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7. Device Information and Support
Did you know that Qubino offers Z-Wave devices with 100% quality control guaranteed
throughout the production process? Every single unit is tested and examined before being
approved for sale – a truly unique pledge in the industry.
Why is this important?
Every device has a dedicated serial number and part number, which is assigned to the device
only after it goes through a strict testing procedure.
By scanning the QR code on the back of your Qubino, its device title, serial number, and part
number are automatically copied to your mobile phone. You can also use the code for direct
access to the device page for more information. If you still don’t find what you’re looking for,
click on the link to Qubino technical support team. They will be able to automatically read the
serial and part number from your device and quickly review the production log file containing
the production date as well as any relevant device parameters and information. This process
allows our team to immediately identify and address issues, giving you the best support
possible.
Based on customer and business partner feedback, we’re proud to boast Qubino’s support
team as the best and fastest on the market. If you don't find the answers to your questions in
this document, please contact our support team by scanning the QR code on your device or
through our website:
http://qubino.com/support/#email
. We will try to help you as soon as
possible.
