you whether or not to rebuild? If you do, please click on 

 

    ENTER key; if not, please click on ESC key.

5. After confirming to rebuild data, GR3630 will start to copy hard disk data and display the working 

 

    progress.

6. After finish copying the data, it will return to standby screen.

7. If you choose to abandon data rebuilding, the screen will return to a screen that reminds user that 

 

    Sec HDD has been destroyed (same as screen 1).

         Under the circumstance that Pri HDD is damaged …

1. Pri HDD has found to be damaged

2. Remove the damaged Pri HDD

3. Insert a new hard disk into Pri HDD position

4. After about 5 seconds, the system will ask you whether or not to rebuild? If you do, please click on 

 

    ENTER key; if not, please click on ESC key.

Pri   HDD : MISSING

Sec HDD : OK

Pri   HDD : INSERT

Sec HDD : OK

Rebuild  Sec => Pri

ENT = Y   ESC = N   10s

Rebuilding  ......

Sec => Pri               00%

Pri   HDD : OK

Sec HDD : OK

Pri   HDD : FAILED

Sec HDD : OK

Pri   HDD : FAILED

Sec HDD : OK

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Appendix A Frequently asked questions

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Summary of Contents for SafeTANK GR3630-SB3

Page 1: ...v 1 0 January 2012 SafeTANK GR3630 SB3 WSB3 User Manual ...

Page 2: ...ublishing however the actual product specifications or relevant information may be found on www RAIDON com tw Products are subject to change without prior notifications If you have any questions regarding the products of RAIDON or you would like to know the latest product information user manual update or firmware update please contact your local supplier or visit www RAIDON com tw for further inf...

Page 3: ... 8 2 4 Message Indication of LED and Buzzer 9 Chapter 3 Installation of GR3630 9 3 1 Installation of hard disk 9 3 2 Product connection and booting 10 3 3 Hard disk formatting and disk drive establishing 10 3 3 1 Windows operating system 10 3 3 2 MAC operating system 13 3 4 An introduction to other functions 16 3 4 1 LCD monitor operation guide 16 3 4 2 LCD monitor message guide 18 Appendix A Freq...

Page 4: ... more hard disks to work as a large hard disk While all the hard disks are reading or writing under Stripe mode they will be started up simultaneously Assuming that you are writing a 10MB file and you have two hard disks to work under Strip At this instant every disk will start up simultaneously to write this file and sub divide it into two equal parts and simultaneously write it in two hard disks...

Page 5: ...ard disk capacity Low Fast 2 1 Mirroring Minimum hard disk capacity High Slow 2 Chapter 2 Characteristics and specifications 2 1 Product appearance and accessories guide Front view 1 LCD panel Display different product messages including RAID mode fan speed product interior temperature and hard disk status 2 UP DOWN selection key The operation key for function setting options cycle function 3 Canc...

Page 6: ...e hard disk tray 9 Hard disk reading writing light blue Display different product messages including RAID mode fan speed product interior temperature and hard disk status Rear view GR3630 SB3 Rear view GR3630 WSB3 1 AC power socket 2 Power switch 3 Warning sound effect switch Mute The product is built in with a buzzer Whenever there is an error during the application process apart from lighting up...

Page 7: ...g and the appearance and functions are all intact Should you discover any problem with the product please contact the store or agent where you bought the product as soon as possible 2 2 Product detailed specifications Model GR3630 SB3 GR3630 WSB3 ASIC SR2045 SR2045 Host Chip ASM1051 SR2045 ASM1051 OXFW934DSB Host Interface USB3 0 eSATA USB 3 0 eSATA 1394b Supporting Hard Disk SATA 3 0 Gb s SATA 3 ...

Page 8: ...ase first backup data in these hard disks to other hard disk to avoid data loss in the setting process later on 3 Please ensure that the two hard disks do not contain bad track as a precaution if one of them fails it may cause a system crash or a risk to lose all data 4 The factory default value of GR3630 is RAID 1 we suggest users to first consider the application before using it If your requirem...

Page 9: ... C Blue Light On Red Light On Yes Rebuilding Blue Light On Blue Blink Chapter 3 Installation of GR3630 3 1 Installation of hard disk 1 Press the hard disk tray button Press the hard disk tray button and pull out the hard disk tray 2 Install two brand new SATA hard disks in the hard disk trays and secure each of them with screws at four positions as indicated in the diagram using the screw pack pro...

Page 10: ...plays Pri HDD OK and Sec HDD OK after about 20 30 seconds it indicates that GR3630 has been booted The factory default value of GR3630 is RAID 1 mode 3 3 Hard disk formatting and disk drive establishing 3 3 1 Windows operating system 1 Enter into device manager of your computer Use the mouse to click on My Computer and then click the right mouse button to select Management option GR3630 SB3 RAID 1...

