Quantum Scalar 50, User Manual

Page: 190 / 290

Chapter 5 Troubleshooting
Common Problems and Solutions
Quantum Scalar 50 User’s Guide 166
OCP Problems
5
Table 32 describes corrective actions for OCP problems.
Table 32 OCP Problems
Robotics (Hand)
Problems
5
Table 33 describes corrective actions for robotics or hand problems.
Problem Corrective Action
The OCP is blank. • Physically remove the AC power by removing
all power cords from the power supply(s) and
reconnect them.
• Confirm that power is on and if the OCP is still
blank, contact an authorized Quantum field
service engineer (see “Contacts” on page xx).
The OCP does not
respond to
buttons.
• Verify that the buttons are not stuck
underneath the front bezel.
• Physically remove the AC power by removing
all power cords from the power supply(s) and
reconnect them. Power the library on and if the
OCP still does not respond to buttons, contact
an authorized Quantum field service engineer
(see “Contacts” on page xx).
An error number
or event is
displayed.
Write down the error number and contact an
authorized Quantum field service engineer (see
“Contacts” on page xx).