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35

If you still have problems, disconnect the phone. If other phones on the same line
work properly, the fault is in this phone or its installation. If you cannot find the prob-
lem, take your phone to your local RadioShack store for assistance.

The handset stops working or 
works poorly during a call.

Move the handset closer to the base.

Lift the base’s antenna to a vertical position.

Be sure the battery pack is charged. (If the bat-
tery power is too low, it does not have enough 
power to light the display.)

If the base loses power while the handset is 
away, the security access-protection code 
might change. Restore power to the base, then 
place the handset back on the base. The 
CHARGE indicator lights, indicating that the 
code is set again.

Check the charging contacts on the handset 
and base. If they are dirty, clean them with a 
pencil eraser.

The call is too noisy.

Hang up and redial the number.

The TAD does not answer
calls.

Make sure the TAD is turned on.

Make sure the AC adapter and battery pack are 
properly connected.

Check all phone line connections.

The TAD does not record call-
ers’ messages.

REC TIME

 is set to 

ANN

 (announcement only). 

Set it to 

1

 or 

4

.

Delete messages if memory is full.

The handset’s display flashes 
slowly when it is on the base 
and/or the CHARGE indicator 
flashes every few seconds.

Be sure the battery pack is correctly connected.

Error

 appears on the display 

instead of a Caller ID record.

Occasional errors are normal. If the phone fre-
quently displays 

Error

, contact your local 

telephone company or RadioShack store for 
assistance

Problem

Suggestion

43-797.fm  Page 35  Monday, August 16, 1999  9:20 AM

Summary of Contents for 43-797

Page 1: ... No 43 797 OWNER S MANUAL Please read before using this equipment TAD 797 Digital Answering System 900MHz Cordless Speakerphone with Caller ID Call Waiting ID 43 797 fm Page 1 Monday August 16 1999 9 20 AM ...

Page 2: ...less phones such as this one require AC power to operate When the AC power is off you cannot make or receive calls using your TAD 797 To be safe you should also have a phone that does not need AC power to operate not a cordless phone so you can still make and receive calls if there is an AC power failure Important Caller ID Information To use the TAD 797 s Caller ID and Call Waiting with Caller ID...

Page 3: ...apes to bother with and no tape mechanisms to wear out The remote operation feature lets you operate your TAD from a touch tone phone or from a rotary phone with a pocket tone dialer Telephone Features 900 MHz Operation provides longer range and less interference than many other cordless phones Spread Spectrum Technology spreads the signal across several fre quencies providing additional security ...

Page 4: ...dialing for long distance bank by phone or other special services Hearing Aid Compatibility lets you use your phone with hearing aids that have a T telephone switch TAD Features Ample Recording Time you can record up to 15 minutes of messages Day Time Stamp records the day and time each message was recorded Remote Operation lets you use a touch tone phone or rotary phone and pocket tone dialer to ...

Page 5: ...on the bottom of the base If you are using more than one phone or other device on the line add up all the RENs If the total is more than five your phones might not ring In rural areas a total REN of three might impair ringer operation If ringer operation is impaired remove a device from the line FCC STATEMENT Your TAD 797 complies with Part 68 of FCC Rules You must upon request provide the FCC reg...

Page 6: ...he Speakerphone 17 Switching Between the Handset and Speakerphone 18 Using Both the Handset and Speakerphone 18 Using FLASH 18 Using REDIAL 19 Using Tone Services on a Pulse Line 19 Using Page Intercom 19 Transferring a Call Between the Handset and Base 20 Memory Dialing 20 Storing a Number and Name in Memory 21 Editing or Deleting a Memory Number 22 Entering a Pause 22 Dialing a Memory Number 23 ...

Page 7: ...g Messages 29 Recording a Memo 30 Recording a Conversation 30 Playing Messages 30 Adjusting the TAD s Volume 31 Deleting Messages 31 Setting the Remote Operation PIN 32 Remote Operation 32 Using Toll Saver 32 Using Remote Commands 33 Troubleshooting 34 Care and Maintenance 36 Replacing the Battery Pack 37 The FCC Wants You to Know 38 Lightning 38 43 797 fm Page 7 Monday August 16 1999 9 20 AM ...

Page 8: ...eets these specifications Using an adapter that does not meet these specifications could damage the TAD 797 or the adapter Notes Your telephone connects directly to a modular telephone line jack If your phone line jack is not a modu lar jack you can update the wiring yourself using jacks and adapters available at your local RadioShack store Or you can let the phone company update the wiring for yo...

Page 9: ... a vertical position On a Wall Plate 1 Insert the bracket s tabs into the base s lower tab slots as shown then press down on the bracket s clips and insert them into the lower clip slots 2 Plug one end of the supplied short modular cord into the TEL LINE jack on the back of the base 3 Insert the supplied AC adapter s barrel plug into the DC IN 9V jack Strain Relief Slot Tabs Lower Lower Clip Slots...

