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24

TROUBLESHOOTING

We do not expect you to have any problems with your TAD-704, but if you do, try
these suggestions.

Problem:

 Suggestion:

The incoming mes-
sage is incomplete.

Be sure the memory is not full.

The incoming mes-
sage is unclear.

Be sure 

VOLUME

 is set to the desired sound level.

The TAD does not 
answer after two, four, 
or seven rings.

Be sure the TAD is set to answer calls.

 appears on the 

display.

The backup battery is weak. Replace the battery (see 
“Installing a Backup Battery” on Page 7).

The TAD does not 
respond to the remote 
operation security 
code.

Make sure the phone you used to dial the TAD is a 
touch-tone phone, or use a pocket tone dialer.

Re-enter your remote operation security code, pressing 
each button for 2 seconds.

Make sure the remote operation security code you 
entered is correct, or try entering the default code of 
704. The remote operation security code might have 
reset to the default code due to a power failure and 
weak backup battery.

Display is blank.

The backup battery is weak. Replace the battery (see 
“Installing a Backup Battery” on Page 7).

Make the sure AC power is properly connected.

The TAD displays and 
receives Caller ID 
records but does not 
operate.

Make sure the AC power is properly connected. If the 
AC power fails, the TAD can receive Caller ID records 
but cannot operate using backup battery power.

Phone dials 1+ area 
code + number when 
dialing a local number 
from a Caller ID record.

Store the local area code (see“Setting the Area Code” 
on Page 8).

43-704.fm  Page 24  Wednesday, November 17, 1999  4:47 PM

Summary of Contents for 43-704

Page 1: ...Cat No 43 704 OWNER S MANUAL Please read before using this equipment TAD 704 16 Minute Digital Telephone Answering System with 68 Memory Caller ID 43 704 fm Page 1 Wednesday November 17 1999 4 47 PM ...

Page 2: ... message the other for when you want to play an announcement without recording callers messages Voice Date Time Stamp records the day and time each message was record ed Two Way Recording lets you record both sides of your phone conversation Memo Recording lets you leave messages for yourself or others Adjustable Ring Number lets you set the TAD to answer after two four or seven rings Toll Saver l...

Page 3: ...s Review Scrolling lets you easily scroll through all records in Caller ID memory Dialing Option lets you select the usable dialing number from the Caller ID record to match the different telephone systems Callback lets you dial the phone number in a Caller ID record with the touch of a button Message Waiting lets you know that you have received a voice mail message if you subscribe to a message w...

Page 4: ... and REN to your telephone company These numbers are on the bottom of the TAD You must not connect your TAD 704 to coin operated systems party line systems most electronic key phone systems WARNING To reduce the risk of fire or shock hazard do not expose this product to rain or moisture CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR B...

Page 5: ...ge Recording 11 Playing Messages 12 Recording a Memo 12 Recording a Conversation 13 Deleting Messages 13 Screening Calls 13 Using Call Breakthrough 14 Changing the Remote Operation Security Code 14 Remote Operation 15 Using Remote Commands 15 Using the Toll saver 15 Caller ID Operation 18 Caller ID Messages 19 Reviewing Caller ID Records 20 Deleting Call Records 21 Using VIP Calls 21 Using Callbac...

Page 6: ...he PHONE jack on the back of the TAD 2 Plug one end of the supplied modu lar cord into the LINE jack on the back of the TAD 3 Plug the cord s other end into a modular phone line jack 4 Insert the supplied AC adapter s barrel plug into the AC 9V 400 mA jack on the back of the TAD Cautions You must use a Class 2 power source that supplies 9V AC and delivers at least 400 mA Its plug must fit the TAD ...

Page 7: ...end type 1 Use a Phillips screwdriver to remove the screw on the battery compart ment cover then remove the cover 2 Snap the battery s contacts firmly to the battery connector and place the battery in the compartment 3 Replace the cover and secure it with the screw Replace the battery when ap pears Warning Dispose of the old battery promptly and properly Do not burn or bury it Cautions Before you ...

Page 8: ...e 000 and SET AREA CODE appear The first 0 flashes 3 Repeatedly press REPEAT until the first digit of your area code appears then press SKIP to the second digit The second 0 flashes Note If you make a mistake repeatedly press SKIP until the desired digit flashes then re enter the code 4 Repeat Step 3 to set the second and third digits of your area code 5 Press CALLBACK then press STOP to return to...

Page 9: ...te and the day of the week 7 Press CALLBACK then press STOP to return to the time display SETTING THE NUMBER OF RINGS Set the ring select switch to 2 4 7 or TS to set how long the TAD waits before it answers a call 2 rings 4 rings 7 rings or toll saver If you plan to check your messages by long distance set the ring select switch to TS 43 704 fm Page 9 Wednesday November 17 1999 4 47 PM ...

Page 10: ... the OGM 1 or OGM 2 message hold down OGM1 or OGM2 until the TAD beeps and the timer starts counting OGM1 RECORDING or OGM2 RECORD ING appears Note As soon as the TAD beeps release OGM1 or OGM2 quickly Otherwise the TAD records a pop sound at the beginning of the outgo ing message 2 Speak your message from about 8 inches in front of the TAD 3 When you finish press STOP The TAD beeps and plays back...

Page 11: ...55 seconds the TAD beeps to notify the caller that time will soon be up At 60 seconds it sounds one long and four short beeps says Thank you for your call and hangs up Additionally the TAD stops recording and resets to answer the next call when The caller hangs up There are more than 8 seconds of silence You pick up any phone on the same line as the TAD If the TAD s incoming messages are full but ...

