[email protected] • QuickProducts1.com
Troubleshooting:
If your Quick Products Jack no longer moves up or down, ask the following questions:
• Is the jack’s light still working?
• Does the jack motor make noise when the switch is pressed?
If “NO” is the answer to both questions, the issue is likely in the power delivery to the jack.
Checking power delivery:
• 12 volts are required for normal jack operation. Use a volt meter to check the voltage going to the jack.
Also check for:
o Blown fuses
o Cuts, breaks or frays in the “hot wire” (Positive wire from the power source)
o Corrosion on the wire connections and ground connection *
* Jack Grounding Notice:
The most common issue causing jacks to cease operation is a poor ground connection. Despite greasing the star washers
during installation, normal use may still cause corrosion that could interfere with proper grounding and prevent the jack
from working properly. Salt and/or wintery conditions may speed up the corrosion process. Clean away any corrosion
that may build up.
The best way to avoid a ground loss is by wiring the jack directly to the power source by routing the white wire directly
to the negative terminal. If a wiring extension is necessary, use no less than a 10-gauge wire. The coated wire and direct
connection will prevent corrosion from interfering with jack operation and proper grounding.
Installing a New Ground Wire
1. Remove the screws holding the plastic jack head cover.
2. Lift the jack head cover off the jack head, leaving all wires attached.
3. Locate the nut at the top of the extended end of the jack head just above the wire entry.
4. Remove the nut and attach a new 10-gauge wire to the stud. Reattach the nut.
5. Drill a hole through the top of the plastic casing close to the existing wire entry large enough for the new 10-gauge wire
to run through.
6. Place the new wire through the hole, down the side of the jack and to the negative terminal on the power source or a
trailer ground.
7. Replace the jack head cover.
If problems persist, check the power supply to ensure that it is in good working order.
