background image

30

 

 

Wireless 
pen  can 
write  but 
very slow 

The  stroke  is  slow 
than pen tip 

Caused 

by 

anti-virus 

software   

Close anti-virus software 

The computer is running too   
many software   

Close  some  software  you  do 
not use 

The  computer  setting  is  too 
low 

Please 

update 

computer 

hardware 

Spiking 
stroke 

There  is  spiking 
stroke  when  you 
write 

There  is  strong  magnetic 
interference 

Remove  the  interference 
source  or  change  a  new 
environment 

without 

interference. 

The writing pen is damaged 

Replace pen 

 

Summary of Contents for Interactive Whiteboard

Page 1: ...Interactive Whiteboard Owner s Manual V20100107 Qomo HiteVision LLC www QOMO com ...

Page 2: ... You can write and operate on the whiteboard only with matched whiteboard pen This product use electromagnetic calibration technology There should not be strong electromagnetic field nearby to prevent interference If connecting Whiteboard and computer with USB cable you d better place the cable in hidden place to avoid pulling If connect Whiteboard and computer with USB cable please use the attach...

Page 3: ...d pen 15 How to use 15 Replace pen tip 15 Replace battery 15 Install eraser 16 Replace battery of eraser 16 How to use 17 Whiteboard Connection 18 USB connection 18 RF wireless connection 18 How to install and uninstall the software 20 Install Software 20 How to uninstall the software 22 Search and bind whiteboard 23 Calibration 26 Two pen writing optional 28 Problem Trouble Shooting 29 Questions ...

Page 4: ...6 or above Hard Disk 1G Screen Display Resolution 800 600 1024 768 1280 1024 USB 1 1 port Recommended CPU 2 0GHz 86 Memory 512M or above Display Card Support 256 or above Hard Disk 2G Screen Display Resolution 1024 768 1280 1024 USB2 0 port Software Running Environment Microsoft Windows 2000 XP 2003 Vista 7 ...

Page 5: ...ny computer applications or save notes directly into Software including PPT WORD EXECL AVI MEPG Flash JPEG and etc Interacting In video conferencing both parties can share data and write in real time just like a standard conference room Once integrated with Polycom or other video conferencing systems using Interactive whiteboard can improve video conference results and efficiency The system can su...

Page 6: ...ual preferences Powerful screen functioning supports real time editing Graphic tools allow users to choose a background input graphics and images Paintbrush pen is pressure sensitive Writing file allows for easy conversion to many other formats such as PDF JPG GIF PNG TIFF BMP etc Simulate mouse operation The Hot Keys can realize functions of Page up Down Create new page Pen width selection Save C...

Page 7: ...rd on wall Step 1 Set desired height according to user s preferences place the stilettos on the wall to make holes for wall mounting parts and hook then fix wall mounting parts and hook by screws Install hook at the lower and install wall mounting parts at the higher Shown as below Notes For model QWB200EM QWB100WS the distance between wall mounting parts is 1210 5mm For model QWB300EM the distanc...

Page 8: ...l whiteboard on the wall mounting parts and hook Shown as below Step 3 Fix the upper hook on the wall to fix whiteboard if there is position problem during installation please use EVA cushion 45 20 1mm to adjust shown as below ...

Page 9: ...fixing screws C at two sides Step 2 Fix two middle bars on two vertical bars with fixing screws A and Screw B Step 3 According to your need adjust hook to desired height Step 4 Referring Install whiteboard on Wall to install main control box Adjustable bar Vertical bar Middle bar Movable hook 固定螺丝 B 固定螺丝 B 固定螺丝 B Fixing screw B Three hook position Fixing Screw A Fixing screw C Wheel Triangle stand...

Page 10: ...crews on two vertical bars B Type Step 1 Each stand includes four parts Wheels middle bard and vertical bar including adjustable bar Here are setup steps 1 Fix four wheels on stand 2 Fix two vertical bars on the wheel bars with screws screw A and screw B positions on below picture 3 Fix the middle bar on two vertical bars with screws ...

Page 11: ...eferring Install whiteboard on Wall to install main control box Step 3 Put the whiteboard on stands the adjustable bar is flexible adjust height you desired and then fix with height adjustment screws Shown as below ...

Page 12: ... 12 ...

Page 13: ...er the removable blackboard taken off based on whiteboard connection box s position make sure the whiteboard cable can put through 3 Take off connection box on whiteboard put whiteboard on the frame then put whiteboard cable pass through rectangle hole 4 Connect cable and connection box fix connection box on the wall 5 Install the removable blackboard that you taken off on the wall Shown as below ...

