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Page  28

7022-122D

May 12, 2014

Castile Pellet Insert

J.  Ignition Cycles

1.  At the beginning of each ignition cycle, it is normal to see 

some smoke in the fi rebox.  The smoke will stop once 
the fi re starts.

2.  The convection blower will automatically turn on after your 

appliance has reached the set temperature.  

This blower transfers heat from your appliance into the 
room, and will continue to run after the thermostat has 
stopped calling for heat until the appliance has cooled 
down.

3.  Occasionally the appliance may run out of fuel and shut 

itself down.  When this happens, the red call light will be 
on.  

See Figure 27.1 on page 27. 

To restart it, fi ll the hopper and press the reset button.    
When you press the reset button the red call light will go 
out.  Release the button and the light will come back on.  
You should see a fi re shortly.  

If not, follow the instructions on 

page 27, 

“Starting Your 

First Fire”.

K.  Frequently Asked Questions

WARNING

Fire Risk
Do NOT operate appliance:
•  With appliance door open.
• Firepot 

fl oor open.

•  Cleaning slide plates open.
Do NOT store fuel:
•  Closer than required clearances to com-

bustibles to appliance

•  Within space required for loading or ash 

removal.

Back side of Firepot

Firepot floor left open

ISSUES

SOLUTIONS

1.  Metallic noise.

1.  Noise is caused by metal expanding and contracting as 

it heats up and cools down, similar to the sound pro-
duced by a furnace or heating duct.  This noise does not 
affect the operation or longevity of your appliance.

2.  White ash buildup on glass.

2.  This is normal.  Clean the glass using any non-abrasive 

glass cleaner.

3.  Glass has buildup of black soot

3.   Excessive build-up of ash.  See solution #4.  The lower 

burn settings will produce more ash, the higher burn 
settings produce less.  The more it burns on low the 
more frequent cleaning of the glass is required.

4.  Glass has turned dirty.

3.  Excessive build up of ash.  The lower burn settings will 

produce more ash, the higher burn settings produce 
less.  The more it burns on low the more frequent clean-
ing of the glass is required.

5.  Fire has tall fl ames with black tails and is lazy.

4.  The feed rate needs to be reduced or the fi repot needs 

cleaning.  Heat exchanger or exhaust blower needs 
cleaning.

6.  Smokey start-up or puffs of smoke from the airwash. 5.  Either the fi repot is dirty or there is too much fuel at 

start-up and not enough air.  Close down feed rate 1/4 
(6mm) inch at a time until this no longer happens.

6. Large 

fl ame at start-up.

6.  This is normal.  Flame will settle down once the fi re is 

established.

Figure 28.1

 - 

DO NOT LEAVE FIREPOT FLOOR OPEN

Summary of Contents for CASTILEI-MBK

Page 1: ...um clearances to com bustibles as specified Failure to comply may cause house fire Check building codes prior to installation Installation MUST comply with local regional state and national codes and...

Page 2: ...ervicing Replace glass only with 5mm ceramic available from your dealer To start set thermostat above room temperature the stove will light automatically To shutdown set thermostat to below room tempe...

Page 3: ...rt Standard Surround 20 21 G Surround Trim Set Econo 21 H Surround Cast Trim Set 22 I Log Set Placement 22 J Thermostat Installation 24 Section 8 Operating Instructions A Combustible Non Combustible 2...

Page 4: ...ms any responsibility for and the warranty and agency listing will be voided by the below actions DO NOT Install or operate damaged appliance Modify appliance Install other than as instructed by Heart...

Page 5: ...e the appli ance where there will be a clear passage for a factory built listed chimney through the ceiling and roof Installing an optional outside air kit would affect the loca tion of the vent termi...

Page 6: ...haust equipment Ensure furnace and air conditioning return vents are not located in the immediate vicinity of the appliance Avoid installing the appliance near doors walkways or small isolated spaces...

Page 7: ...ply most of the demands of the pellet appliance but consideration must be given to the total house demand House demand may consume the air needed for the appli ance It may be necessary to add addition...

Page 8: ...meets the required minimum height 10 All labels have been removed from the glass door 11 Plated surfaces have been wiped clean if applicable 12 Thermostat or remote has been installed 13 A power outle...

Page 9: ...View Figure 9 2 Side View 819mm 707mm 594mm 203mm 483mm 629mm 249mm 330mm 51mm Overall Size A B Metal Surround w Cast Trim STD 42 1 2 in 1080mm 30 in 762mm Metal Surround w Cast Trim LRG 48 in 1219mm...

Page 10: ...ce To Exposed Section And Face Trim B Clearance To Combustibles UL and ULC Inches Millimeters A Top of Hopper Top Vent 2 0 51 Rear Vent 2 5 64 B Side of Hopper Top or Rear Vent 2 0 51 C Back of Hopper...

Page 11: ...urers instructions for installation The original factory built zero clearance fireplace chim ney cap must be re installed after installing the approved chimney liner meeting type UL 103 HT requirement...

