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RadonTec AlphaAir Freshbox 100 WiFi, Manual

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RadonTec AlphaAir Freshbox 100 WiFi Manual Download Page 54

 

54 

 

Manual 

–

 AlphaAir Freshbox 100 WiFi 

 

 11

 

Troubleshooting

 

 Malfunction 

Possible reasons 

Remedy 

The fan(s) do not 
start when the 
system is switched 
on. 

No power supply 

Check whether the power supply 
is connected correctly. If not, 
rectify the connection error. 

Cold supply air 
 

Dirty exhaust air 
filter 

Clean or replace the exhaust air 
filter. 

Icing of the heat 
exchanger 

 

Failure of the heating 
coil 

Check the heat exchanger for 
icing. If necessary, switch off the 
ventilation system and allow the 
ice to melt. 

Low flow rate 
 

Dirty filters, fans and 
heat exchangers 

 

Clogged or damaged 
ventilation system 

Contact your dealer. 

Loud noise, 
vibrations 
 

Dirty fan impellers 

Clean or replace the filters, clean 
the fans and the heat exchanger. 

 

 

Water leakage 

Loose screw 
connection in the 
fans 

Check that the diffusers and 
shutters are open. Check the 
condition of the ventilation 
bonnet and the supply air grille 
and clean them if necessary. 
Check the ventilation pipes for 
dirt or damage. 

Summary of Contents for AlphaAir Freshbox 100 WiFi

Page 1: ...AlphaAir Freshbox 100 WiFi With and without Radon sensor Manual March 2021 ...

Page 2: ...RadonTec GmbH Hauptstraße 5 89426 Wittislingen Germany Tel 49 9076 919 98 35 E Mail info radontec de Website radontec de Shop radonshop com Version 01 ...

Page 3: ...12 5 Technical data 12 6 Dimensions 14 7 Design and operating logic 15 8 Assembly and operation 17 8 1 Mounting 18 8 2 Mains connection 25 8 3 Connecting additional control units 27 8 4 Connecting the humidity sensor or СО2 sensor 28 8 5 Control 29 Remote control 31 9 Emergency stop 52 10 Error codes warnings 53 11 Troubleshooting 54 12 Maintenance and servicing 55 13 Transport and storage 58 14 D...

Page 4: ...4 Manual AlphaAir Freshbox 100 WiFi 16 Support and Contact 63 16 1 Troubleshooting FAQ 63 16 2 Contact Us 63 ...

Page 5: ...air 2 Safety instructions Read the operating instructions carefully before using and installing the single room heat recovery unit Read the operating instructions carefully and keep them for as long as you use the AlphaAir Freshbox 100 WiFi When handing over the unit control the operating instructions must be handed over to the operator taking over the unit The installation and operation of the un...

Page 6: ... 2 1 Safety precautions during unit installation Before any installation or repair procedure the unit must be disconnected from the power supply The unit must be earthed Do not operate the unit outside the temperature range specified in the user manual or in aggressive or explosive environments Do not use damaged equipment or wiring to connect the unit to the mains Observe the specific safety regu...

Page 7: ...nance work may only be carried out by electricians with a valid electrical work permit for electrical work on the units up to 1000 V after carefully studying these operating instructions Make sure that the impeller and the housing are not damaged before connecting the unit to the mains The casing installations must be free of foreign bodies that could damage the impeller blades Take measures to pr...

Page 8: ...sure difference per dwelling unit is 4 Pa The conveyed air must not be aggressive to steel at the temperature specified in the table in the Technical data section 2 2 Safety instructions for operating the unit Do not touch the controller or remote control with wet hands Do not perform maintenance on the unit with wet hands Do not wash the unit with water Protect the electrical parts of the unit fr...

Page 9: ...cts on the unit All work on the electrical connections of the unit maintenance and repair work is only permitted when the unit is de energised Do not allow children to operate the unit Do not damage the mains cable while the unit is in operation Do not place any objects on the mains cable Keep explosive and flammable products away from the unit ...

