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Troubleshooting

1. Are you sure you have installed the drivers?

Make sure you install them on every “profile” that you have set up.
If you install a “Service Pack”, be sure to install the drivers again
(Windows Service Packs might replace some of our drivers.)’

2. Try moving the Card Drive to a different PCI slot (some slots share

IRQs with unfriendly on-board peripherals).  Try all combinations.

Also test the PCI slot with another PCI board like a network adapter… there are
some motherboard/Windows combinations that do not work very well !

3. In Win9x, when you insert a card it can take Windows 30-60s to 

configure it !  Be Patient.

4. If in Win9x your card is not recognized (just a dash is shown by the 

Slot in the PC-Card Properties screen), try turning off “Automatic
selection” in the “Global Settings” tab, and put a Start address of 
“d0000”, and an End address of “df000”, then re-start the PC.

5.

 

If when you plug in your card, Windows prompts that it needs to 
restart, you have probably run out of free IRQs.  Try disabling or 
removing unused devices.  Also Check the BIOS to make sure that all
known available IRQs are set to Plug-n-Play in the BIOS (i.e. not set to
“Reserved for use by ISA board”).

6.

 

If all else fails, note the following BEFORE calling for support:  
Windows  version,  motherboard type   (chipset  &  processor), resources
used by the Card Drive & PC-Card.

Quatech  PCD2-F / PCI - E User's Manual

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Summary of Contents for PCD-B/PCI-E

Page 1: ...User s Manual QUATECH INC TEL 330 655 9000 5675 Hudson Industrial Parkway FAX 330 655 9010 Hudson Ohio 44236 http www quatech com ...

Page 2: ...n accordance with the procedures outlined in this document during the warranty period Any damage that results from improper installation operation or general misuse voids all warranty rights Please complete the following information and retain for your records Have this information available when requesting warranty service DATE OF PURCHASE MODEL NUMBER PCD2 F PCI E or PCD B PCI E PRODUCT DESCRIPT...

Page 3: ...n made to ensure its accuracy and completeness In no event will Quatech Inc be liable for damages of any kind incidental or consequential in regard to or arising out of the performance or form of the materials presented in this document or any software programs that might accompany this document Quatech Inc encourages feedback about this document Please send any written comments to the Technical S...

Page 4: ...ion of Council Directive 89 336 EEC Standards to which Conformity is Declared EN50081 1 EN55022 EN60555 2 EN60555 3 EN50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Type of Equipment Information Technology Equipment Equipment Class Commercial Residential Light Industrial Product Name PCD2 F PCI E or PCD B PCI E Model Number PCD2 F PCI E or PCD B PCI E ...

Page 5: ...Table of Contents 2 2 Troubleshooting 1 1 1 Win 9x WinNT4 Win 2000 Win XP 1 1 PCI Card Drive Installation ...

Page 6: ...ished shut down the PC 3 Power off the PC remover the lid and plug the Card Drive into a Free PCI Slot For the PCD2 F PCI E mount the socket assembly into a 3 5 drive bay 4 Power up the PC Wait for it to boot 5 As Windows starts you will see the New Hardware Found and Building driver database messages not NT4 6 Follow any instructions exactly as prompted 7 You might need another reboot to get Wind...

Page 7: ...ows 30 60s to configure it Be Patient 4 If in Win9x your card is not recognized just a dash is shown by the Slot in the PC Card Properties screen try turning off Automatic selection in the Global Settings tab and put a Start address of d0000 and an End address of df000 then re start the PC 5 If when you plug in your card Windows prompts that it needs to restart you have probably run out of free IR...

Page 8: ...PCD2 F PCI E PCD2 B PCI E User s Manual Revision 1 11 July 2004 P N 940 0181 111 Quatech PCD2 F B PCI EUser s Manual 3 ...

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