Quintum Tenor AS, Product Manual

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P/N 480-0059-00-10 5-4
Chapter 5: Advanced Topic: Diagnostics/Mainte-
Valid Alarms
The following is a list of all alarm descriptions (text that appears in the Alarm Description field) for
all possible alarms the system can generate. In the generated alarm list, the alarm description
appears as part of the Description field.
Table 5-2 List of Valid Alarms
Severity
(appears as
part of severity
field)
Alarm Description
(text appears in desc field)
Definition
Critical Remote Alarm indication (Yellow
Alarm) Tenor AS is receiving a yellow alarm signal from
the network.
Critical Loss of signal A loss of signal (32 consecutive zeros) at least once
during a one second period.
Critical Ethernet Disconnected Ethernet cable has been disconnected from the unit,
or Ethernet connectivity has been lost. No new
VoIP calls will be made and existing PSTN calls
will be switched to the PSTN.
Critical Call Handler not registered with
Gatekeeper The Call Handler process cannot be registered with
the Gatekeeper.
Critical Critical Software Error A software error has occurred that affects the oper-
ability of the complete system.
Critical Tenor AS Chassis reset The chassis has reset.
Critical Configuration Data Missing Configuration via CLI is missing. Check the con-
figuration data and add the necessary information.
Critical IVR Configuration Missing Appears if an attempt to make an IVR call has been
made when a valid IP address is not configured.
Occurs if an IVR call has been passed through
accidently, without a real intention to use IVR for
subsequent calls, while both of the servers were
disabled. In order to clear the alarm, a user will
have to change one of the IP addresses to some
value, and then disable it again.
Critical RADIUS Configuration Missing Appears when a RADIUS request is made and one
or more required configuration parameters are
missing.
This alarm is cleared when the required RADIUS
parameters are configured via CLI.