Page 10: ...turb the normal air flow Make sure that the air flow of the unit is not directed towards appliances with an open flame or candles The unit is not intended to be used by children physically or mentally handicapped persons persons with sensory disorders or persons without appropriate qualifications Installation and connection work may only be carried out by suitably qualified personnel after receivi...

Page 11: ...t power supply The conveyed medium must not contain explosive and flammable substances chemical vapours sticky substances fibrous materials dust soot oil particles and other harmful substances such as poisons pathogens The ventilation system can be used in closed rooms at temperatures from 1 C to 40 C and a relative humidity of max 70 The dew point temperature of the conveyed air must be 2 3 C bel...

Page 12: ...ventilation system 1x operating manual 1x Mounting template 1x Fastening set 1x Magnetic sheet 1x Key 1x spigot 5 Technical data Max Delivery rate 30 m3 h 44 m3 h 60 m3 h 75 m3 h 100 m3 h Supply voltage V 50 60 1 230 Hz Max Fan power consumption 20 W 23 W 29 W 37 W 53 W Sound pressure level at a distance of 3 m 13 dBA 20 dBA 27 dBA 33 dBA 39 dBA ...

Page 13: ...perature 20 to 40 C Material of the casing Painted steel Insulation 10 mm foamed rubber Efficiency of heat recovery 96 94 89 85 83 Type of heat exchanger Countercurrent heat exchanger Heat exchanger material Enthalpy membrane Supply air filter G4 F8 optional F8 activated carbon H13 Exhaust air filter G4 Diameter of the connection spigot Ø 100 mm Weight 31 kg ...

Page 14: ...14 Manual AlphaAir Freshbox 100 WiFi 6 Dimensions ...

Page 15: ...e exhaust air pipe The fresh outside air flows into the ventilation system and is cleaned in the supply air filter The air then continues to flow through the heat exchanger and is led into the room by the supply air fan In the heat exchanger the heat from the warm extract air is transferred to the cold outside air Here the two air flows are completely separated from each other The heat recovery mi...

Page 16: ...sures that the supply air is heated so that the average temperature of the extract air downstream of the heat exchanger is not below 5 C No condensate forms in the AlphaAir Freshbox 100 WiFi with an enthalpy heat exchanger because the humidity of the extract air is transferred to the supply air via the enthalpy membrane The shutters open automatically when the fan motors are switched on and close ...

Page 17: ... and operation Read these operating instructions carefully before installing the unit Sufficient maintenance access must be considered when mounting the unit The recommended minimum distances between the ventilation unit and the walls are as follows ...

Page 18: ...1 Mounting Before mounting make sure that the fan housing does not contain any foreign parts such as foil or paper The unit must be mounted on a smooth surface Mounting the unit on an uneven surface will cause distortion of the casing and malfunction of the unit ...

Page 19: ...llation site before starting the installation work 2 Remove the template and drill two core holes for the ventilation pipes with a diameter of 120 mm When installing the ventilation system with a two room connection prepare a hole for the connection bend and the laying of the ventilation pipe in the wall The connection bend and the ventilation pipes are available as accessories Drill the holes wit...

Page 20: ... length On the outside wall the ventilation pipe must protrude by the length required for mounting the outside ventilation bonnet Details can be found in the installation instructions for the ventilation bonnet The external bonnet is not included in the scope of delivery of the ventilation system and is available as an optional accessory ...

Page 21: ...template openings Fix the ventilation pipes at an angle of 3 mm downwards with wedges to allow the condensate to drain off To install the ventilation system with a second room connection place the connection elbow in the hole prepared for it in the wall and fix it with wedges Connect the connection elbow to the air duct ...

Page 22: ...he template with installation foam After the foam has cured remove the template and remove the excess foam Cut off the protruding parts of the pipes so that they are flush with the inner wall 6 Inserting an additional exhaust vent remove the plug at the back of the unit To do this unscrew the screws remove the plug and fix the spigot in its place with the screws ...