Page 12: ...he appropriate size Ensure that the leveling bolt is positioned over the 2 x 4 before level ing the insert The fireplace must not be altered except for the exceptions listed below Do not removal the b...

Page 13: ...tions when installing venting system WARNING B Venting Termination Requirements 1 Termination must exhaust above air inlet elevation It is strongly recommended that at least 60 inches 1524mm of vertic...

Page 14: ...e vertical rise you can obtain in your system the better it will perform Horizontal vent runs can accumulate ash and will need to be cleaned more often Try to keep them as short as possible ONE 90 ELB...

Page 15: ...S ONLY Illustrations diagrams are not drawn to scale Actual installation may vary due to individual design preference A Full Reline With Horizontal Outside Air Outside Air through Rear Wall Horizontal...

Page 16: ...des prior to installation Installation MUST comply with local regional state and national codes and regulations Consult local building fire officials or authorities having jurisdiction about restricti...

Page 17: ...to clearances to combustibles and floor protection requirements on pages 9 to 11 for listings to combus tibles and appropriate chimney systems 6 Use silicone to create an effective vapor barrier at t...

Page 18: ...d run pipe through wall 5 Attach hose to outside termination cap with second hose clamp 6 Secure termination cap to outside surface 7 Secure trim ring to interior wall Tools Needed Phillips head screw...

Page 19: ...ed tape that holds front and side trims to scissors has a powerful bonding adhesive Adjust ments are extremely difficult once trim has adhered to tape Do a dry run first without removing paper from ta...

Page 20: ...st Trim Footer Panel Leg 1 Remove contents from box and lay on protective surface to avoid scratching the paint 2 Lay hearth support s front and sides face down Bend the tab down toward the inside 3 T...

Page 21: ...set 5 Remove the cast sides before attaching the surround and trim Lift up the top to expose the thumb screws that secure the cast sides Remove the thumb screw and top bracket and then remove the cast...

Page 22: ...break them apart e Each clip has a clearance notch to allow room for the cast on the boss Place the clips over the boss so that the notch is facing the outer edge of the surround Figure 23 3 on page 2...

Page 23: ...ure 23 1 3 Lean the logs against the cast iron brick in the back of the firebox 4 Push the logs to the far left and far right against the sides of the firebox Figure 23 2 5 To clean the logs use a vac...

Page 24: ...cu rate readings The thermostat should be mounted on an inside wall and not in direct line with the appliance convection air Remove any packaging from inside the thermostat before using NOTE If the th...

Page 25: ...e grain dust must be screened by sifting with 3 16 4 76mm inch mesh screening Do not use corn that contains additives such as oils or meals or has been chemically treated with pesticides It will void...

Page 26: ...on instructions 2 Double check that the ash drawer and firebox are empty 3 Close the front door CAUTION Tip of thermocouple must be in contact with the inside end of the thermocouple cover Missed igni...

Page 27: ...est setting The red call light will be on which is located on the top of the junction box behind the right access panel This indicates the thermostat is calling for heat Figure 27 1 4 The fuel feed sy...

Page 28: ...ck side of Firepot Firepot floor left open ISSUES SOLUTIONS 1 Metallic noise 1 Noise is caused by metal expanding and contracting as it heats up and cools down similar to the sound pro duced by a furn...

Page 29: ...firepot Firepot clean out plate not closed Firepot is dirty missed ignition Check that firepot clean out plate is fully closed Clean firepot Make sure there is no clinker in the firepot See page 32 Cl...

Page 30: ...g loss of vacuum Empty hopper of fuel Use a wet dry vacuum cleaner to remove remaining fuel from hopper including feed tube Check feed chute for obstructions Loosen 2 screws and jiggle feed assembly C...

Page 31: ...ick panels Change fuel brand to pre mium Check that firepot clean out plate is fully closed Reduce feed rate using feed rate adjustment control rod located inside hopper Nuisance shutdowns Low flame S...

Page 32: ...ow Cleaning or Inspection Frequency Daily Weekly Monthly Yearly Ash Pan Every 5 bags of fuel depend ing on the fuel type or ash build up OR X Ash Removal from Firebox Every 5 bags or more fre quently...

Page 33: ...bags or more frequently depending on ash build By Homeowner Locate the ash drawer underneath the firepot and slide the ash drawer straight out Empty into a non combustible container and re install ash...

Page 34: ...clear view of the firepot is obscure By Homeowner a Appliance must be completely cool before cleaning glass b Vacuum fly ash from the glass and door rope c Use a damp paper towel or any non abrasive g...

Page 35: ...Allow the appliance to completely cool down 2 Empty the hopper of any remaining pellets 3 Vacuum the hopper and feed tube 14 Preparing Firebox for Non Burn Season Frequency At the end of the heating...

Page 36: ...the firepot By Homeowner Poor quality pellet fuel or lack of maintenance can create conditions that make the firepot fill quickly with ashes and clinkers This condition makes the appliance susceptible...

