R.V.R. Elettronica TEX20-NV, Technical Manual

Page: 6 / 110

TEX20-NV Technical and Maintenance Manual
R.V.R. Elettronica S.r.l. (Bo) Pag. 6
The warranty for a period of 12 months is referred to any R.V.R.
product, while for products as Transistors, Mos-Fet and Tubes of the
final stages is applied the manufacture's warranty of these devices.
To claim your rights under this warranty:
a. Contact the dealer or distributor where you purchased the unit.
Describe the problem and ask if he has an easy solution. Dealers
and Distributors are supplied with all the information about p r o b -
lems that may occur and usually they can repair the unit quicker
than what the manufacturer could do. Very often installing errors
are discovered by dealers.
b. If your dealer cannot help you, contact R.V.R. in Bologna and explain
the problem. If it is decided to return the unit to the factory,
R.V.R. will mail you a regular authorization with all the necessary
instructions to send back the goods.
c. When you receive the authorization, you can return the unit. Pack
it carefully for the shipment, preferably using the original packing
and seal the package perfectly. The customer always assumes the
risks of loss (i.e., R.V.R. is never responsible for damage or loss),
until the package reaches R.V.R. premises. For this reason, we s u g -
gest you to insure the goods for the whole value. Shipment must be
effected C.I.F. (PREPAID) to the address specified by R.V.R.’s s e r -
vice manager on the authorization.
DO NOT RETURN UNITS WITHOUT OUR AUTHORIZATION AS THEY WILL BE
REFUSED.
Be sure to enclose a written technical report where mention all the problems
found and a copy of your original invoice establishing the starting date of
the warranty.
Replacement and warranty parts may be order from the following address. Be
sure to include the equipment model and serial number as well as part
description and part number.
R.V.R. Elettronica S.r.l. -
Broadcasting Equipment -
Via del Fonditore, 2/2c
40138 Bologna - Italy
Tel39-51-6010506
Fax +39-51-6011104
R.V.R. reserves the right to modify the design and specifications of the
equipment in this manual without previous notice.