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EPA CERTIFIED WOODBURNING 

FIREPLACE

Model(s):

Pioneer-III-ABK

Pioneer-III-RBK

NOTICE: 

DO NOT

 discard this manual!

Pour demander un exemplaire en 

français de ce Manuel 

du propriétaire, visitez www.quadra-

fire.com/translations.

Owner’s Manual

Care and Operation

INSTALLER:  Leave this manual with party responsible for use and operation.

OWNER:  Retain this manual for future reference.

• 

DO NOT

 store or use gasoline or other flam

-

mable vapors and liquids in the vicinity of this 

or any other appliance.

•  DO NOT

 overfire. Overfiring will void your 

warranty.

•  Comply with all minimum clearances to com-

bustibles as specified. Failure to comply may 

cause house fire.

   WARNING: If the information in these 

instructions is not followed exactly, a fire 

or explosion may result causing property 

damage, personal injury, or death.

WARNING

HOT SURFACES

Glass and other surfaces are hot during 

operation AND cool down.

Hot glass will cause burns.

• 

DO NOT

 touch glass until it is cooled

•  NEVER allow children to touch glass

•  Keep children away

•  CAREFULLY  SUPERVISE  children  in  same  room  as 

fireplace.

•  Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other flammable 

materials.

•  Keep  clothing,  furniture,  draperies  and  other  flammable 

materials away.

Fire Risk.

WARNING

For use with solid wood fuel only.

Other fuels may overfire and generate poisonous 

gases (i.e. carbon monoxide).

Installation and service of this appliance should be performed by 

qualified personnel. Hearth & Home Technologies recomends HHT 

Factory Trained or NFI certified professionals.

1

Quadra-Fire • Pioneer III Owner’s Manual • 4182-900 • Rev D • 08/19

Summary of Contents for PIONEER-III-ABK

Page 1: ...owed exactly a fire or explosion may result causing property damage personal injury or death WARNING HOT SURFACES Glass and other surfaces are hot during operation AND cool down Hot glass will cause burns DO NOT touch glass until it is cooled NEVER allow children to touch glass Keep children away CAREFULLY SUPERVISE children in same room as fireplace Alert children and adults to hazards of high te...

Page 2: ...an Replacement 31 5 Troubleshooting A FAQs 33 B Troubleshooting Table 35 6 Reference Materials A Service Parts 38 B Contact Information 43 1 Welcome A Congratulations 3 B LIMITED LIFETIME WARRANTY 4 2 Product Specific Information A Fireplace Certification 6 B BTU Efficiency Specifications 6 C Mobile Home Approved 6 D Glass Specifications 6 3 Important Safety and Operating Information A Fireplace S...

Page 3: ...GEMENT DES MATEIAUX COMBUSTIBLES FIREBOX FOYER MM MIN IN MIN WARNING TO AVOID THE RISK OF DAMAGING FIREPLACE MATERIALS AND INCREASING THE RISK OF SPREADING A FIRE DO NOT USE THE FIREPLACE TO COOK OR WARM FOOD ATTENTION POUR ÉVITER LE RISQUE DE MATÉRIAUX ENDOMMAGER FOYER ET AUGMENTER LE RISQUE DE DIFFUSER UN INCENDIE NE PAS UTILISER LA FOYER À CHAUD DES ALIMENTS OU COOK IF INSTALLATION OR OPERATING...

Page 4: ...tion warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation or occupancy date The warranty period for parts and labor for covered c...

Page 5: ...es as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes...

Page 6: ...er Quadra Fire is a registered trademark of Hearth Home Technologies WARNING Fire Risk Hearth Home Technologies disclaims any responsibility for and the warranty will be voided by the following actions B BTU Efficiency Specifications D Glass Specifications This fireplace is equipped with 5mm ceramic glass Replace glass only with 5mm ceramic glass Please con tact your dealer for replacement glass T...

Page 7: ... the hearth extension Room furnishings such as drapes curtains chairs or other combustibles must be at least 4 ft 1219 mm from the open front of the fireplace Combustible materials are materials made of or sur faced with any of the following materials Wood Compressed paper Plant fibers Plastic Plywood OSB Drywall Any material that can ignite and burn flame proofed or not plastered or un plastered ...

Page 8: ...load with wood burn trash or large amounts of scrap lumber permit too much air to the fire leaving the door open Symptoms of over firing may include one or more of the following air supply to the fire If you suspect a chimney fire call the fire department and evacuate your house Contact your local chimney professional and have your fireplace and chimney inspected for any damage Do not use your fir...

