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Then, carefully package the equipment in the
original shipping container
to prevent damage
and send it postpaid to the service center near you:
USA/International:
Phonic Ear Inc.
3880 Cypress Drive
Petaluma, CA 94954-7600
U.S.A.
In Canada:
Phonic Ear Ltd.
10-7475 Kimbel Street
Mississauga, Ontario
L5S 1E7 Canada
what to do if you have questions
If you have any questions about service, call the service
department at
800.227.0735, then press 7.
about your batteries
To ensure that your batteries are as fresh as possible
upon arrival, we have intentionally not installed
them in your equipment.
install your batteries in your equipment now,
then charge overnight before initial use
(see user guide for charging procedure).
avoid battery corrosion
To avoid battery corrosion and damage to your
equipment,
do not recharge disposable or
rechargeable alkaline batteries.
Before charg-
ing any Phonic Ear equipment make sure only
NiCad or NiMH rechargeable batteries are installed.
As an added precaution, remove batteries if the
equipment will not be used for several weeks.
warranty (cont’d)
3850 Radium216 Syste User Guide 3/19/04 3:09 PM Page 59