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1. Check if sensor is being “tricked” by 

reflected light. If lights shine or reflect 
into the photocell, (located behind the 
lens), the unit will go on briefly and turn 
off thinking it is daytime.

Problem: 

Lights reflect into photocell or 

lights shine directly into photocell.

Solution: 

Adjust Photocell Control 

slightly clockwise, toward the sun 
symbol. This allows the sensor to 
function in brighter ambient light 
conditions. Alternatively, move the 
lights or mask the lens in the direction 
of the lights or reflections. If the 
problem persists, it may be necessary to 
increase the lenth of the sun shield over 
the sensor using weatherproof tabe or 
some other material.

Technical Tips:
Lights Do Not Turn On

Lights Turn Off
Too Quickly

1. Check that lamps and fixtures work. 

Compare wiring to the Wiring Diagram 
in this manual. Check that the power 
is on.

2. If installing during daylight, remember 

that the sensor will provide a 3 minute 
Test Period after power is turned on. 
After 3 minutes, the sensor will switch 
to Automatic Mode and will not work 
during daylight if the Photocell Control 
is turned to or near the night only 
position (fully counter clockwise to the 
moon symbol). 

If you require another 3 minute Test 
Period, turn the power off for at least 10 
seconds and back on again.

If you require the sensor to operate 
both in low level light and at night, turn 
the Photocell Control knob clockwise to 
the sun symbol.

3. Check that lights from other sources, 

such as adjacent porch lights, garden 
lights, streetlights or lights from inside 
the house are not in the sensor’s view. 
See #1 under “Lights Turn Off Too 
Quickly”.

4. Was sensor wired hot? If so, circuitry may 

have been damaged.

5. If sensor is painted, make sure there is no 

paint on the lens and that the lens paint 
mask is removed.

5.Make sure lights are not visible from or 

reflecting back into sensor. Check for 
white or reflective surfaces close to the 
sensor.

Solution: 

Aim sensor away from lights 

and reflective objects or mask the lens 
in the direction of the light or reflection.

6. Heavy rain, snow or high winds may 

activate the sensor occasionally.

Solution:

 Reduce sensitivity control set-

tings, mount in a more protected area 
and/or mask the lens if this is a constant 
problem.

7. Make sure sensor is not aimed within 30’ 

of a road or sidewalk. Passing cars will 
activate sensor. 

Solution: 

Mask the top of the lens to 

reduce Detection Pattern Length.

8. Self ballasted PL lamps may cause 

cycling (on-off ).

9. Check solutions 1, 2, 3, 5 & 6 under 

“Lights Do Not Turn Off” (Pg. 10).

1.  Make sure the sensor is installed on its 

own dedicated circuit free of motor 
loads such as HVAC equipment, kitchen 
appliances or garage door openers.

2.  It is not recommended to wire sensors 

in parallel. More than one sensor 
wired together makes them difficult 
to troubleshoot. Disconnect multiple 
sensors and test separately.

3.  Keep all people completely out of the 

detection pattern to make sure the 
sensor is not detecting them.

4.  Make sure sensor is located below and 

as far as possible from its lights. Heat 
from the lights may trigger the sensor.

Solution:

 Move sensor below and away 

from the lights.

Technical Tips:
Lights Turn On and Off Incorrectly

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Summary of Contents for SmartBox

Page 1: ...Installation Manual SmartBox Outdoor Motion Sensor It s easy to add motion detection to outdoor lights ...

Page 2: ...s Hard lens resists casual vandalism Case Construction Precision molded Lexan Color Matched Lens Dark lens with black units White lens with white units Surge Protection Withstands up to 3000 Volts Manual Override Double flip wall switch logic prevents activation by short power outages Resets to auto at dawn No extra wiring needed LED Detection Indicator Glows red day and night for on guard deterre...

Page 3: ...6 high for optimum range and direction Less Sensitive More Sensitive Assembly and Wiring 1 SmartBox requires a vertically mounted single gang full size outlet box 2 Position gasket on back of switch plate 3 Bring power leads and sensor leads into box 4 Attached ground wire s to outlet box grounding screw 5 Strip 1 2 of insulation from all leads Connect as shown in Wiring Diagram 6 Twist on wire nu...

Page 4: ...ity and Photocell adjusted TimeControl Sets the time that lights will remain on after the Detection Zone is vacated from approximately 5 seconds to 15 minutes Use the adjustment tool provided to turn clockwise to increase the time Factory Setting 5 8 minutes Photocell Control For night only operation use the tool provided or a small screwdriver to turn the Photocell Control all the way counter clo...

Page 5: ...ll be necessary Picking A Location Detection Pattern The sensor has a Double Look Down Lens with one Look Out zone and two Look Down zones for excellent detection both at long and close range Detection extends out a maximum of 40 feet and is 180º wide To reduce the Detection Pattern length adjust the tilt set screw underneath the sensor using the hex wrench provided To reduce Detection Pattern wid...

Page 6: ...om lights 1 Make sure sensor is not aimed at something that would move or change temperature such as waving branches water air conditioners windows or heating vents even on neighboring property You can test for infrared sources in the area by placing a box or bag over the sensor Put sensor into Test Mode After the initial 30 seconds of the lights being on lights should stay off Wave your hand insi...

Page 7: ...en lights streetlights or lights from inside the house are not in the sensor s view See 1 under Lights Turn Off Too Quickly 4 Was sensor wired hot If so circuitry may have been damaged 5 If sensor is painted make sure there is no paint on the lens and that the lens paint mask is removed 5 Make sure lights are not visible from or reflecting back into sensor Check for white or reflective surfaces cl...

Page 8: ...ct was purchased by the contractor or end user from an authorized RAB distributor who purchased the product directly from RAB and from no other source b if the product has been installed the entire installation was performed by a licensed electrician or under the supervision of a licensed electrician and the product was in its original unopened and new condition at the time of installation RAB LIG...

Page 9: ... Answers rablighting com Visit our website for product info Tech Help Line 888 722 1000 e mail sales rablighting com Free Lighting Layouts Answered online or by request 2019 RAB LIGHTING Inc Northvale New Jersey 07647 USA ...

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