Page 9: ...y CAREFULLY SUPERVISE children in same room as fireplace Alert children and adults to hazards of high temperatures High temperatures may ignite clothing or other flammable materials Keep clothing furniture draperies and other flammable materials away HOT SURFACES Glass and other surfaces are hot during operation AND cool down Figure 3 3 General Operating Parts Bottom access cover outside air contr...

Page 10: ...nd the air control will stay open After 2 hours of no heat rise in the appliance then the light will go out and the air control closes to the zero position If a fire is started or the appliance is reloaded the light will stay on through the warm up cycle If the thermo stat is calling for heat then the light stays green for as long as the appliance is burning on high No Light The appliance will pro...

Page 11: ...lation The thermostat wire will be installed on the opposite side of where the electric comes in at See Figure 3 6 Fan Air Cover Plate Outside Air Cover Plate Fan Air Outside Air Outer cover plate for thermostat wire Figure 3 6 Remove the outer thermostat wire cover plate and insert the end of the wire with the spade ends on it through the hole in the cover plate See Figure 3 6 Continue inserting ...

Page 12: ...rogram items from one day to the next Also used to access the menu setup NEXT BUTTON This is used when setting items such as software options and temperature programs when they are flashing on the screen Pressing the NEXT button will cycle through which item is flashing 6 There are two AA ALKALINE ONLY batteries already installed into the thermostat to activate remove black plastic tab that is loc...

Page 13: ...er the room temperature varies from the desired set point temperature Use the UP DOWN buttons to change the number value between 1 and 9 Generally your system should cycle on about 3 to 6 times per hour A smaller dif ferential number makes the system cycle more fre quently so the room temperature is more precise and constant A larger differential number will make the system remains on for a longer...

Page 14: ... day Wednesday as the word COPY will appear on the screen for one second 4 Continue in this pressing COPY button to set desired days with original setting NOTE The word COPY will not appear on the display for Monday but will display each day afterwards for approximately one second and the day of the week will automatically advance forward to the next day Other Features TEMPERATURE CALIBRATION The ...

Page 15: ...ies it is recommended using only brand new AA size alkaline batteries Please verify the polarity markings shown in the battery compartment before adding batteries to the compartment When fin ished line up the front of the thermostat to the base and firmly press together to securely latch the front and back halves together properly Figure 3 15 Full battery icon Figure 3 16 Low battery icon HARDWARE...

Page 16: ...manually turning the knob counterclockwise to the off position See Figure 3 18 5 Glass Door This fireplace has been tested and is intended for use with the door as supplied with this fireplace WARNING Risk of Fire and Smoke Fireplace should be operated only with doors fully open or door fully closed If the door is left partly open gas and flame may be drawn out of the fireplace opening WARNING Fir...

Page 17: ...debris Railroad ties or pressure treated wood Manure or animal remains Salt water driftwood or other previously salt water saturated materials Unseasoned wood Paper products cardboard plywood or particleboard The prohibition against burning these materials does not prohibit the use of fire starters made from paper cardboard saw dust wax and similar substances for the purpose of starting a fire in ...

Page 18: ...d can be as much water as it is wood having a moisture content of around 50 Imag ine a wooden bucket that weighs about 8 pounds Fill it with a gallon of water put it in the firebox and try to burn it This sounds ridiculous but that is exactly what you are doing if you burn unseasoned wood Dead wood lying on the forest floor should be considered wet and requires full seasoning time Standing dead wo...

Page 19: ...ey shall be inspected at least annually be fore lighting or once every two months during heating season When creosote has accumulated it shall be removed to reduce the risk of a chimney fire 6 Dirty Glass A portion of the combustion air entering the firebox is deflected down over the inside of the door glass This air flow washes the glass helping to keep smoke from adhering to its surface When ope...

Page 20: ...oor push the SBT button and level the firebox Add 11 to 12 pounds of start up wood 1 3 inch diameter pieces of cord wood by stacking them in a crisscross pattern This will allow for proper air flow Leave door slightly open 1 2 inches see Figure 3 26 for 1 3 minutes or until a good flame is present Then close the door latching it lightly Then push the SBT button See Figure 3 27 After the flame gets...

Page 21: ...rn continuously on high Press the activation button to activate the system and load fuel Medium Burn When away during daytime hours and unattended set the thermostat to a temperature below what the room temperature will drop to for example 45 and then program the thermostat to turn back on to a higher desired temperature example 75 after 13 hours Time will vary depending on house size Load firepla...