Page 10: ...etting the heads ex tend about 5 16 inch 8 mm from the wall 2 Insert the bracket s tabs into the base s lower tab slots as shown then press down on the bracket s clips and insert them into the lower clip slots 5 16 315 16 Tabs Lower Lower Clip Slots Tab Slots 4 Route the adapter cord through the narrow groove on the bracket 5 Plug the modular cord s other end into the wall plate jack then align th...

Page 11: ... shown 6 Align the bracket s keyhole slots with the mounting screws and slide the base downward to secure it 7 Plug the modular cord s other end into a modular telephone line jack 8 Plug the adapter into a standard AC outlet 9 Press and lift out the handset hold er flip it over as shown then snap it back into place so it holds the hand set 10 Lift the base s antenna to a vertical position Grooves ...

Page 12: ...ner strap 4 Replace the cover To charge the battery pack simply place the handset on the base facing either up or down The CHARGE indicator on the base lights and Total 00 appears on the handset s display Recharge the battery pack when Low Battery appears and a beep sounds Notes When you first use the phone after charging or recharging the battery pack the phone might not work and you might hear a...

Page 13: ...battery pack The supplied battery pack should last for about a year When it loses its ability to fully recharge order a replacement battery pack through your local RadioShack store see Replacing the Battery Pack on Page 37 SETTING THE DIALING MODE Set DIAL MODE on the back of the base for the type of service you have If you are not sure which type you have after you charge the handset battery pack...

Page 14: ...ETTING THE NUMBER OF RINGS Set RING TIME on the side of the base to 3 5 or T S to select how long the TAD waits to answer a call 3 rings 5 rings or toll saver Note If you plan to check messages by long distance set RING TIME to toll sav er see Using Toll Saver on Page 32 SETTING THE DAY TIME You must set the day of the week and time so the TAD can record the correct day and time of each message No...

Page 15: ...ed on you can answer a call by just lifting the handset from the base or by pressing any key when the handset is away from the base Follow these steps to turn auto talk on or off 1 Lift the handset and press FUNC TION A menu appears with Auto Talk selected 2 Press SELECT to change the auto talk setting On or Off appears indi cating the selected setting 3 To clear the display press FUNC TION or ret...

Page 16: ... Then when you dial from a Caller ID record the TAD 797 skips the area code if it matches the one you stored Follow these steps to store your area code 1 Lift the handset and press FUNC TION 2 Press 3 or t twice to select Area Code 3 Press SELECT then enter your 3 digit area code If you make a mis take repeatedly press or to move the cursor over the incorrect digit then enter the correct number No...

Page 17: ...the handset from the base and press TALK If auto talk is on just lift the handset from the base or if the handset is away from the base press any key to answer a call To end a call place the handset on the base or press TALK ADJUSTING THE HANDSET VOLUME To adjust the volume of the sound you hear through the handset during a call press t for normal volume or s for high volume The display shows Volu...

Page 18: ...f someone else is using the speaker phone press TALK on the handset to join the conversation If someone else is using the handset press SPEAKER on the base to join the conversation During the call one person can hang up and let the call continue at the other key pad Or both people can hang up to end the call Note If you hear a high pitched noise from the base s speaker the handset and the base are...

Page 19: ...al tone services by following these steps 1 Be sure DIAL MODE is set to P 2 Dial the service s main number 3 When the service answers press TONE on the handset Any addi tional numbers you dial are sent as tone signals 4 When you hang up the phone auto matically resets to pulse dialing USING PAGE INTERCOM You can use the TAD 797 as a two way pager and intercom between the base and the handset This ...

Page 20: ...e handset to the base press INTCM The call is put on hold and Hold and Paging Base ap pear When the person at the base an swers press TALK The call is released from hold and transferred to the base To bring the handset back into the con versation press TALK again To transfer a call from the base to the handset press INTERCOM The call is put on hold and Hold and Paging ap pear on the handset s disp...

Page 21: ...name n is the memory location number you se lected 5 To enter a name use t or s to se lect the characters and or to move the cursor Repeatedly press t to see the characters in alphabetical order The display shows uppercase let ters first then lowercase letters numbers and special characters Notes Press s to see the characters in reverse order You can hold down s or t to scroll rapidly through the ...

Page 22: ...Memory Store and a list of memory loca tion numbers appear on the display 3 Choose a memory location 0 9 by pressing a number or by repeatedly pressing s or t 4 Press SELECT The options listed below appear Press s or t to choose an option follow the instructions list ed then press SELECT Edit Memory n Edit the record as described in Steps 5 through 8 of Storing a Number and Name in Memory on Page ...

Page 23: ...p of numbers in its own mem ory location Dial the service s main number first Then at the appropriate place in the call press MEM and the number for the location where the additional information is stored Testing Stored Emergency Numbers If you store an emergency service s number police department fire depart ment ambulance and you choose to test the stored number make the test call during the lat...

Page 24: ...the handset seats properly With a headset connected you can make or answer calls as usual using the handset and answer calls as usual using the speakerphone You can use a handset holder available from your local RadioShack store to hang the handset on your belt for great er convenience When you finish using the headset dis connect it from the handset and close the rubber cover to protect the jack ...

