Quantum LTO-9 HH SAS, User Manual

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Appendix A: Error Codes and Messages
90 Quantum LTO-9 HH SAS User’s Guide
6 Tape drive or media error. The tape drive determined that an error occurred, but it cannot
isolate the error to faulty hardware or to the tape cartridge. Ensure the tape cartridge is the
correct media type:
• Ultrium 1, 2, 3, 4, 5 and 6 cartridges are not supported in the Ultrium 8 tape drive.
• Drive will not accept an expired Cleaning Cartridge.
• Drive will not accept a WORM cartridge when running diagnostic tests in Maintenance
Mode.
• Drive will not write over existing datasets on a WORM cartridge. Ensure you are
appending datasets on WORM media rather than attempting to write over existing
datasets.
If the tape cartridge is the correct media type, perform the following action:
6 For Problems with Writing Data:
If the problem occurred while the tape drive was writing data to the tape, retry the
operation with a different cartridge:
• If the operation succeeds, the original cartridge was defective. Copy data from the
defective cartridge and discard it.
• If the operation fails and another tape drive is available, insert the cartridge into the other
unit and retry the operation.
• If the operation fails, discard the defective cartridge.
• If the operation succeeds, insert a scratch data cartridge into the first unit and run
Function Code 1: Run Drive Diagnostics on page 49.
• If the diagnostics fail, replace the tape drive.
• If the diagnostics succeed, the error was temporary.
• If the operation fails and another tape drive is not available, insert a scratch data cartridge
into the unit and run Function Code 1: Run Drive Diagnostics on page 49.
• If the diagnostics fail, replace the tape drive.
• If the diagnostics succeed, discard the cartridge.
If the problem occurs with multiple tape cartridges, run Function Code 1: Run Drive
Diagnostics on page 49:
• If the diagnostics fail, replace the tape drive.
• If the diagnostics succeed, run
Function Code H: Test Head on page 60.
• – If the diagnostic fails, replace the tape drive.
• – If the diagnostic succeeds, replace the cartridges that caused the problem.
The error code clears when you remove the tape cartridge or place the tape drive in
maintenance mode.
Error
Code Cause and Action