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Annex
Page 14
Description
4.2 Technical support form
If you have internet access please enter the following URL in your browser:
http://www.quancom.de/quancom/qshop.nsf/techniksupport?OpenForm&eng
else
photocopy this form and use the copy of this form as a reference for your current
configuration. Complete this form before contacting QUANCOM Informationssysteme
GmbH for technical support and our applications engineers may answer your
questions more efficiently. If you are using any other QUANCOM hardware or
software products please add them to this configuration form. Include additional
pages if necessary.
Name:
_________________________________
_________________________________
Company:
_________________________________
_________________________________
Address:
_________________________________
Phone:
_________________________________
Fax:
_________________________________
Computer brand / Processor:
_________________________________
Operating system:
_________________________________
Display adapter:
_________________________________
Mouse:
_________________________________
QUANCOM board
_________________________________
Other adapters installed:
_________________________________
Hard disk (capacity, free):
_________________________________
The problem is:
_________________________________
List any error messages:
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
The following steps cause the problem to recur:
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________