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Radio Shack 43-997, Owner'S Manual

The Radio Shack 43-997 is a versatile and user-friendly electronic device that allows you to stay connected. Ensure you have the Owner's Manual for this product to make the most out of its features. Download the manual for free at manualshive.com and start using your device with ease.

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29

TROUBLESHOOTING

If your system is not working as it should, these
suggestions might help you eliminate the prob-
lem. 

Problem

Suggestions

Display is 
blank.

Replace the batteries.

You have an 
incoming 
call, but do 
not receive 
any Caller ID 
information.

Someone picked up a telephone 
on the same phone line before 
the system recorded the call 
record. This is not a malfunction.

Check that the system is cor-
rectly and securely connected.

Call your phone company to ver-
ify that your Caller ID service is 
active.

43-997.fm  Page 29  Tuesday, August 17, 1999  8:18 AM

Summary of Contents for 43-997

Page 1: ...Cat No 43 997 white 998 black OWNER S MANUAL Please read before using this equipment System 997 998 45 Memory Caller ID with 2 Line Display 43 997 fm Page 1 Tuesday August 17 1999 8 18 AM...

Page 2: ...ICE ABLE PARTS INSIDE REFER SERVIC ING TO QUALIFIED PERSONNEL Warning To reduce the risk of fire or shock hazard do not expose this prod uct to rain or moisture CAUTION 1998 Tandy Corporation All Righ...

Page 3: ...o constitute a risk of electric shock Do not open the product s case This symbol is intended to inform you that important operating and maintenance in structions are included in the literature ac comp...

Page 4: ...ble and the date and time the call was received It can store up to 45 single number only or multiple name and number Caller ID records Your System 997 998 has these features Caller ID Memory stores up...

Page 5: ...er of calls you have received New Call Indicator lets you see at a glance that you have new calls Clock displays the current time and date as provided to Caller ID service subscribers by your local te...

Page 6: ...ur local phone company Note The Message Waiting feature does not work with stutter dial tone service Easy Installation the system easily connects to your telephone line so you can begin using it immed...

Page 7: ...Caller ID Information To use the system s Caller ID features you must be in an area where Caller ID service is available and you must subscribe to the service Where Caller ID is offered one or more op...

Page 8: ...aws power from the line We re fer to this power draw as the system s ringer equivalence number or REN The REN is on the bottom of your phone If you use more than one phone or other device on the line...

Page 9: ...se numbers are on the label on the bottom of the system Note You must not connect your System 997 998 to coin operated systems party line systems most electronic key telephone systems This system comp...

Page 10: ...you can try one or more of the following corrective measures Reorient or relocate the receiving radio or TV antenna Increase the distance between the System 997 998 and the radio or TV Use outlets on...

Page 11: ...cting to an Answering Machine 17 Mounting the System 19 Operation 22 Reviewing Call Records 23 Caller ID Messages 25 Deleting Caller ID Records 27 Troubleshooting 29 Care and Maintenance 30 The FCC Wa...

Page 12: ...ecommend alkaline batteries such as RadioShack Cat No 23 555 Cautions Always use fresh batteries of the required size and recommended type Do not mix old and new batteries different types of batteries...

Page 13: ...replacing old batteries disconnect both modular line cords from the System 997 998 2 Use a Phillips screwdriver to remove the screw in the battery cover on the bottom of the system then slide the cov...

Page 14: ...polarity sym bols and marked inside 4 Replace the cover and secure it with the screw If you are replacing the batteries re connect the modular line cords Replace the batteries when flashes on the dis...

Page 15: ...set when you receive the next call The Caller ID records however re main in the system s memory Cautions Always remove old or weak batteries Batter ies can leak chemicals that can damage your system D...

Page 16: ...d from the modular phone line jack and plug it into the system s PHONE jack 2 Plug one end of the supplied modular line cord into the system s LINE jack 3 Plug the cord s other end into the modular ph...

Page 17: ...AN ANSWERING MACHINE 1 Disconnect the modular line cord that con nects your answering machine to the modu lar phone line jack then plug it into the system s PHONE jack 43 997 fm Page 17 Tuesday August...

Page 18: ...to answer after two or more rings This gives the System 997 998 time to record the Caller ID informa tion that the phone company sends between the first and second rings Note Some answering machines...

Page 19: ...e System 997 998 on a flat sur face such as a desk or mount it on a wall Follow these steps to mount the system on a wall 1 Press in the two tabs on the stand and lift the stand to remove it 43 997 fm...

Page 20: ...supplied template to mark the mounting screw locations on the wall 3 Drill a hole in the wall at each marked loca tion 4 Thread one of the supplied screws into each hole letting the head extend 1 8 fr...

Page 21: ...21 5 Align the slots on the back of the system with the screws in the wall Then gently push the system downward to secure it 43 997 fm Page 21 Tuesday August 17 1999 8 18 AM...

Page 22: ...em 997 998 displays this information and updates the system s clock You cannot manually set the date and time CALL flashes on the display during an incoming call then the Caller ID information appears...

Page 23: ...ING CALL RECORDS Each time you receive a call your system stores a Caller ID record that you can review later even during a call A Caller ID record includes call number time and date of the call calle...

Page 24: ...e the call was received press DE LETE READ Press DELETE READ again to return END OF LIST appears when you scroll before the first or after the last Caller ID record Note The System 997 998 shows up to...

Page 25: ...he first time you review a new call record XX is the number of new calls PRIVATE CALL The caller has blocked the Caller ID information from being sent END OF LIST Appears when you reach the end of you...

Page 26: ...d or there was an error during the trans mission of Caller ID infor mation NO CALLS Appears when you press a REVIEW key if there are no Caller ID records in the system s memory Display Description 43...

Page 27: ...ne company s message waiting service to see this Note Message Waiting feature does not work with stutter dial tone ser vice OUT OF AREA The caller is not within a Caller ID service area No caller info...

Page 28: ...flashes and disappears from the display The next record appears or if no other calls are stored NO CALLS appears To delete all Caller ID records wait until the Sys tem 997 998 shows the clock display...

Page 29: ...s You have an incoming call but do not receive any Caller ID information Someone picked up a telephone on the same phone line before the system recorded the call record This is not a malfunction Check...

Page 30: ...you can enjoy it for years Keep the system dry If it gets wet wipe it dry immediately Liquids might contain minerals that can corrode the electronic circuits Use and store the system only in nor mal t...

Page 31: ...use the system to work improperly Use only fresh batteries of the required size and recommended type Batteries can leak chemicals that damage your system s electronic parts Wipe the system with a damp...

Page 32: ...nd void your FCC authorization to operate it If your system is not performing as it should take it to your local RadioShack store for assistance If the trouble is affecting the telephone lines the pho...

Page 33: ...ify you in advance If advance notice is not prac tical the telephone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC Also the telephone company...

Page 34: ...d power line current These protection circuits meet or exceed the FCC requirements However lightning striking the telephone or power lines can damage your system Lightning damage is not common Neverth...

Page 35: ...RadioShack SHALL HAVE NO LIA BILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE...

Page 36: ...in der of the original warranty period You will be charged for repair or replacement of the product made after the expiration of the warranty period This warranty does not cover a damage or failure ca...

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