4.
Select
Next
.
5.
Select
Done
.
Problem
The system does not make calls due to a network error.
Possible Causes
The network is based on IPv6 and the endpoint is configured to support only IPv4.
Solution
Enable the endpoint to support IPv6.
If configuring from the endpoint, you must first enable advanced configuration, as described
in
Maintaining the Scopia XT Series Locally from the Endpoint
1.
Access the general network settings, as follows:
• From the XT Series web interface, select
Administrator settings
>
Networks
>
Preferences
>
General
.
• From the endpoint's main menu, select
Configure
>
Advanced
>
Networks
>
Preferences
>
General
.
Figure 109: Setting network preferences
2.
Set the
Use IPv6
field to
Yes
.
3.
From the web interface only, select
Save
.
Resolving XT Remote Control Unit Problems
Problem
The XT Remote Control Unit does not function.
Solution
Replace the battery, as described in
Installing the Batteries of the XT Remote Control Unit
on
page 59. When the XT Remote Control Unit's battery power is low, an icon appears in the
system menus letting you know that you should replace the battery:
•
Half-charged Battery
•
Low Battery
Installation Guide for Scopia XT5000 Series Version 3.2
Troubleshooting the Scopia XT Series | 164