Page 23: ...ter 7 Run the connection cable of the condensate preheater the external humidity or CO2 sensor and the power cable into the control unit through the corresponding holes on the back of the ventilation unit Open the ventilation unit loosen the screws and remove the heat exchanger Lift the unit and insert the spigots into the corresponding ventilation pipes ...

Page 24: ...from the exhaust air grille 8 Secure the ventilation unit to the wall with the screws and plugs provided Replace the heat exchanger Insert the humidity or CO2 sensor purchased separately on the mounting bracket Make the electrical connections see Mains connection Reassemble the ventilation system in the reverse order ...

Page 25: ...lation pipe and the wall with a sealant Fix the outer bonnet to the outer wall of the building see the assembly instructions for the outer bonnet 8 2 Mains connection The unit must be disconnected from the mains before any work is carried out Electrical connections may only be carried out by an authorised specialist The basic electrical data of the unit are given on the manufacturer s label ...

Page 26: ...built into the stationary power supply network must be installed at the external input to interrupt the circuit in the event of a short circuit or overload The installation location of the line circuit breaker must be quickly accessible in the event of an emergency shutdown of the ventilation system The rated tripping current of the miniature circuit breaker must match the current consumption of t...

Page 27: ...rol units Connecting the contacts of units located in the room is done in the control unit To access the control unit open the access door of the ventilation unit loosen the screws fixing the cover and remove the cover not available in the scope of delivery of the unit ...

Page 28: ...via a cable located in the sensor s holder Type of contact Conduct or PK1 Fire alarm panel N C 2 x 0 25 mm2 RH1 External sensor N O 2 x 0 25 mm2 A3 Heating element for condensate heating 3 x 0 75 mm2 B1 CO2 The humidity sensor or CO2 sensor is located inside the ventilation system not available in the scope of delivery of the unit ...

Page 29: ...29 Manual AlphaAir Freshbox 100 WiFi 8 5 Control The ventilation system is controlled via the control panel on the housing of the ventilation system via the remote control and via the app ...

Page 30: ...med operation is switched on off with the key For this operating mode the time must be set correctly in the app By default the control unit saves a time controlled operation with the factory settings The switch on button of the time controlled operation blocks the buttons for switching the ventilation levels and for switching the reheating on off Switching the WLAN module on off is done with the k...

Page 31: ...e to run to cool down the heating coil The switch off time of the fans is 0 5 2 minutes depending on the model of the ventilation system Remote control Control via app on mobile device For Android in the Google Play Store https play google com store apps details id com embarca dero BlaubergFRESHBOX ...

Page 32: ... blauberg freshbox id1402506523 WiFi technical data Standard IEFE 802 11 g n Frequency band GHz 2 4 Transmission power mW dBm 100 20 Network DHCP WLAN security WPA WPA2 If the app is started without connecting to the system the following message is displayed on the screen of the mobile device ...

Page 33: ...ber as indicated on the control board and the housing of the unit The default password of the WLAN access point 11111111 eight one Call up the installed app on the mobile device that is connected to the fan Select the desired connection type Call up the menu of the app Select the menu item Connection Home If the mobile device is connected to WLAN access point without router then select the default...

Page 34: ...the network Select the connection with the required ID Edit the connection by pressing the button If necessary change the connection name enter the password of the system valid characters 0 9 a z A Z The default password of the system is 1111 four ones Confirm the entered data by pressing the key ...

Page 35: ...ir Freshbox 100 WiFi Changing the password of the system Go to the menu Connection Home Select the connection and press the key Enter and confirm the password Valid characters 0 9 a z A Z Press the Change Password key ...

Page 36: ...re displayed on the screen Select one of the WLAN modes Access point or Client Access point Access point without a home router In this mode up to 8 mobile devices can be connected to the fan to control it Select the desired security level for the Access point mode Open not password protected WPA PSK password protected WPA2 PSK password protected WPA WPA2 PSK password protected recommended ...

