Qsan Technology XCubeNAS XN7008R Owner'S Manual Download | Manualshive

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Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

1.

Overview

Thank you for purchasing QSAN XN7008R. The XN7008R is next generation high-efficiency
NAS system which is designed for composite SMB and enterprise applications for enterprise
and SMB users. Before setting up your new XN7008R, please check the package contents to
verify those items below. Besides, make sure to read the safety instructions carefully.

1.1.

Package Contents

Main Unit *1

AC Power cord *2

RJ45 Cable *2

Screws for 3.5’’ drives (#6-32) *32

Screws for 2.5’’ drives (M3) *56

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Summary of Contents for XCubeNAS XN7008R

Page 1: ...e Owner s Manual QSAN Technology Inc www qsan com Copyright 2018 QSAN Technology Inc All rights reserved No part of this document may be reproduced or transmitted without written permission from QSAN...

Page 2: ...ice Trademarks QSAN the QSAN logo XCubeNAS and QSAN com are trademarks or registered trademarks of QSAN Technology Inc Intel Xeon Pentium Core Celeron and Intel Inside logo are trademarks of Intel Cor...

Page 3: ...ts will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicab...

Page 4: ...is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and uses in accordance with the instruction manual may cause harmful i...

Page 5: ...ation 8 Do not place the XCubeNAS near any liquid 9 Do not place the XCubeNAS on any uneven surface to avoid falling off and damage 10 Do no place the XCubeNAS on the ground and do not step on the sys...

Page 6: ...equivalent type battery use and dispose of used batteries according to the instructions INFORMATION QSAN provides a limited warranty for QSAN branded hardware products System hardware and peripheral p...

Page 7: ...Numbering 9 2 3 Disk Drive Form Factors 9 3 Install the System Hardware 10 3 1 Install the Disk Drive in the Tray 10 3 2 Upgrade Memory 15 3 3 Install the Optional Adapter Card 19 3 4 Replace System F...

Page 8: ...he System 46 10 Quick Maintenance 49 10 1 Replace Fan Module 50 10 2 Replace Power Supply Unit 51 11 Support and Other Resources 53 11 1 Getting Technical Support 53 11 2 Documentation Feedback 54 App...

Page 9: ...ge disassemble or upgrade the equipment s components by yourself Doing so may violate your warranty and expose you to electric shock Refer all servicing to authorized service personnel Please always f...

Page 10: ...ay UTC 8 Via Skype Chat Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summertime 09 30 01 00 Via Email support qsan com Information Tip and Caution This manual uses the following...

Page 11: ...which is a placeholder for actual text provided by the user or system Example copy source file target file square brackets Indicates optional values Example a b indicates that you can choose a b or n...

Page 12: ...ch is designed for composite SMB and enterprise applications for enterprise and SMB users Before setting up your new XN7008R please check the package contents to verify those items below Besides make...

Page 13: ...Network Interface 4 8 6 3 5 LFF1 8 2 5 SFF2 6 exclusive design with six SSD slots Additional PCIe slot for 10 GbE Thunderbolt 3 SAS adapter card that can demand high bandwidth and capacity expansion...

Page 14: ...ds Ethernet Ports 1 GbE LAN RJ45 x4 PSU 250W 1 1 redundant 100 240V 5A 2 5A 50 60Hz Dimension H x W x D mm 19 Rack mount 88 5 x 438 x 510 Agency Certifications FCC Class A CE Class A BSMI Class A VCCI...

Page 15: ...XN7008R hardware component and give you the ability to be able to successfully configure and operate your XN7008R system Following is the key components of XN7008R Front and Rear Panel System Disk Dr...

Page 16: ...tatus 2 Unique Identifier UID Button LED Indicator 3 System Access LED Indicator 4 System Status LED Indicator 5 USB 2 0 Port 6 Disk Drive Power LED Indicator 7 Disk Drive Status LED Indicator 8 Back...

Page 17: ...market it will significantly reduce your IT infrastructure investment cost Please refer to the following website for the compatibility of HDD and SSD https www qsan com en download php Table 2 2 Supp...

Page 18: ...3 1 1 Tools and Parts for Drive Installation A screwdriver Phillips 1 At least one 3 5 or 2 5 SATA drive please visit www qsan com for compatible drive models CAUTION Please ensure that there is no d...

Page 19: ...Disk Drive LFF 1 Open the drive tray Push the release button from right to left to open the carrier handle Hold the carrier handle and pull out the disk drive tray repeat the steps above to remove ot...