Page 37: ...ss are purple white and the wires from the blower are black 6 The blower is held in place with a wing screw 7 Re install in reverse order E Combustion Blower Replacement 1 If you have adequate clearan...

Page 38: ...he igniter wires are clear of any movement i e ash drawer firepot cleaning rod cleaning slide plates etc 5 Re install the ash drawer and then re install the side panel and re connect the power 1 Open...

Page 39: ...not completely cover the top of the firebox There is an opening on the left as shown in Figure 40 5 on page 40 NOTE Improper installlation can cause poor appli ance performance Tabs Figure 39 4 Figur...

Page 40: ...2014 Castile Pellet Insert Figure 40 2 Hook on left side Tab on right side Figure 40 3 Figure 40 4 Figure 40 5 Lift brick pull forward at an angle and drop down into notches Figure 40 1 Re installing...

Page 41: ...e cover ceramic protection tube The thermocouple sends a millivolt signal to the control box indicating the preset temperatures of the green and red lights When describing the location of a component...

Page 42: ...r Call Light Snap Disc 3 Reset Button Fuse Snap Disc 1 Exhaust Blower Convection Blower Vacuum Switch Snap Disc 2 Capacitor Feed Motor Yellow Blue Gray Black Black Black Black Black White White Red Re...

Page 43: ...s Figure 43 2 Figure 43 3 RIGHT SIDE Control Box Junction Box Reset Button Heat Output Switch Power Cord Outlet Thermostat Block Fuse Red Call Light R ed G reen Am ber Light Blue Light Firepot Cleanin...

Page 44: ...rt Castile Insert B CASTILEI MBK CASTILEI PMH CASTILEI CSB CASTILEI CWL Part number list on following pages Beginning Manufacturing Date Feb 2011 Ending Manufacturing Date Active 1 2 3 4 8 9 7 6 5 10...

Page 45: ...ss Assembly Side 1 Piece 5 7 8 in W x 9 in H Interchangeable 414 5380 Y Gasket Channel 1 8 x 1 1 4 10 Ft 7000 377 10 Y 8 Backer Side Window Interchangeable 414 0280 9 Door Hinge Assembly SRV7022 012 H...

Page 46: ...16 10 Ft 240 0290 10 Y Tape Door Corner SRV7027 227 Y 23 6 Retainer Rope 7001 192 Y 24 Vacuum Switch SRV7000 531 Y 25 Corner Post SRV7022 104 26 Bolt GRD 2 Tap 3 8 x 4 223 0140 27 Snap Disc 110 20 SR...

Page 47: ...r SRV7058 148 34 Snap Disc 2 SRV7000 268 Y 35 Snap Disc Manual Reset 3 SRV230 1290 Y 36 Blower Convection 812 4900 Y 37 Feed Adjustment Plate SRV7022 119 38 1 Firepot Pull Rod Assembly 414 5270 Y Spri...

Page 48: ...CHUP CWL Power Cord 812 1180 Y Harness Thermostat Wire 230 0810 Fuse 7 Amp Junction Box Pkg of 10 812 0380 10 Y Hose Vacuum 5 32 Id 3 Ft SRV240 0450 Y Magnetic Switch 7000 375 Y Wire Harness Hopper Sw...

Page 49: ...CSTLI4834 CM Thermostat Mechanical 812 3760 Thermostat Programmable 811 0520 Trim Cast Matte Black 811 0930 Footer Left 414 7090MBK Footer Right 414 7100MBK Header 414 7110MBK Trim Leg Left 414 7120MB...

Page 50: ...apped Push 1 4 Pkg of 24 7000 157 24 Y Nut Ser Flange Small 1 4 20 Pkg of 24 226 0130 24 Y Nut Wing 8 32 Pkg of 24 226 0160 24 Y Screw Flat Head 1 4 20 Pkg of 24 7000 130 24 Y Screw 1 4 20X3 8 Phillip...

Page 51: ...May 12 2014 7022 122D Page 51 Castile Pellet Insert Date of Service Performed By Description of Service E Service And Maintenance Log...

Page 52: ...Page 52 7022 122D May 12 2014 Castile Pellet Insert Date of Service Performed By Description of Service E Service And Maintenance Log Cont d...

Page 53: ...May 12 2014 7022 122D Page 53 Castile Pellet Insert F Homeowner s Notes...

Page 54: ...the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distribut...

Page 55: ...HDWLQJ DSSOLDQFH VRPH FKDQJHV LQ FRORU RI LQWHULRU DQG H WHULRU VXUIDFH ILQLVKHV PD RFFXU 7KLV LV QRW D IODZ DQG LV QRW FRYHUHG XQGHU ZDUUDQW DPDJH WR SULQWHG SODWHG RU HQDPHOHG VXUIDFHV FDXVHG E ILQJ...

Page 56: ...e following patents United States 6830000 and 5582117 or other U S and foreign patents pending We recommend that you record the following pertinent information for your CASTILE PELLET INSERT Date purc...

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