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Warranty Guide
Owner must activate warranty! Via Phone or Website
OEM Level Auto Quad/Central System: 1 year parts & labor
(purchased by Tiffin, Coachmen, etc.)
Platinum Central Pump System: 1 year parts and labor.
Automatic Leveling System: Lifetime Cylinders, 2 years parts, 1 year labor.
Manual Leveling Quad Pump System: Lifetime Cylinders, 2 years parts, 1 year labor.
Should the product be defective due to workmanship and/or material flaws, we will repair/replace the defective
material. Core charges may be applied and refunded on certain components.
Quadra is NOT responsible for:
Freight on warranty parts.
Replacing footpads, bolts, loose or bent brackets or fluids lost as a result of failure to maintain the
system, Ex. loose/missing footpads, loose mounting brackets/hardware from not re-torqueing after
initial use, etc.
Damages caused by abuse, misuse, negligence, misapplication, error of operation, accidental
or purposeful damage or faulty installation. Including but limited to hoses, fittings & wiring
components. Example, bent limit switch pins from hitting ground while driving, missing SnapPads,
operating system with rear tires off the ground, modification to system, etc.
Liability for loss to the vehicle, or apparatus or property, loss of time, manufacturing costs, labor,
material, loss of profits, consequential damages (direct or indirect).
For transportation to and from a service center, onsite service calls to or from the customer, damage
from road hazard, loss of salaries, commissions, lodging, towing charges, bus fares, car rentals, fuel
expense, telephone charges, inconvenience compensation while repairing or replacing a defective
part or material.
This warranty voids all previous issues. Effective date: 2/12/18
OWNERSHIP MUST BE REGISTERED WITHIN 30 DAYS FROM THE DATE OF PURCHASE TO
ACTIVATE WARRANTY. Do it online at BIGFOOTLEVELER.com!
Prior to any work being done an authorization number must be obtained by calling
269-483-9633 for Warranty Parts or Service Labor. For full warranty transcript just contact us!
Service labor based on a flat rate schedule determined by Quadra for authorized work performed will
be reimbursed. This will eliminate much diagnostic time and avoid refusal of unauthorized claims. Many
problems may be resolved by contacting a Quadra service representative.
Provide the system serial number here .
Emergency Service
For afterhours emergency service please call our normal office number
269-483-9633
and follow the instructions.
