15
8. t
roubleshooting
Problem
Solution
The heater doesn't switch ON
•
Check that the power cable is properly connected
and that there is power supply;
•
Check that the remote has charged batteries and
that the product is within its operating range (max
10m);
•
Make sure that the product ID number you want
to turn is identical to the one set on the remote
control.
The heater doesn't switch OFF
•
Check that the remote has charged batteries and
that the product is within its operating range (max
10m);
•
Make sure that the product ID number you want
to turn is identical to the one set on the remote
control.
More than one product are turned on/off
at the same time
•
Make sure that a unique identification number has
been assigned to each product.
At full power only one heating element lights up
•
Contact a service center or your dealer as it is pos-
sible that the heating element that does not light
is damaged.
The remote control doesn't work
•
Make sure the battery is charged and correctly in-
serted. If in doubt, try to replace the battery;
•
Make sure that the product ID number you want
to turn is identical to the one set on the remote
control;
•
Make sure to be within the working range of the
remote control (max 10m from the product).
The product produces an unpleasant smell
•
When the radiator is brand new it is possible that in
the first minutes of operation emits an unpleasant
odor due to residues of workmanship in the con-
struction process;
•
Already used products may emit an unpleasant
odor if not used for a long time and/or if they are
used in polluted environments with poor air quality.
9. l
egal
notice
Environment and recycling
Please help us to protect the environment by disposing of the packaging in accordance with the national
regulations for waste processing.
Recycling of obsolete appliances
Appliances with this label must not be disposed off with the general waste. They must be
collected separately and disposed off according to local regulations.