Page 22: ... rate until the thermostat calls for heat the room temperature is less than the thermostat is set for F Heat Output Control The Pioneer III is designed to operate with a programma ble wall thermostat Set the desired room temperature on the thermostat and the appliance heat output will adjust as necessary to maintain the room temperature WARNING Risk of Fire This wood appliance has manufacturer set...

Page 23: ...volume as the speed is increased CONTACT YOU DEALER for additional information regarding operation and troubleshooting Visit www quadrafire com to find a dealer WARNING Fire Risk DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS SUCH AS GASOLINE NAPTHA OR ENGINE OIL Do NOT burn treated wood or wood with salt driftwood May generate carbon monoxide if burn material other than wood May result in illness or pos...

Page 24: ... Close and securely latch the door after the fire has started and after refueling to prevent Spillage of smoke flame and carbon monoxide Spillage of sparks coals and logs Over firing DO NOT leave the appliance unattended with the door open Refer to Owner s Manual or use and care video on how to program Starting a fire may not require an open door for draft 2 PUSH SMART BURN TECHNOLOGY SBT ACTIVATI...

Page 25: ...system at the fireplace connection and at the chimney top In the event of a chimney fire Hearth Home Technologies recommends replacement of the chimney and inspection of the adjacent structure to the provisions of NFPA Level III inspection criteria WARNING Risk of Asphyxiation and Fire Annual inspection by qualified technician recommended Check condition of door surrounds and fronts condition of g...

Page 26: ...eplace to cool completely Remove baffle and ceramic blanket from fireplace before cleaning chimney refer to Section 5 C 3 Baffle Removal and Installation Close the door tightly Remove the top of the termination cap as shown in Figure 4 1 to clean the cap and chimney The creosote or soot should be removed from the chimney with a brush specifically designed for the size of chimney in use Reinstall t...

Page 27: ...eplace if this condition is present Inspect glass gasket Confirm glass does not move around in glass frame WARNING Risk of Fire DO NOT remove ashes until the fire is out and the fireplace is cold Ashes should be placed in metal container with tight fitting lid The closed container of ashes should be placed on a noncombustible floor or on the ground well away from all combustible materials pending ...

Page 28: ... spacing washers on the door as shown in Figure 4 2 Reinstall the cam and tighten locknut OR Replace the gasket material Wear or damage to the gasket material can cause air leakage into the firebox resulting in overfiring and loss of efficiency A replacement gasket is available from your dealer Door Handle Washer Latch Cam Key Fiber Handle Spacing Washers Latch Cam Lock Nut Glass w Gasket Glass Re...

Page 29: ...tall rear bricks on the top of the bottom bricks Slide top of bricks under clip on back of firebox wall and push bottom of brick back Install side bricks Slide top of brick under clips on side of firebox and push the bottom of the brick until it is flush with the side of the unit Figure 4 4 Fire Brick Configurations Brick Size Qty in Set 1 Brick Wrap 9 2 Firebrick 13 25 x 3 50 x 1 25 4 3 Firebrick...

Page 30: ...n bolts then pull the cover plate with the Thermocouple guard attached to it down and off of the thermocouple See Figure 4 6 Guard Cover Plate Remove 2 Allen Bolts Figure 4 6 Cover Plate with Thermocouple Guard Using a long 3 8 nut driver remove the 2 bolts in through the hole holding the thermocouple on See Figure 4 7 Pull the thermocouple wire up and out of the hole while feeding the wire up fro...

Page 31: ... Glass and other surfaces are hot during operation AND cool down DO NOT clean fireplace until it is cooled The baffle board is in two pieces Pull one piece at a time forward tilting it down and out See Figure 4 9 Remove the other piece the same way If replacing the ceramic blanket pull it forward down and out Reinstall the ceramic blanket up and over the manifold tubes making sure it is laying fla...

Page 32: ...ure 4 14 Unplug Thermocouple Wires Remove the 4 screws from each fan access panel and pull them forward and out See Figure 4 15 Screws Figure 4 15 Remove Screws From Access Panel Disconnect the wires from the fans See Figure 4 16 Unplug Wires Wing Nut Figure 4 16 Disconnect Wires from Fans Remove the wing nuts that lock the fans down Life the fans up to clear the bolts and fish them around and out...

