Quadra-Fire CASTILE-MBK-C, Owner'S Manual, Page: 18 / 40

18 02/23 7021-802K
NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of ash at the recommended
interval or you see soot coming from the vent. Not properly cleaning your appliance on a regular basis will void your
warranty.
Cleaning or Inspection Frequency Daily Weekly Every 2
Weeks Monthly Yearly
Ash Pan - Burning Wood
Pellets
Every 5 bags of fuel OR X
Ash Pan - Burning Alternate
Fuels
Every 1 bag of fuel OR X
Ash Removal from Firebox
More frequently depending on
the fuel type or ash build-up
OR X
Blower, Combustion (Exhaust) More frequently depending on
the fuel type
OR X
Blower, Convection
More frequently depending on
the operating environment
OR X
Door Latch Inspection Prior to heating season OR X
Firebox - Prepare for Non-Burn
Season
At end of heating season OR X
Fire pot - Burning Softwood
Pellets
Every 5 bags OR X
Fire pot - Burning Hardwood
Pellets
Every 3 bags OR X
Fire pot - Burning Alternate
Fuels
Every 1 bag OR X
Glass
When clear view of fire pot
becomes obscured
OR X
Heat Exchanger & Drop Tube Every 1 ton of fuel OR X
Hopper
Every 1 ton of fuel or when
changing fuel types
OR X
Venting System
More frequently depending on
the fuel type
OR X
Follow the detailed instructions found in this section for each step listed in the chart below.
B. Quick Reference Maintenance Chart
This pellet insert has a manufacturer-set minimum low
burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
pellet insert in a manner inconsistent with operating
instructions in this manual.
When properly maintained, your fireplace will give you many
years of trouble-free service. Contact your dealer to answer
question regarding proper operation, troubleshooting and
service for your appliance. Visit www.quadrafire.com/
owner-resources to view basic troubleshooting, FAQs, use
& care videos. We recommend annual service by a qualified
service technician.
A. Proper Shutdown Procedure
Turn off the thermostat.
3 3
Maintenance and Service
Shock and Smoke Hazard
• Turn down thermostat, let appliance
completely cool and exhaust blower must
be off. Now you can unplug appliance
before servicing.
• Smoke spillage into room can occur if
appliance is not cool before unplugging.
• Risk of shock if appliance not unplugged
before servicing appliance.
CAUTION