RADIUS
Product
Description
PDR221
iom_pdr221_04_r02.doc
Rev 02
Page 58 (60)
14 Trouble Shooting
14.1 Trouble Shooting the PDR
If installed according to chapter 4 in this description together with system specific documents, the
radio system shall work satisfactory. However, if problems should occur, check the following:
PDR unit:
•
Is the power LED lit (green) on the PDR?
•
Is the CM (Configuration Mode) LED lit (yellow)? Please exit configuration mode.
•
Is the configuration correct? Serial interface, System ID, RTU addresses etc?
•
Is any disturbing equipment installed nearby the radio?
•
That the programming adapter is not connected during normal operation.
•
Power supply (measure the voltage both in receiving and transmitting mode).
•
That all earth connections are correctly grounded.
Antenna:
•
That the antenna, cable and connectors are correctly mounted.
•
That there is not a short-circuit between the shield and braid.
•
Is the SWR (Standing Wave Ratio) correct?
Communication:
•
Can the PDR perform a Communication Test or a Radio Link Test?
•
How is the result from the Bit Error Rate Test?
•
Has the PDR been moved from its original place?
•
External circumstance e.g. has new houses or the like been built?
•
That the radio units are correctly programmed as in chapter 5.
Serial communication:
•
Does the RS-232 TX or RX LED get lit when communicating with the connected device?
•
Is the correct type of cable is used to the RS323 interface according to chapter 4.
14.2 Support
Please contact RADIUS for support and further troubleshooting. Please write down the serial
number on the product in question and a description of the products behaviour when the error was
noted before contacting RADIUS, so that we can provide fast and correct help.
Country
Phone E-mail
Web
Sweden
+46 (0)455 309000
[email protected] www.radius.se
UK
+44 (0)161 484 2600
www.radius-uk.com
US
+1 414 427 7010
[email protected] www.radius-us.com
Fault report forms can be found at
www.radius.se
.