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November 27, 2017 

 

 

 

           7021-155F 

 

 

         

                  13

CASTILE FREESTANDING

Figure 13.1

Heat Exchanger Tubes

Cleaning Rods

6. 

Cleaning Heat Exchanger Chambers & Drop Tube

• Frequency:

  Monthly or every 1 ton of fuel

• By:

  Homeowner

The amount of ash buildup in the fire pot will be a good guide 

to determine how often you should clean the heat exchang-

ers.

 

a.  Allow the appliance to completely cool down before 

pulling the cleaning rods.

  

Turn the thermostat on and 

then immediately off to start the exhaust blower on its 

cycle time.  It will pull fly ash out the exhaust instead 

of into the room. Open the cast hinged face to access 

the 2 cleaning rods.

 

b.  Locate the 2 exposed rods directly underneath the heat 

exchanger tubes.  

Figure 13.1. 

  c. To clean, pull the rods straight out until it stops, 

approximately 8 inches (203mm).  Slide the rods OUT 

and IN a couple of times.

7. 

Cleaning Beneath Heat Exchanger 

• Frequency:

  Monthly or after burning 1 ton of fuel

• By:

  Homeowner

a. 

Be sure the appliance is allowed to cool, has been 

unplugged and the exhaust blower is off 

b. A more thorough cleaning is needed to remove the 

excess ash that is left behind from the use of the cleaning 

rods for the heat exchanger tubes.  

c.  The ash will be resting on the back of the baffle.  This will 

require removing the cast baffle.  Please refer to 

page 22 

for a detailed explanation of removing the baffle.

8. 

Cleaning the Exhaust Path

• Frequency:

  Every 25 bags or monthly or more fre-

quently depending on ash build-up.

• By:

  Homeowner

  a.  Appliance must be completely cool.

  b.  Open  cast  hinge  face.    Remove  baffle  and  right 

brick and thoroughly vacuum the area and continue 

throughout the rest of the firebox.

  c.  Replace  right  brick  and  baffle  and  close  cast  hinge 

face.

9. 

Cleaning the Hopper

• Frequency:

  Monthly or after burning 50 bags of fuel

or when changing fuel type

• By:

  Homeowner

After burning approximately 1 ton of fuel you will need to 

clean the hopper to prevent sawdust build-up.  
A combination of sawdust and pellets on the auger reduces 

the amount of fuel supply to the fire pot.  This can result in 

nuisance shutdowns and mis-starts.

  a.  The appliance must be in complete shutdown.  Allow 

the appliance to completely cool down.

 

b.  Empty the hopper of any remaining pellets.

 

c.  Vacuum the hopper and feed tube.

NOTE: 

Hearth & Home Technologies recommends to use a 

heavy duty vacuum cleaners specifically designed 

for solid fuel appliance cleaning.

10. Soot and Fly Ash:  Formation & Need for Removal 

in Exhaust Venting System.

• Frequency:

  Yearly or more frequently depending on 

ash build-up.

• By:

  Qualified Service Technician/Homeowner

Be sure the appliance is allowed to cool, has been unplugged 

and the exhaust blower is off.

The products of combustion will contain small particles of fly 

ash.  The fly ash will collect in the exhaust venting system 

and restrict the flow of the flue gases.  

At start-up if there is incomplete combustion, or if there is a 

shutdown or incorrect operation of the appliance it will lead 

to some soot formation.  This will collect in the exhaust vent-

ing system. 

The venting (chimney) system may need to be cleaned at 

least once a year or more often depending upon the quality 

of your fuel or if there is a lot of horizontal pipe sections.  Ash 

will build up more quickly in the horizontal sections.

11. 

Cleaning the Glass

• Frequency:

  When clear view of the fire pot becomes 

obscure

• By:

  Homeowner

  a.  Appliance must be completely cool before cleaning 

glass.

  b.  Vacuum fly ash from glass and door rope.

  c. Use a damp paper towel or any non-abrasive glass 

cleaner.  Wipe off with dry towel.

Figure 13.2

Vacuum inside

Exhaust Venting

Summary of Contents for CASTILE-MBK-B

Page 1: ...Do not touch glass until it is cooled NEVER allow children to touch glass Keep children away CAREFULLY SUPERVISE children in same room as fireplace Alert children and adults to hazards of high tempera...

Page 2: ...KIN BURNS SEE NAMEPLATE AND INSTRUCTIONS Operate this unit only with fuel hopper lid closed Failure to do so may result in emissions of products of combustion from the hopper under certain conditions...

Page 3: ...A Fire Safety 7 B Non Combustible Materials 7 C Combustible Materials 7 D Fuel Material and Fuel Storage 7 E General Operating Information 8 F Before Your First Fire 8 G Starting Your First Fire 8 H...

Page 4: ...home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occu...

Page 5: ...does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw...

Page 6: ...y Specifications C Glass Specifications This appliance is equipped with 5mm ceramic glass Replace glass only with 5mm ceramic glass Please con tact your dealer for replacement glass D Electrical Ratin...

Page 7: ...high or low ash content Higher Ash Content Material Hardwoods with a high mineral content Fuel that contains bark Standard grade pellets high ash pellets Lower Ash Content Material Softwoods Fuels wi...

Page 8: ...area is warm enough to satisfy the thermostat the appliance will shut off F Before Your First Fire 1 First make sure your appliance has been properly installed and that all safety requirements have b...