Page 37: ...r for the client mode and the type of IP address Enter the name of the home router s WLAN access point Enter the password of the WLAN access point of the home router Select the type of IP address DHCP automatic assignment of the IP address when connecting to the home router recommended Static allows the IP address subnet mask and default gateway to be assigned manually These settings are only reco...

Page 38: ...ed to edit the settings To switch to the special setup mode press and hold the Wi Fi button on the control panel of the ventilation unit for 5 seconds until the LED flashes The unit is in this mode for 3 minutes after which it automatically returns to the previous settings To exit the setting mode immediately press and hold the button again for 5 seconds until the LED stops flashing The following ...

Page 39: ...ed to the home router from any distance with an Internet connection By default control via Cloud Server is switched off Activation is as follows Call up the menu item Connection Home Select the required connection type Call up the connection settings menu Activate the control via cloud server Warning If this function is activated WLAN connection faults of the home router can lead to temporary comm...

Page 40: ...d New Account button Enter your login password and e mail address to re enter the password Confirm the entered data by pressing the key Follow the link that was sent via e mail Enter your login data and password and log in Add a new connection by pressing the button Enter the name of the ventilation unit and ID The ID number of the ventilation unit is indicated on the control board The default pas...

Page 41: ...41 Manual AlphaAir Freshbox 100 WiFi Confirm the entered data by pressing the key Press the key if necessary to log out ...

Page 42: ...42 Manual AlphaAir Freshbox 100 WiFi Menu structure ...

Page 43: ...ud server Filter change indicator Rotes Leuchten Alarmanzeige oranges Leuchten Warnanzeige Red light alarm indicator orange light warning indicator Heat dissipation indicator of the electric heating coil before the system is switched off Boost Boost operation indicator The current temperature of the sensor that controls the air temperature ...

Page 44: ...made in the menu Basic settings Timer Activation of timer controlled operation The settings for this mode are made in the menu Basic settings Timer menu Recirculation Activation of the recirculation mode If there is no recirculation mode the key is inactive Heating register Selection of the temperature setpoint for the post heating register or switching off the heating register ...

Page 45: ...mer time Selection of the control temperature 15 С 30 С off are available If OFF is selected temperature control is not executed during timed operation Boost follow up time determines the follow up time for boost mode after the signal at the digital input boost switch on the control board disappears Boost switch on delay determines the switch off delay time for boost mode after the signal at the d...

Page 46: ...ys weekends After activating the schedule in the Home menu the ventilation system runs according to the schedule according to the following parameters Ventilation level selection 1 5 Standby Time setting for a specific period of time Selection of the control temperature 15 С 30 С off are available If OFF is selected temperature control is not executed during timed operation ...

Page 47: ...ate and time In this menu the current time and date are displayed and their settings are also made Time display format HH MM SS Date format DD MM YYYY Manual entry of date and time The same time as on the mobile device is set automatically ...

Page 48: ...appears and the corresponding filter change information is displayed in the alarm menu Total operating time shows the running time of the unit which cannot be reset Other The backlight changes dynamically after releasing the button the brightness decreases to a preset value Sound switches the loudspeaker on the board on off ...

Page 49: ...49 Manual AlphaAir Freshbox 100 WiFi Engineering menu Air flow rate Air flow rate preset ventilation level 1 5 and boost are set in this section ...

Page 50: ...t status of all sensors Outdoor air temperature Supply air temperature Exhaust air temperature in front of the heat exchanger Exhaust air temperature behind the heat exchanger Firmware This menu shows the current version and date of the control unit and control panel firmware ...

Page 51: ...he WLAN connection again Alarms Alarms and warnings are displayed in this menu Alarms are marked in red warnings are marked in black Alarm indicates a serious error in operation The ventilation system is forcibly switched off The alarm is reset manually with the Reset alarms button Warning the system is not forcibly switched off Warnings are automatically reset after the cause has been eliminated ...