Page 25: ...To resume the previous phone conversation press FLASH again If the phone s Caller ID memory be comes full any new call replaces the oldest call s record REVIEWING CALLER ID RECORDS To review the Caller ID records lift the handset and press CALL ID The number of new Caller ID records if any and the total number of records appears Hint If the handset is faceup on the base it always shows the number ...

Page 26: ... You cannot dial from a Caller ID record if the number is longer than 16 digits Display Description New XX Total XX Shows the number of new Caller ID records records you have not reviewed and the total number of records Private Name Private Number The caller has blocked the Caller ID information from being sent Unknown Name Unknown Number The caller is not within a Caller ID ser vice area Error Ap...

Page 27: ...aller ID record appears If a record exists in the selected location Replace Memory appears prompting you to confirm the replacement Move the cursor to Yes or No then press SELECT DELETING CALLER ID RECORDS You can delete Caller ID records indi vidually or all at once To delete a single record recall it then press DELETE Delete Mes sage appears Move the cursor to Yes or No then press SELECT or DE L...

Page 28: ...ssage the TAD uses it for all REC TIME settings To switch between your outgoing mes sage and the TAD s prerecorded mes sage press OGM When the current message begins to play press OGM again The TAD switches to the other message and plays it RECORDING DELETING AN OUTGOING MESSAGE To record your outgoing message up to 30 seconds long hold down OGM until the TAD beeps and appears When you finish your...

Page 29: ... to announcement only it plays the outgo ing message and A appears To set the TAD to not answer calls press ANSWER The TAD announces Answer off and the message counter turns off SCREENING CALLS You can let the TAD answer calls for you while you listen to the caller s message through the base s speaker If you de cide to answer the call lift the handset and press TALK or pick up any phone on the sam...

Page 30: ... seconds long RECORDING A CONVERSATION The TAD 797 lets you record both sides of a telephone conversation Note It is illegal in some areas to record a conversation without the consent of all parties to the conversation including the phone company Check the laws in your area before you use the two way record ing feature To start recording a phone conversation hold down MEM on the base until the TAD...

Page 31: ...replays the previous message ADJUSTING THE TAD S VOLUME To adjust the speaker s volume repeat edly press VOLUME s or t on the base The volume setting from 1 lowest to 10 highest appears in the message counter window DELETING MESSAGES To delete the current message while it is playing hold down DELETE until the TAD beeps To delete all messages at once while messages are not playing hold down DELETE ...

Page 32: ...ote If the TAD loses power for longer than about one hour the PIN resets to 80 REMOTE OPERATION While you are away from your home or office you can use a touch tone phone or a pulse rotary phone with a pocket tone dialer available through your local RadioShack store to enter your PIN and do any of the following set the TAD to answer or not answer calls listen to your messages record a new outgoing...

Page 33: ...es the day and time then it announces the number of messag es The TAD beeps about once ev ery two seconds to let you know it is ready to accept remote commands 3 To use a remote command press and within 2 seconds the number for the command you want Press then To 1 Repeat current message during playback 2 Play messages 3 Skip current message dur ing playback 4 Delete current message during playback...

Page 34: ...rtical position Be sure neither antenna is touching a metal surface Return the handset to the cradle and recharge the battery pack Replace the battery pack if necessary see Replacing the Battery Pack on Page 37 The phone does not work or works poorly Be sure the base s phone line cord and AC adapter are correctly and securely connected and the battery pack is charged The handset battery pack does ...

Page 35: ... that the code is set again Check the charging contacts on the handset and base If they are dirty clean them with a pencil eraser The call is too noisy Hang up and redial the number The TAD does not answer calls Make sure the TAD is turned on Make sure the AC adapter and battery pack are properly connected Check all phone line connections The TAD does not record call ers messages REC TIME is set t...

Page 36: ...arefully Dropping it can damage cir cuit boards and cases and can cause the TAD 797 to work improperly Use only a fresh battery pack of the required size and recommended type Battery packs can leak chemicals that damage your TAD 797 s electronic parts Wipe the TAD 797 with a damp cloth occasionally to keep it looking new Do not use harsh chemicals cleaning solvents or strong deter gents to clean t...

Page 37: ...ent place the battery pack into the compartment and refasten the retainer strap 4 Replace the cover If you have trouble replacing the battery pack take the phone to your local Ra dioShack store for assistance Cautions You must use a replacement battery pack of the same size and type Do not dispose of the battery pack in a fire because it might explode Do not open or mutilate the battery pack Be ca...

Page 38: ... causing it Try to eliminate the interference by moving your phone away from the receiver connecting your phone to an AC outlet that is on a different electrical circuit from the receiver contacting your local RadioShack store for help If you cannot eliminate the interference the FCC requires that you stop using your phone Some cordless telephones operate on frequencies that might cause interfer e...

Page 39: ...39 NOTES 43 797 fm Page 39 Monday August 16 1999 9 20 AM ...

Page 40: ... during the warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option un less otherwise provided by law a correct the defect by product repair without charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and products and produc...

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