Page 9: ...Adjust the feed adjustment control rod upward towards the symbol to increase the feed rate and flame height or down towards the symbol to decrease the feed rate and flame height 4 Re tighten the wing...

Page 10: ...imum clearance of 3 feet 914mm in front of appliance WARNING L Frequently Asked Questions Odors and vapors released during initial operation Curing of high temperature paint Open windows for air circu...

Page 11: ...or ash build up OR X Auto Clean Inspection More frequently depending on the fuel type OR X Blower Combustion Exhaust More frequently depending on the fuel type OR X Blower Convection More frequently d...

Page 12: ...ash should be removed every time the exhaust path is cleaned Frequent cleaning of the ash in the firebox will help slow down the build up of ash in the exhaust blower and vent system b Plug in your ap...

Page 13: ...st hinge face 9 Cleaning the Hopper Frequency Monthly or after burning 50 bags of fuel or when changing fuel type By Homeowner After burning approximately 1 ton of fuel you will need to clean the hopp...

Page 14: ...ust blower is off b Remove all ash from the firebox and vacuum thoroughly c Paint all exposed steel including cast iron Use the Touch Up paint supplied with the appliance or Purchase paint from your l...

Page 15: ...Color Correct Figure 15 3 Ash Build Up in Firebox Pellets Back Up In Feed Tube Firepot Overfills Tall Lazy Flame Orange in Color Incorrect Figure 15 1 Figure 15 2 F Thermostat Battery Installation Rep...

Page 16: ...e sure front door is closed Replace control box Call light on No fire Partially burned fuel in fire pot Fire pot clean out plate not closed Fire pot is dirty missed ignition Check that fire pot clean...

Page 17: ...Empty hopper of fuel Use a wet dry vacuum cleaner to remove remaining fuel from hopper including feed tube Check feed chute for obstructions Loosen 2 feed assembly mounting screws and lightly shake f...

Page 18: ...ess steel baffle from firebox to clean ash from on top of baffle Clean behind rear brick panels Change fuel brand to pre mium Check that fire pot clean out plate is fully closed Reduce feed rate using...

Page 19: ...at re sistant ceramic glass DO NOT REPLACE with any other material Alternate material may shatter and cause injury WARNING B Igniter Replacement 1 Shut down the appliance by turning down the thermosta...

Page 20: ...r Remove 6 screws C Blower Replacement 1 Convection Blower Replacement NOTE The convection blower must be removed before the exhaust blower can be removed a Turn down thermostat let appliance complete...

Page 21: ...D Baffle Brick Set Removal 1 Follow proper shutdown procedures 2 The top baffle has a hook on the bottom left side that rests on the top lip of the cast brick There is a tab on the bottom right side t...

Page 22: ...liance the blue light will automatically start blinking 6 times in a row for 60 seconds and then will stop E NOTE Do NOT open the control box This will void the warranty If you need to plug in or remo...

Page 23: ...d on the back of the auger tube in the center of the appliance and has a red reset button To access it remove the right side panel If the fire tries to burn back into the feed system or push exhaust u...

Page 24: ...ed Motor High Med Low Heat Output Switch Reset Button Reset Button Combustion Blower TERMINAL BLOCK CENTER 2 SCREWS FOR THERMOSTAT WIRES POWER OUTLET FUSE Fuse Red Call Light is located on top of Junc...

Page 25: ...November 27 2017 7021 155F 25 CASTILE FREESTANDING C Service and Maintenance Log Date of Service Performed By Description of Service...

Page 26: ...Date Oct 2009 Ending Manufacturing Date Active 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 30 25 26 27 28 29 Castile Pellet Freestanding Stove CASTILE CSB B CASTILE MBK B CASTILE PM...

Page 27: ...le 7021 101CWL 3 Cast Retainer Upper SRV7021 141 4 Convection Air Director SRV7021 123 5 Hinge Bracket SRV7021 115 6 Outer Skin Left SRV7021 119 7 Brick Left Right Cast 414 0270 8 Brick Center Cast 41...

Page 28: ...lack 413 0030BK Porcelain Color 413 0030POR Powder Coat 413 0030PWD 14 Door Assembly No longer available SRV7021 007 14 1 Hinge Female SRV450 2910 14 2 Door Frame SRV7021 114 Gasket Tadpole 3 8 10 ft...

Page 29: ...vailable SRV7021 125CWL 23 Convection Plenum Back SRV7021 120 24 Outer Skin Right SRV7021 118 25 Vacuum Switch SRV7000 531 Y 26 Control Board 3 Speed SRV7000 704 Y 27 Wire Harness Junction Box Heat Ou...

Page 30: ...g Assembly 7000 000 Paint Touch Up 4 Oz Matte Black 812 0910 Mahogany 855 1450 Sienna Bronze TOUCHUP CSB Power Cord 812 1180 Y De ector Bottom Airwash 413 0680 Feed Adjustment Plate 7001 182 Fuse 7 Am...

Page 31: ...y 7001 044 Outside Air Collar Assembly SRV7001 045 Trim Plate Outside Air Kit 412 7100 Pullrod Handle PULLROD HNDL Smart Batt Il 841 0970 Smart Stat Il 841 0960 Thermostat Mechanical 812 3760 Y Thermo...

Page 32: ...e purchased installed _________________________________________________________________________ Serial Number ____________________________________ Location on appliance ___________________________ Dea...

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