Page 52: ...heat exchanger is missing Short circuit on extract air sensor Exhaust air temperature sensor after the heat exchanger is missing Short circuit on the sensor after the heat exchanger in the extract air duct Reserved Reserved Sensor behind the heat exchanger in the supply air duct is missing Short circuit on the sensor after the heat exchanger in the supply air duct Empty battery The time controlled...

Page 53: ...emperature sensor after the heat exchanger was not found 9 Alarm Short circuit of the exhaust air temperature sensor after the heat exchanger 10 Alarm Actuation of the protective thermostat of the preheating coil 11 Alarm Actuation of the protection thermostat of the main heating coil 23 Warning The battery is empty The time controlled operation will not work correctly 25 Alarm Fire alarm activati...

Page 54: ...ting coil Check the heat exchanger for icing If necessary switch off the ventilation system and allow the ice to melt Low flow rate Dirty filters fans and heat exchangers Clogged or damaged ventilation system Contact your dealer Loud noise vibrations Dirty fan impellers Clean or replace the filters clean the fans and the heat exchanger Water leakage Loose screw connection in the fans Check that th...

Page 55: ...gular cleaning of the unit surfaces and filter replacement or cleaning 1 Filter maintenance 3 4 times per year Dirty filters increase air resistance and reduce the supply air volume flow Remove the dirty filters from the unit Clean F8 filters with a hoover To remove the G4 filters for cleaning remove the flexible fixing clips Rinse the filters with water and let them dry After drying reassemble th...

Page 56: ...ay accumulate in the heat exchanger Therefore the heat exchanger must also be cleaned regularly for continued high efficiency Regular dry cleaning is recommended A hoover with a narrow suction nozzle is best suited for this Pull the heat exchanger out of the ventilation system clean it with a hoover and put it back into the ventilation system ...

Page 57: ...4 Maintenance of the supply air grille 2 times per year Leaves and other dirt can clog the supply air grille and reduce the delivery rate Check the condition of the supply air grille regularly and clean it of foreign objects as necessary 5 Maintenance of the ventilation pipes every five years Even if you carry out all the recommended maintenance regularly some dust may get into the ventilation pip...

Page 58: ...ing handling operations use lifting equipment to prevent possible damage The transport requirements for this type of cargo must be met Transport with vehicles of any kind must be carried out under constant protection against damaging mechanical and weather related influences Transport the unit only in the operating position Carry out loading and unloading operations carefully protect against shock...

Page 59: ...riod of two years from the date of sale If a material or manufacturing defect occurs within the 2 year warranty the appliance will be repaired or replaced at our expense provided that the consumer complies with the regulations for transport storage assembly and operation The product complies with the European norms and standards the directives on low voltage and electromagnetic compatibility We he...

Page 60: ...tive parts or units of the unit The warranty does not cover parts of the unit that are subject to normal wear and tear e g filters and can therefore be regarded as wearing parts The warranty does not apply in the following cases The consumer does not present the fan in its entirety as specified in the operating instructions including the components of the unit disassembled by the consumer Non comp...

Page 61: ...her than that specified in the operating instructions Failure of the appliance due to voltage jumps in the mains Independent repair of the appliance by unauthorised persons Repairs to the unit by persons who are not authorised by the manufacturer Expiry of the warranty period of the unit Violation of applicable regulations concerning the transport of the appliance by the consumer Violation of regu...

Page 62: ...resented and that the warranty claim is made within the warranty period For the warranty repair the consumer must present the appliance the operating instructions with the note of the date of purchase and a payment receipt as confirmation of the purchase The model of the appliance presented must correspond to the model indicated in the operating instructions Contact the seller of the unit for warr...

Page 63: ... asked questions on our website https www radontec de 16 2 Contact Us Should you have any further questions or require further help and technical support please do not hesitate to contact us RadonTec GmbH Hauptstraße 5 89426 Wittislingen Germany Tel 49 9076 919 98 35 E Mail info radontec de Website radontec de Shop radonshop com ...

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