19
that is found and date the images when possible. Report shipping damage claims within 3
business days of delivery to QuietKat, Inc. at 970-328-2399 x25 or
RETURN POLICIES
QuietKat will accept the return or cancellation of an order under the following conditions:
Items that are purchased and cancelled before shipping are subject to a 15%
processing fee.
Items that are shipped may be returned within 30 days if there are fewer than 10
miles on the odometer. Those returns are subject to a 15% restocking fee on the
purchase price, as well as return shipping fees. A 1% fee is added for every mile
over 10 miles. The original shipping charges are non-refundable.
Under the “QuietKat Test Ride & Guarantee Program,” a customer pays an additional
non-refundable fee ($150 for bikes and $225 for all-terrain trikes) to test-ride the
vehicle for up to 30 days and for fewer than 10 miles. Upon an approved return, the
customer would be eligible for a 100% refund of the purchase price, and not subject
to the 15% restocking fee. However, a 1% fee would be added for every mile over
10 miles of testing. QuietKat would arrange for and cover the return shipping fees.
The original shipping costs paid by the customer would not be refunded.
QuietKat will not accept the returns of products after 30 days.
In the event of a product return, QuietKat will not accept the return of promotional
items associated with that sale. The MSRP value of the promotional items will be
deducted from the refund.
Before a return is made, the customer must receive written approval of the return
and a Return Authorization Number from QuietKat, Inc. If a customer sends a
return without the written consent of the company, a refund will not be issued. The
customer who sends a unit back without consent will be responsible for shipping
costs back to them, or will sacrifice the item. Once a return is approved by QuietKat,
Inc., you may receive an exchange, company credit or a refund. Please address
your return to:
QuietKat, Inc.
c/o Returns: Authorization # _____
936 Chambers Court
Unit B2
Eagle, Colorado 81631
All purchases made through authorized QuietKat retailers are subject to the dealer’s
return and refund policies. QuietKat does not accept direct returns of products sold
Summary of Contents for FATKAT 2017
Page 4: ...4 PARTS DESCRIPTION...
