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VIII. TROUBLESHOOTING
Listed here are some common problems and frequent causes of
those problems. Suggestions for corrective action are given. If the
information here does not provide a solution, contact Quatech Customer
Service for technical support.
Any unauthorized repairs or modifications will void the
QS/ES-100M's warranty.
Computer will not boot up.
1. Is the QS/ES-100M properly inserted? Remove the card and try
again. Perhaps try a different expansion slot.
2. Is the base address correctly set? Check for address conflicts with
other devices in the system. Remember that the QS-100M requires
32 bytes of I/O space and the ES-100M requires 64 bytes of I/O
space. Set a different address if necessary.
3. The QS/ES-100M may be defective. Contact Quatech Customer
Service for instructions.
Cannot communicate with other equipment.
1. Are the cable connections correct? Are the cables securely
attached?
2. Are the base address and interrupt level (IRQ) correctly set? Check
for address and IRQ conflicts with other devices in the system.
Change the settings if necessary.
3. If you are trying to communicate with a DTE, a null-modem cable
may be required.
4. If possible, use a loopback connector to test the port. This
connector needs to connect the following sets of signals on a D-25
connector:
TxD and RxD (pins 2 and 3)
RTS and CTS (pins 4 and 5)
DCD, DTR, DSR, and RI (pins 8, 20, 6 and 22)
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Quatech QS-100M/ES-100M User's Manual