Page 11: ...ard disk and format it During the setting process we suggest you to choose NTFS format Move the mouse to the upper region of Non configured area and click the right button it will display the list of New Disk Partition Installation of GR3630 11 ...

Page 12: ...ctions click Next to proceed the process until finish 3 Setting is finished you can start using this product After finish setting and formatting the hard disk it will display a disk drive code I as shown in the diagram 12 Installation of GR3630 ...

Page 13: ...After finish setting your computer will display a disk code I to note that you can now use GR3630 normally 3 3 2 MAC operating system 1 Enter into Disk Utility of your computer Installation of GR3630 13 ...

Page 14: ... Click on this hard disk device 2 Add in GR3630 hard disk name and do formatting operation Choose hard disk formatting and disk drive name setting can be set as GR3630 14 Installation of GR3630 ...

Page 15: ...ve please click Erase buttons 1 2 then start formatting the hard drive 3 Setting is finished you can start using this product After finish formatting the hard disk it will display the disk drive name GR3630 1 2 Installation of GR3630 15 ...

Page 16: ...ction to other functions 3 4 1 LCD monitor operation guide GR3630 SB3 1 6 Down Down Down Down EnterE nter Down Up 2 3 4 5 GR3630 SB3 Booting PASSWORD 0000 SETUP PASSWORD YES NO Pri HDD OK Sec HDD OK GR3630 SB3 RAID 1 V090707 1 SYSTEM TEMP 35 C CHANGE RAID MODE YES NO SYSTEM FAN 3500 RPM 16 Installation of GR3630 ...

Page 17: ...ing of RAID level is RAID 1 therefore upon entering you will be asked whether or not to change RAID 0 A change of RAID level would cause the original hard disk data to get lost please pay special attention to it 8 Use UP DOWN key to input custom password Password changing is to allow users to customize their personal preferences After it has been changed please record the password personally Shoul...

Page 18: ... 3 4 2 LCD monitor message guide Common messages 1 OK hard disk status is normal 2 Missing You have not installed hard disk Pri HDD OK Sec HDD OK Pri HDD OK Sec HDD MISSING Pri HDD OK Sec HDD FAILED Pri HDD OK F Sec HDD OK Pri HDD OK Sec HDD OK T 1 2 3 4 5 SYSTEM FAN 3500 RPM SYSTEM TEMP 35 C GR3630 WSB3 RAID 1 V100 0812 Pri HDD OK Sec HDD OK GR3630 WSB3 RAID 1 V100 0812 Down Down Down Down 1 2 3 ...

Page 19: ...ed working If the malfunction is confirmed please return it to original factory to repair 5 T When T appears on the right bottom corner of monitor it represents that the interior temperature of product is too high exceeding 60 If it is being used for a long period of time under an overheated condition it would damage the hard disks We suggest you to switch off the power to allow the temperature to...

Page 20: ...e it with a new one as soon as possible Q If GR3630 LCD monitor displays an error in hard disk what should I do A If you are using RAID 0 mode please ensure which hard disk has caused the error and switch off the power of GR3630 remove the damaged hard disk and replace it with a new one After rebooting the system will rebuild RAID 0 system but the original data would all be lost If you are using R...

Page 21: ... data rebuilding the screen will return to a screen that reminds user that Sec HDD has been destroyed same as screen 1 Under the circumstance that Pri HDD is damaged 1 Pri HDD has found to be damaged 2 Remove the damaged Pri HDD 3 Insert a new hard disk into Pri HDD position 4 After about 5 seconds the system will ask you whether or not to rebuild If you do please click on ENTER key if not please ...

Page 22: ...screen that reminds user that Pri HDD has been destroyed same as screen 1 Q Do GR3630 Series have volume limitation A If you want to use GR3630 with the volume over 2TB RAID 0 mode please make sure that your computer and the operating system are both 64 bit or above Or the computer may not work well with GR3630 Due to the hardware limitation the 32 bit PC and OS can only support storage volume und...

Page 23: ...he instant status and information of installed storage drives also by click on Log button from the lower right corner will give the records of event log Concurrent events will also be recorded to the log which automatically saved in the same folder of RAID GUI software When two of the same storage devices are installed you may switch the corresponding storage device by selecting device number as D...

Page 24: ...ing firmware 3 E Mail Notify E Mail Notify provides auto E Mail notifications of HDD removal or failures to the designated E Mail addressee E Mail notify can be disabled temporarily or permanently after configuration by selecting Don t send Email for this event from each error options Note This function activates only under operating states of RAID GUI 4 About About indicates the version of RAID M...

Page 25: ...nsuring the energy saving function operating normally 4 If the temperature of GR3630 is over 55 under energy saving mode the fan will rotate automatically until the temperature cool down Besides after the temperature is cooling down the fan will turn to standby mode and stop working 5 During data auto rebuilding GR3630 will complete the process once it on synchronization And after the rebuilding p...

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