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SANtricity Storage Manager 11.25 Express Guide for VMware and Fibre Channel
SANtricity Storage Manager 11.25 Express Guide for Windows and Fibre Channel
SANtricity Storage Manager 11.25 Express Guide for Linux and InfiniBand
SANtricity Storage Manager 11.25 Express Guide for Linux and SAS
SANtricity Storage Manager 11.25 Express Guide for VMware and SAS
SANtricity Storage Manager 11.25 Express Guide for Windows and SAS
SANtricity Storage Manager 11.25 Express Guide for Linux and iSCSI
SANtricity Storage Manager 11.25 Express Guide for VMware and iSCSI
SANtricity Storage Manager 11.25 Express Guide for Windows and iSCSI
Sending an upgrade notification to NetApp
Whenever you upgrade the HICs or controller canisters in your E5600 storage array or EF560 flash array, you must notify
NetApp technical support. The upgrade notification alerts NetApp that you have changed the configuration and helps to ensure
that you receive correct replacement parts if you need them later.
Before you begin
•
You have obtained the chassis serial number for the controller-drive tray or the flash array.
•
If you upgraded only the HICs, you have obtained the new FRU part number from the controller FRU labels on the HIC
faceplates.
Steps
1. Go to the Give Us Feedback page on the NetApp Support Site.
NetApp Support: Give Us Feedback
2. Log in to the site.
The Give Us Feedback page is displayed.
Note:
If the Give Us Feedback page is not displayed automatically, select Contact Us > Report an Issue from the top
menu bar.
3. Enter your name and email address.
4. From the Category 1 drop-down list, select Product Registration.
5. Depending on the type of hardware upgrade, perform one of the following steps:
•
If you replaced the controller canisters, copy and paste the following text into the Comments text box. Replace <serial
number> with the chassis serial number.
Create an alert against Serial Number: <serial number>. The alert name should be "E-
Series Upgrade." The alert text should read as follows: "Attention: The controllers in
this system have been upgraded from the original configuration. Verify the controller
configuration before ordering replacement controllers and notify dispatch that the
system has been upgraded."
•
If you replaced only the HICs, copy and paste the following text into the Comments text box. Replace <serial number>
with the chassis serial number. Replace <FRU part number> with the number you copied from the controller FRU label
on the new HIC faceplates.
Create an alert against Serial Number: <serial number>. The alert name should be "E-
Series Upgrade." The alert text should read as follows: "Attention: The HICs in this
system have been upgraded from the original configuration. The new controller FRU
Sending an upgrade notification to NetApp
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