Page 12: ...messages stored the TAD says You have no new messag es After all messages play the TAD says End of messages To replay a message while you are lis tening to it press REPEAT The current message replays from the beginning To return to a previous message hold down REPEAT until the desired message number appears in the display Release REPEAT to play the selected message To skip to the next message pres...

Page 13: ...uding the phone company Check the laws in your area before you use the two way record ing feature To start recording a phone conversation hold down MEMO until 2 WAY RECORD ING appears The TAD records until you press STOP the TAD hears 8 seconds of a busy signal or 25 seconds of silence the TAD s memory is full The recorded conversation is stored as a message see Playing Messages on Page 12 DELETIN...

Page 14: ...ndset If you do not answer the caller can leave a message after the outgoing message plays Changing the CBT Code The CBT code is preset to 168 but you can change it by following these steps Note If you do not complete each step within 8 seconds the TAD exits setup Start again from Step 1 1 Hold down STOP until the TAD beeps once 2 Press CALLBACK four times 168 and SET CBT CODE appear 1 flashes 3 R...

Page 15: ...motely 1 Dial your phone number 2 When the TAD answers enter your remote operation security code The TAD beeps once to confirm that you entered the correct code Notes If you do not enter each digit within 8 seconds the TAD hangs up If the TAD is not set to answer calls it answers after about 9 rings 3 Enter a remote command 4 When you finish simply hang up USING THE TOLL SAVER If the ring select s...

Page 16: ...s You have no calls If the Caller ID record is deleted but its accom panied message is not deleted the TAD says deleted after announcing that Caller ID record s number 31 Play new messages The TAD announces the num ber of new messages before playback If there are no new messages the TAD says You have no new mes sages 32 Announce new Caller ID information If there are no new Caller ID calls the TAD...

Page 17: ...announcement one 91 Change OGM 2 After the TAD beeps begin speak ing When you finish press 6 The TAD beeps and plays the new OGM 2 92 Play OGM 2 If not OGM 2 has been recorded the TAD announces You have no announcement two Press To 1 Replay the previous Caller ID record or message 3 Skip to the next Caller ID record or message 4 Replay the current Caller ID record or message 5 Delete the current C...

Page 18: ...lash es until you retrieve the message Note The message waiting feature does not work with stutter dial tone ser vice If your phone company sends informa tion indicating that the incoming call is long distance LDC appears If you receive more than one call with out an accompanying message from the same phone number RPT repeat appears and the TAD 704 stores a sin gle Caller ID record for that number...

Page 19: ...aller ID information PICK UP PHONE x Appears after the TAD 704 dials a number when you press CALLBACK SET AREA CODE Prompts you to set the area code MESSAGE WAITING Appears when a message is waiting if you subscribe to your phone company s message waiting service END OF CALLS Appears when you have reached the end of your call records TOP OF CALLS Appears when you have reached the top of your call ...

Page 20: ...e To play all messages press PLAY see Play ing Messages on Page 12 Reviewing the Call Forwarding Information If you subscribe to your phone compa ny s call forwarding service the phone company will forward the phone call from the main telephone to the assigned telephone so you will not miss the phone call To see the call forwarding informa tion be sure to connect the TAD 704 to the assigned teleph...

Page 21: ...o the current time display Deleting All Calls To delete all calls press DELETE on the current date time display until dEL ALL CID MSG appears then press RE PEAT To return to the current time dis play wait for 8 seconds or press STOP USING VIP CALLS Your TAD 704 lets you save up to 10 phone numbers in its VIP Call List Whenever someone calls from one of those 10 numbers if you subscribe to Caller I...

Page 22: ...g options for different phone systems so you can select the workable dialing phone num ber before you press CALLBACK Different Area Code When the phone number s area code does not match the area code you stored the TAD 704 provides two differ ent dialing number selections Press VIP once the display first shows the ten digit number three digits of area code plus seven digits of phone number for exa...

Page 23: ...HONE 8 appears and the TAD 704 starts to count down from 8 to 1 on the display 3 Pick up the phone within 8 seconds before PICK UP PHONE 1 disap pears If you do not pick up the phone within 8 seconds the TAD 704 does not complete the call Repeat from Step 1 again to redial the number Note If you did not store an area code while pressing CALLBACK SET AREA CODE appears for a few seconds See Setting ...

Page 24: ...remote operation security code pressing each button for 2 seconds Make sure the remote operation security code you entered is correct or try entering the default code of 704 The remote operation security code might have reset to the default code due to a power failure and weak backup battery Display is blank The backup battery is weak Replace the battery see Installing a Backup Battery on Page 7 M...

Page 25: ...erly use a straightened paper clip to press RE SET on the back of the TAD to reset the answering machine Note The outgoing message and all in formation stored in memory are erased when you press RESET 43 704 fm Page 25 Wednesday November 17 1999 4 47 PM ...

Page 26: ...arefully Dropping it can damage cir cuit boards and cases and can cause the TAD 704 to work improperly Use only fresh batteries of the required size and recommended type Batteries can leak chemicals that damage your TAD 704 s electronic parts Wipe the TAD 704 with a damp cloth occasionally to keep it looking new Do not use harsh chemicals cleaning solvents or strong deter gents to clean the TAD 70...

Page 27: ...ation of this telephone The tele phone company notifies you of these changes in advance so you can take the necessary steps to prevent interruption of your telephone service LIGHTNING Your TAD 704 has built in protection cir cuits to reduce the risk of damage from surges in telephone line current These protection circuits meet or exceed the FCC requirements However lightning striking the telephone...

Page 28: ...he warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option un less otherwise provided by law a correct the defect by product repair without charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and products and products on whi...

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