Warranty Information
Quatech Inc. warrants the PCD-U to be free of defects for one (1)
year
from the date of purchase. Quatech Inc. will repair or replace any
system component that fails to perform under normal operating conditions
in accordance with the procedures outlined in this document, provided the
failure occurs during the one year warranty period. Any damage resulting
from improper installation, operation or general misuse voids all warranty
rights. No representation is made regarding the suitability of this product
for any particular purpose.
Please complete the following information and retain for your records.
Date of Purchase:
Model Number:
PCD-U
Product:
Flash Card Reader/Writer__
Serial Number:
All products returned to Quatech for either warranty or non-
warranty repair MUST be assigned a Returned Material Authorization (RMA)
number prior to shipment. This RMA number must be clearly marked on the
exterior of the product’s return packaging and in any correspondence to
ensure proper routing and prompt attention. To obtain an RMA number,
contact the Quatech Technical Support Department at 1-800-553-1170 or
(330) 434-3154. In order to prevent damage to returned merchandise during
shipment, please package electronic components in anti-static/shock proof
materials.
For warranty repair/returns, please have the following information available
when contacting the Technical Support department:
1. Model number and serial number of the product under warranty,
2. Repair instructions and/or specific description of the problem.
For non-warranty repairs or upgrades, contact the Technical Support
department for current repair charges and please have the following
information available:
1. Purchase order number to cover the cost of the service,
2. Model number and serial number of the product,
3. Repair or upgrade instructions relative to the product.
