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Installation and Owner’s Manual – Airoheat Heat Pump

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H4120    025941    Rev. B

has been increased to 60°C or slightly 
above. To condition the unit properly 
allow the heat pump to go through one 
heat up cycle, before use, then wait 24 
hours before using the hot water.

Water Quality

Your water heater has been manufactured 
to suit all water conditions in “All Water 
Areas” present in Australia. Please note 
that harsh water supplies can have a 
detrimental effect on a water heater 
and its life expectancy. If you are unsure 
about your water quality, you can obtain 
information from your local water supply 
authority.
Water can also contain material known 
to create lime scale where lime scale 
can build up and block safety fittings. 
One measure of this water quality is 
known as the saturation index. If the 
saturation index is greater than 0.40 and 
therefore subject to lime scale, a cold 
water expansion control valve should 
be fitted to the unit, as shown in the 
diagram on page 6.

How Long Will The Heat Pump Run 
Each Day?

The length of time that the unit will run 
each day will vary dependent upon the 
amount of hot water being used by the 
household and the average outdoor 
ambient temperature and humidity. 
Generally the unit will run longer in 
winter and at night when the outside air 
temperature contains less energy.

What Is Subzero 
(De-icing Function)?

Depending on the level of humidity, ice 
may begin to form at around 5°C on the 
evaporator coil, which has the potential 
to affect the system’s performance.
The system’s Hotlogic controller 
determines if conditions conducive to 
icing exist, and triggers the de-icing 
cycle as a result. 
The de-icing cycle interrupts the flow 
of heated refrigerant, shuts down the 
compressor, and runs the fan in reverse, 
drawing air through the evaporator coil 
and past the louvres. It is this airflow 
which de-ices the evaporator coil. Once 
de-icing has occurred, the system 
allows the heated refrigerant to flow, and 
heating recommences.

Does The Heat Pump Need Sun-
light To Operate?

Heat pump water heaters extract their 
energy from the surrounding air and 
not from sunlight. For this reason they 
can efficiently produce hot water any 
time day or night and even on cloudy or 
overcast days. It is not uncommon for 
your system to operate during the night.

   

Caution: All water heaters have 

the ability to produce hot water 
in a surprisingly short time. 
To reduce the risk of scald 
injury, it is mandatory under 
the requirements of Australian 
Standards AS3500 that an 

Owner’s Manual

Summary of Contents for airoheat D2FHG4HW0C

Page 1: ...nsit protection from the heater before installation Dispose of the packaging responsibly using re cycling facilities where they exist Installation Details Owner s Information Warranty This appliance m...

Page 2: ...come To Dux Hot Water 1 Rough In Diagram 2 Installation Instructions 3 Installation Declaration 12 Owner s Manual 13 Troubleshooting 18 System Maintenance 20 Safety Information 21 Warranty 22 Other In...

Page 3: ...ll provide continuous hot water for all your needs safely economically and for many years to come To be upfront about it we want Dux to be your brand of choice So you can depend on us to provide more...

Page 4: ...Rev B Rough In Diagram 100 632 1711 1211 508 195 Hot Cold Tempering Valve 700 150 150 Allow 700 mm clearance above and 150mm clearance to either side of the unit Allow 50 of the height of the water h...

Page 5: ...Notice to Victorian customers from the Victorian Plumbing Industry Commission this water heater must be installed by a licensed person as required by the Victorian Building Act 1993 Only a licensed pe...

Page 6: ...rive at site and conduct a safety audit Safety audits can also be known as Work Method Statements WMS or Job Site Analysis JSA Park your vehicle as close as allowable to your installation Unload all m...

Page 7: ...t can be expected that the heat pump will run during the night Adequate access must be available to the relief valve and anodes Safely position the new unit on a level surface in accordance with all p...

Page 8: ...2410mm Plumbing Connections Step 3 Refer to the Rough In Diagram on page 2 for detailed information on position of plumbing An approved isolating valve non return valve line strainer optional but reco...

Page 9: ...g to plumbing regulations PTR Valves for the unit are rated at 1000kpa The drain line from this valve must run in a continuously downward direction with the discharge end left permanently open to atmo...

Page 10: ...sioned correctly Incorrect commissioning can lead to a lack of hot water We recommend using an orange top Reliance brand tempering valve Condensation Drain Line A condensation drain line is required t...

Page 11: ...comply with local supply authority regulations and AS3000 The unit must be connected to CONTINUOUS TARIFF single phase 240 volt AC supply Tariff 33 QLD only single phase 240 volt AC supply The mains A...

Page 12: ...compressor will turn on There will be a delay of approximately 30 seconds from the time the main power is switched on before the compressor and fan begin operating The unit is self regulating so there...

Page 13: ...eat up cycle Once its first heat up cycle is complete empty approximately 60 litres of hot water from the tank through the PTR valve outlet Then allow the water in the tank to re heat Once the re heat...

Page 14: ...equirements noted in this manual supplied with the heat pump water heater Upon completion of installation this document should be given to the home owner in its entirety When required by Dux Hot Water...

Page 15: ...o ambient sensor 7 To pressure switch 8 To tank sensor 9 To fan 5 8 9 7 6 4 3 2 1 LED 1 Power LED 2 Sensor LED 3 Output Explanation Alternating Off Power on initialisation LEDs blink Red Green alterna...

Page 16: ...Installation and Owner s Manual Airoheat Heat Pump 14 H4120 025941 Rev B Refrigeration View Cut through View Main Component View Owner s Manual...

Page 17: ...uid refrigerant contained inside the evaporator causing the refrigerant to increase in temperature and evaporate into a warm gas The warm gas on exiting the evaporator passes into a compressor where c...

Page 18: ...average outdoor ambient temperature and humidity Generally the unit will run longer in winter and at night when the outside air temperature contains less energy What Is Subzero De icing Function Depe...

Page 19: ...Tray which sits on top of the storage tank This then runs out through the Condensate Drain which is a feature of the tray A plastic drain pipe is attached to this drain allowing easy access for the p...

Page 20: ...small particle of foreign matter and rectify the fault Steady Flow From PTR This may be caused by excessive water supply pressure a faulty PTR Valve or a faulty thermostat Turn off the electricity sup...

Page 21: ...ce if necessary High Electricity Bills Is the Pressure Temperature Relief Valve discharging too much water Is one outlet e g the shower using more hot water than you think Is there a leaking hot water...

Page 22: ...y your local Dux agent The service should include the following Replace the Pressure Temperature Relief Valve Replace the anodes in locations where the potable water has a TDS greater than 600 ppm thi...

Page 23: ...f and the fuse removed at the main electrical supply switchboard before the water heater s electrical cover is removed PTR Valve The PTR Valve should be checked for adequate performance or replaced at...

Page 24: ...gerant Components Replacement Guarantee If a refrigerant component fails within a further one 1 year after the end of the initial warranty period Dux will provide a full refrigerant parts and labour r...

Page 25: ...ly to the Unit and does not cover any ancillary plumbing or electrical parts supplied by the installer such as pressure limiting valve tempering valve line strainer stop cocks non return valve electri...

Page 26: ...he installation instructions or relevant statutory requirements then this Warranty does not cover major dismantling or removal of cupboards doors walls or special equipment and or excessive labour at...

Page 27: ...ervice work agreed by you the client and Dux Manufacturing Limited Your Details For future convenience fill in the following details and retain with your original invoice for your own records Surname...

Page 28: ...duce running costs Please register for preventative maintenance at For advice repairs and service call 1300 365 115 Australia 0800 729 389 New Zealand www dux com au warranty Please Register Your Wate...

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