Quintum Tenor AS, Product Manual

Page: 70 / 125

5-5 P/N 480-0059-00-10
Chapter 5: Advanced Topic: Diagnostics/Maintenance
Critical RADIUS Server Not Responding Appears when none of the configured RADIUS
servers respond.
This alarm is cleared when any of the RADIUS
servers responds or the RADIUS server is disabled
via CLI.
Major Major Software Error A software error has occurred that affects system
signaling, interfaces, or other major operation.
Major File Missing in the File Server This alarm will be reported to the system when a
particular voice prompt file is not found in the IVR
Prompt Server.
This alarm applies only to the system with enabled
IVR functionality.
Major Switch to other RADIUS server Appears when the current RADIUS server stops
responding after three consecutive calls end in tim-
eouts and another RADIUS server is configured,
the Tenor will then switch to the next RADIUS
server.
Major Border Element connection lost. Indicates that the Gatekeeper lost connection with
the Border Element. This is cleared if the connec-
tion is re-established.
Minor Call Event(s) Lost A call has failed.
Minor Missing or Incorrect Profile The configuration profile has caused a problem.
Minor Minor Software Error A software error has occurred but will not affect
the operation of the complete system.
Minor Remote end did not back off in a
glare situation An incoming and outgoing call went through at the
same time, and the remote end call did not back off.
Minor Unit resource constrained A shared resource in the unit loads the system.
Minor Hardware component failed A hardware component has failed. Check all com-
ponents, hardware connections, etc.
Severity
(appears as
part of severity
field)
Alarm Description
(text appears in desc field)
Definition