910211 - Battery Powered
On-
Track 1” Impact Wrench
racinerailroad.com
racinerailroad.co.uk
6.2023 Rev.1
Original Instructions
© 2023 Racine Railroad Products
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16
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Section 5: Parts and Service Support
Technical Support & Service
Telephone and web-based technical support is available for current production models through our
Customer Service Department. Service Manuals and limited technical support may be available for
models that are no longer in production.
through our Customer Service Department. Service Manuals and limited technical support
may be available for models that are no longer in production.
Telephone and E-mail Technical Support
Telephone and e-mail technical support is available on normal U.S. business days from 8:00
AM to 5:00 PM U.S. Central Time Zone (GMT +6 (+5 Daylight Savings Time)).
1955 Norwood Court
Mount Pleasant, WI 53403
Phone: (262) 637-9681
Email:
Unit 3 Hartington Industrial Estate
Chesterfield
Derbyshire, S43 3YF
Non-Warranty Technical Support
Depending upon the circumstances and availability of technical service personnel, we may provide
technical assistance and/or field service support,
at the customer's expense
, to assist in the correction
of non-warranty related problems. Contact our Customer Service Department to coordinate Non-
Warranty Technical or Field Service Support.
Warranty Support Technical Support
Depending upon the circumstances and availability of technical service personnel, we may provide
technical assistance and/or field service support,
at no charge to the customer
, to assist in the
correction of warranty related problems. Contact our Customer Service Department to coordinate
Warranty Technical or Field Service Support.
Warranty Parts Claims
Material claimed to be defective must be returned to our factory for evaluation. Defective materials will
be replaced, or your account will be credited if replacement materials have already been purchased.
Please contact our Customer Service Department at the address provided below if you have any
questions or problems.
Warranty Service Support
Depending upon the circumstances and availability of technical service personnel, we may provide
technical assistance and/or field service support, at no charge to the customer, to assist in the
correction of warranty related problems. Contact our Customer Service Department at the address
provided above to coordinate Warranty Service Support.