Page 20: ...Secure the drive from the four spots indicate below with four 6 32 screws provided in the accessory box 3 Install a 2 5 SSD into an LFF tray Place the drive in the blue area shown below of the tray Tu...

Page 21: ...ve bay all the way to the back until the carrier handle can be closed Push the disk drive lock from right to left to lock the drive tray TIP Make sure the tray is pushed in all the way otherwise the d...

Page 22: ...he SFF tray from the system Hold down the release button and pull out the disk drive tray from the XCubeNAS 2 Install a 2 5 SSD into a SFF tray Place the SSD in the drive tray Turn the tray upside dow...

Page 23: ...n off the NAS disconnect the power adapter network cable s and also remove any other device cable that is attached to the NAS XN7008R is installed with two 4GB DDR4 memory module by default If you wan...

Page 24: ...er than the memory module when you add or remove a memory module 3 Insert a new memory module into the slot Push the retaining clips on the slot out to the sides Align the notch on the gold edge of th...

Page 25: ...S and disconnect the cables and then remove the rear top cover Disengage the memory retaining clips by pushing them outwards and the module will pop out of the slot Follow step 4 above to put back the...

Page 26: ...RAM Supports one module inserted into any slot as single channel memory configuration 2 RAMs Supports two modules inserted into slot 1 and slot 3 or slot 2 and slot 4 as one pair of dual channel memo...

Page 27: ...installing the card on your XCubeNAS To install the adapter card please follow the steps as illustrated below 1 Shutdown your XCubeNAS and disconnect power adapter network cable s or any other device...

Page 28: ...er Lift the expansion slot s cover Align the card s connector with the expansion slot and insert the card into the slot CAUTION Make sure the connector is fully inserted Otherwise the network expansio...

Page 29: ...the connectors Please make sure that the position is the same as the figure shown below Push to connect the cable and the connectors 6 Put back the rear top cover you lifted in step 2 Align the pin at...

Page 30: ...10R2 INFORMATION 1 If you want to purchase the optional adapter card please contact your nearest local reseller or visit QSAN official website https qsan com location 2 See the recommended adapter car...

Page 31: ...the cable holder and remove the fan module Carefully remove the cable from the cable holder Please avoid touching anything other than the cable and fan module Hold both ends of the fan module and lift...

Page 32: ...he system with the new fan module Align the connectors on and fan module to the connector on the mainboard Slide the fan module into the fan holder rail Make sure both sides are aligned properly as il...

Page 33: ...ar top cover you lifted in step 2 Align the pin at the side of the rear top cover with the slots on the chassis edge and push the rear top cover back in position Put back and fasten the screw on the b...

Page 34: ...unit is heavy and fragile please use both hands while installing removing or carrying them Recommended place for removing the power supply unit the system is in a well secured rack or on a stable surf...

Page 35: ...l kit you can skip the steps of the system installation tasks If you want to purchase QSAN qualified rail kit full extension and thin slide with tool less bracket AA612508 series please contact QSAN a...

Page 36: ...28 Copyright 2018 QSAN Technology Inc All Rights Reserved 2 Install the inner member onto the chassis 3 Install the outer rail bracket assembly to the frame Repeat this step for the other side...

Page 37: ...ll the middle member fully extended in locked position Ensure ball bearing retainer is located at the front of the middle member Insert chassis into the middle outer member When hitting the stop pull...

Page 38: ...s Reserved 3 7 Connect the System to the Host XN7008R has four onboard 1Gbps LAN ports for host connections You can learn more about the path configuration in cabling for XN7008R by following images a...

Page 39: ...first time please make sure the following tasks are done 1 Connect one end of each power cord to the power ports located on the back of the XCubeNAS and the other end to a power outlet 2 Connect at l...

Page 40: ...the minimum requirement The rating of the power cord that you purchase must equal to or be higher than the minimum requirement to ensure the system safety and reliability INFORMATION The Following ar...

Page 41: ...ubeNAS 2 Open a web browser on your computer connected to the same local area network as XCubeNAS and use either of the following methods on the browser a Use Web Finder find qsan com Please make sure...

Page 42: ...s Reserved 3 Click Connect on the Web Finder or double click on your XCubeNAS on the XFinder the welcome page will be launched on your web browser 4 Click Quick Setup or Custom Setup to start the setu...

Page 43: ...PC must be on the same local network 3 If you cannot find your XCubeNAS the default IP address for LAN 1 is 169 254 1 234 4 If you expanded your memory or add a network expansion card earlier on you c...

