
19
Customer Helpline
0845 077 8888
Troubleshooting
General Troubleshooting
The following table provides solutions to common problems encountered with the mower.
Fault
Possible Cause
Solution
Mower does not start
No power at mains socket
Check the fuse, switch,
socket, cable, wire and have
any repairs carried out by a
qualified electrician
Defective on/off switch
Repair by a qualified technician
required
Worn carbon brushes
Defective motor
Poor floatation
Impeller is blocked by grass
Disconnect from mains
and clean the deck and the
impeller.
Poor collection
Cut height too low
Raise the cutting height
Grassbox fitted uncorrectly
Fit the grassbox correctly
Mowing in side to side
movements
The mower collects at the
rear as users walk forward in
straight lines.
Excessive vibration
Blade damaged
Replace blade
Blade fitted incorrectly
Fit the blade correctly