Radio Systems Guardian, Operating Manual

Page: 10 / 56

10 1-866-381-2785 (US) / 1-800-457-3911 (Canada)
Troubleshooting
The Receiver
Collar is not
beeping or
correcting. • Check batteries to make sure they are
installed properly.
• Check that both lights are lit on the Fence
Transmitter. If not, perform the “Short Loop Test”
on page 13.
The Receiver
Collar is
beeping, but
the pet is not
responding
to the Static
Correction. • Make sure the Static Correction Level is set to level
#2 or #3.
• Test the Receiver Collar with the Test Light, walking
toward the Boundary Wire.
• If the Test Light fl ashes, check the fi t of the Receiver
Collar.
• Trim your pet’s fur where the Contact Points touch
the neck and/or switch to the longer Contact Points.
• Repeat training steps to reinforce training.
• Purchase a stronger Receiver Collar by contacting
the Customer Care Center at 1-866-381-2785 (US) /
1-800-457-3911 (Canada).
The Receiver
Collar has
to be held
on top of the
Boundary
Wire to
activate. • Replace batteries.
• Adjust Boundary Width Control knob clockwise to
increase the distance from the Boundary Wire that the
Receiver Collar activates.
• If using a Double Loop, make sure Boundary Wires
are separated 3 to 5 feet.
• If the Receiver Collar still has to be held on top of the
Boundary Wire, perform the “Short Loop Test” on
page 13.