Page 33: ...onry chimney Try holding a burning rolled up newspaper as close to the flue outlet as pos sible for a few minutes then light the paper under the kindling The heat generated from the burning rolled up newspaper should help get the draft established Still other factors can affect how well your flue system performs Neighboring structures high winds tall trees even hillsides can affect air currents ar...

Page 34: ...Outside air closed Overhead fan operating Overhanging tree Bird s nest or leaves in termination cap Structural changes in chimney area Creosote buildup in flue Strong win d s a r o u nd chimney termination Unsealed can lights Combustion air control Figure 5 1 Factory built Fireplaces Troubleshooting 34 Quadra Fire Pioneer III Owner s Manual 4182 900 Rev D 08 19 ...

Page 35: ...ied chimney sweep Down draft or negative pressure Competition with exhaust devices Do not use exhaust fans during start up Open window below the appliance towards the wind Activation button not pressed when starting fire Press activation button and ensure that the indicator light turns solid green Actuator on air control did not move to full open position In all cases the air control will move to ...

Page 36: ...m some testing Thermocouples in appliance are no longer in proper position The thermocouples that sense the condition of the fire in the appliance must be in the proper location A hit from loading fuel or other event may have caused them to bend excessively In a cool appliance they can be bent back into proper position Thermocouple failure This will be indicated by a blinking light on the activati...

Page 37: ...ture shutdowns Could lead to snuffing of the fire if shutdown too quickly or too much heat when commanded to shutdown 5 second on and 5 off of red light Overfire Indication The appliance air control is stuck open if we are seeing temps over the safety limit for 30 minutes Stuck due to a jammed air control or a faulty linear actuator Not much the controller can do other than alert the homeowner wit...

Page 38: ...te May 2019 Ending Manufacturing Date Active Woodburning Fireplace Part number list on following page 08 19 PIONEER III ABK Arch Door PIONEER III RBK Rectangle Door 1 3 4 5 6 7 13 14 15 16 19 8 2 9 10 11 12 17 18 20 21 22 23 24 25 26 38 Quadra Fire Pioneer III Owner s Manual 4182 900 Rev D 08 19 ...

Page 39: ...2 req SRV4083 212 10 Brick Retainer Back SRV4182 123 11 Brick Retainer Side Qty 2 req SRV4182 121 12 Cover Assembly Control Board SRV4182 034 13 Refractory Bottom Qty 3 req SRV4182 135 14 Battery Back Up SRV4083 177 Y 15 Control Board Assembly SRV4182 050 Wire Harness AC SRV4182 176 Y Wire Harness JBOX SRV4182 311 Y 16 Push Button SRV4182 134 Y 17 Knob Knurled Black SRV4083 743 18 Control Plate As...

Page 40: ...g Torque Pkg of 24 226 0100 24 Y Fiber Handle SRV433 1380 Y 28 Arch Door Assembly SRV4182 030 28 1 Hinge Retainer SRV4181 122 28 2 Glass Assembly SRV4182 031 Y Rope 1 2 Wire Jacket 10 Ft 7000 811 10 Y 28 3 Glass Retainer Qty 2 req SRV4182 241 28 4 Glass Retainer Qty 2 req SRV4182 240 Screw 8 32 x 3 8 PPH BK Pkg of 40 225 0500 40 Y 29 Retangle Door Assembly SRV4183 030 29 1 Hinge Retainer SRV4181 1...

Page 41: ...4182 016 Y 30 1 Brick 13 1 4 x 3 1 4 x 1 1 4 Qty 4 req SRV4182 203 30 2 Brick 13 1 4 x 4 1 2 x 1 1 4 Qty 16 req SRV4182 301 30 3 Brick Wrap Qty 9 req SRV4182 101 Fastener Packs Nut 3 8 16 Prevailing Torque Pkg of 24 226 0100 24 Y Screw 8 32 x 3 8 PPH BK Pkg of 40 225 0500 40 Y Screw 8 x 1 2 PPH BK Pkg of 40 12460 40 Y Screw HWH MS 1 4 20 x 3 4 Pkg of 25 220 0080 25 Y Washer 3 8 SAE BK Pkg of 3 832...

Page 42: ...This page intentionally left blank 42 Quadra Fire Pioneer III Owner s Manual 4182 900 Rev D 08 19 ...

Page 43: ...anual with party responsible for use and operation Important operating and maintenance instructions included Read understand and follow these instructions for safe installation and operation This product may be covered by one or more of the following patents United States 5613487 5647340 5890485 5941237 6006743 6019099 6053165 6145502 6374822 6484712 6601579 6769426 6863064 7077122 7098269 7258116...

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