8
Service
DXi6700, DXi6701, and DXi6702 Site Planning Guide
Email Home
The Email Home capability can be configured to automatically send XML-based reports
to e-mail recipients.
The report represents a snapshot of the system information at the time the report is
generated. Quantum recommends generating and saving a report before performing a
software upgrade or reconfiguring the system.
StorageCare™ Guardian
StorageCare Guardian is a remote monitoring and diagnostic solution that enables
Quantum to proactively monitor the health of Quantum systems over the Internet and
use intelligent diagnostics data to remotely service the equipment if issues arise.
StorageCare Guardian delivers more reliable backups and faster resolution time for
customers at no additional cost for supported products under warranty or service
contract.
More Reliable Backups
Leveraging the intelligence inside Quantum’s storage systems, StorageCare Guardian
proactively monitors the health of the units, uses diagnostics data to predict possible
failures, and determines whether or not the problem involves a Quantum product or
other critical components in the environment.
Faster Resolution Time
When issues occur, StorageCare Guardian provides better diagnostics data that will
enable Quantum to identify the root cause for rapid problem resolution.
StorageCare Guardian can be downloaded from:
http://www.quantum.com/ServiceandSupport/Services/GuardianInformation/Index.aspx
DXi Advanced
Reporting
DXi Advanced Reporting, which is included on all DXi appliances, sets new standards for
onboard intelligence by giving users a detailed view of internal appliance operations and
provides them with years of backup and replication data for extended trend analysis.
DXi Advanced Reporting reduces administration time, improves operations, streamlines
performance tuning, and helps users maximize the value of their DXi appliances. For
systems with a larger scope, Quantum Vision™ management software provides
industry-unique capabilities, giving IT departments global management of all their
Quantum disk and tape systems from a single console. Vision’s centralized reporting
and flexible trend analysis tools help users optimize system value by giving them
automated, flexible access to the information they need to make proactive decisions
concerning on-going system administration, dynamic capacity planning, and system-
wide troubleshooting.