Page 44: ...utdown Logout QSM If you want to restart shutdown or log out QSM please follow the steps below 1 To restart or shutdown QSM please click on the QSAN logo on the top left corner then choose the option...

Page 45: ...37 2 To log out QSM please click User Profile on the top right corner then choose Logout Click Yes button on the confirm window...

Page 46: ...ear panel for 3 seconds a short beep sound for 1 second will be heard The administrator password and all the network settings will be reset the system configuration will result in Reset Admin password...

Page 47: ...set to default AntiVirus setting are deleted SQL settings are set to default Media Library index will be deleted After configs are deleted restart the XCubeNAS Log out QSAN Cloud Reset to default thro...

Page 48: ...40 Copyright 2018 QSAN Technology Inc All Rights Reserved 2 Click the Reset Device button to proceed...

Page 49: ...cators LEDs Number Description Definition 1 Enclosure Power Button LED Power Button Press the button one time to turn ON or OFF the system power Keep pressing for 4 seconds to force turn OFF the syste...

Page 50: ...100 2 The storage folder pool is going to be full 95 3 The system fan is out of function 4 A bad sector is detected on the hard disk drive 5 One of the pool is in degraded read only mode 6 Hardware se...

Page 51: ...Drive SSD System LED Blue The SSD is attached Blue flashes The disk data is being accessed Amber A hard drive read write error occurs Blue and Amber flashes alternatively The hard disk is being rebui...

Page 52: ...m pool is going to be full 95 3 The system fan is out of function 4 A bad sector is detected on the hard disk drive or hard disk failed 5 One of the pool is in degraded mode 6 Hardware self test error...

Page 53: ...he table below for a maximum number of expansion enclosures and disk drives prior to performing system deployment Table 9 1 XCubeNAS System and Expansion Enclosure Configuration Rules NAS Model Expans...

Page 54: ...age space 1 Please follow the steps in chapter 3 3 to install the SAS adapter card Chapter 3 3 Install the Optional Adapter Card 2 Connect your XCubeNAS to one or more expansion unit s via the SAS ada...

Page 55: ...47 b Dual Path Expansion 3 After connected to the expansion units you can check the deployment topology on QSM Control Panel Storage app Overview Enclosure Map...

Page 56: ...48 Copyright 2018 QSAN Technology Inc All Rights Reserved 4 The status of each expansion unit will be shown on QSM Monitor app Hardware...

Page 57: ...that all maintenance is carried out by a certified technician Do not attempt to carry out any maintenance outside of those outlined in the following section of this guide System damage due to incorrec...

Page 58: ...w Error if failed You can also check the status by clicking Dashboard on the top right corner on the desktop The System Status will also display Error and its message Fan No is not functioning If you...

Page 59: ...an failed to function you can check the PSU status in two ways 1 On PSU the PSU LED will turn to color amber 2 In QSM Please go to Monitor app Hardware The PSU status will show Error if failed You can...

Page 60: ...which means your PSU has encountered an issue and need to be replaced immediately To replace the malfunction PSU please refer to chapter 3 5 Replace Malfunctioning PSU After the new PSU is successfull...

Page 61: ...t Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summertime 09 30 01 00 4 Via Email support qsan com Information to collect 1 Product name model or version and serial number 2 Fir...

Page 62: ...oviding documentation that meets and exceeds your expectations To help us improve the documentation email any errors suggestions or comments to docsfeedback qsan com When submitting your feedback incl...

Page 63: ...LLER S APPLICABLE RETURN POLICY General QSAN Technology Inc QSAN is willing to grant you User a license of software firmware and or other product sold manufactured or offered by QSAN the Product pursu...

Page 64: ...NG BUT NOT LIMITED TO ANY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE WORKMANLIKE EFFORT TITLE AND NON INFRINGEMENT ALL PRODUCTS ARE PROVIDE AS IS WITHOUT WARRANTY OF ANY KIND QSAN MAKES NO WARRA...

Page 65: ...he software or firmware anytime QSAN may assign its rights and obligations under this EULA to any third party without condition This EULA will be binding upon and will inure to User s successors and p...

Page 66: ...8643 internal connectors Enclosures LFF 2U12 LFF 3U16 LFF 4U24 SFF 2U26 No of Hard Drives 12 16 24 26 Hard Drive Interfaces 12Gb s 6Gb s 3 5 2 5 SAS NL SAS HDD 2 5 SAS SSD 3 5 SATA HDD 2 5 SATA SSD 2...

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