Page 14: ... 14 ...

Page 15: ...ce or it will cause bad writing effect 2 Please change the battery termly to make sure the normal use of the Whiteboard pen 3 Please charge the pen only by pen charger provided with whiteboard 4 When the Whiteboard pen is not used for a long time it will change to stand by mode automatically Under this mode it will no respond when put the pen close to the Whiteboard Press the right button or the p...

Page 16: ... battery of eraser Open the battery cover on eraser put in an AAA alkalescent battery according to the anode and cathode the spring side is the cathode to the battery hole and then fasten the battery cover before use the eraser ...

Page 17: ...and wipe slightly to clear stroke on whiteboard Tips The eraser will enter stand by model to save power when it is not used So please press active button before use The eraser is mainly used to clear electronic pen stroke in order to prolong its use life please do not use it to clear stroke of water pen and chalk Please do not use pen and eraser at same time on whiteboard ...

Page 18: ...e is USB port on connection box at the lower right corner of whiteboard plug one end of USB cable to this USB port Step 4 Plug another end of USB cable to host computer s USB port Step 5 Connect computer and projector refer to projector s user s manual USB connection figure RF wireless connection Step 1 Setup whiteboard and adjust the position of projector and whiteboard Step 2 Connect 5V power ad...

Page 19: ...tor refer to projector s user s manual Notes Wireless receiver s place position need ensure the distance between wireless receiver and whiteboard 15 meters and there is no barrier to block electromagnetic wave RF wireless connection figure ...

Page 20: ...ll Software Once whiteboard is connected to computer the system will prompt Find new hardware shown as below Click Cancel please install software as below Insert the installation CD into the computer s ROM double click CD the below dialog window appears ...

Page 21: ...ppears Follow screen prompt to finish application software installation then start to install driver Click Next to install driver step by step Click Install to install driver after installation is finished the below dialog window appears ...

Page 22: ... the application software and driver have been installed successfully How to uninstall the software If you want to remove the Whiteboard control software from your computer please use Add Delete Program in Control Panel to uninstall select Flow Works E and click Remove Delete to uninstall the software ...

Page 23: ...e Step 1 Connect all hardware and whiteboard server program the following prompt appears at the lower right task bar Step 2 Single click server icon click Search and bind shown as below Step 3 Click Re search board on dialog window Step 4 Wait a moment until IEEE address appears the whiteboard found If it does not appear please check if connection of hardware is good then you can set a name of thi...

Page 24: ...nt to bind For example If you want to bind whiteboard with IEEE address is 01 02 00 09 12 09 00 02 please select 01 02 00 09 12 09 00 02 item on list If you can not find its IEEE address on list please click Re search board and search again Step 7 The user can define a name for whiteboard in describe it can be blank Then click Bind and write back the describe and input description character ...

Page 25: ... 25 After bind successfully the server icon will turn to green ...

Page 26: ...e the computer connected with the Whiteboard After change the resolution and frame rate of the computer The whiteboard adopts the method of 9 points locate The steps are as follows Step 1 Connect all the equipments and run the whiteboard driver program Step 2 Adjust the projector position to make the video project on the Whiteboard and make sure the projected area is within the range that can be d...

Page 27: ...calibration Tips Improper calibration will cause whiteboard can not work please do calibration properly again Click the key ESC you will cancel the calibration operation For different model product the calibration interface is a little different but calibration steps are same The short cut calibration is available on the whiteboard that has short cut buttons Please refer to calibration prompt to c...

Page 28: ...n use two pens writing on the whiteboard at same time The computer system can not support two mouse operation so when the whiteboard is not in writing mode two pens can not operate at same time The pens are provided together with whiteboard so can not exchange with other pens please pay attention to different them When you use two pens writing function please make sure you are using special two pe...

Page 29: ... battery or charge pen The writing pen is damaged Replace pen The calibratio n points can not appear Can not see green 十 cursor on whiteboard The projector vertical adjustment or horizontal adjustment is not correct it caused some part of screen overstep whiteboard projection area Adjust projector Can not write Can see mouse pointer move but there is no stroke The software is not in writing mode S...

Page 30: ...er is running too many software Close some software you do not use The computer setting is too low Please update computer hardware Spiking stroke There is spiking stroke when you write There is strong magnetic interference Remove the interference source or change a new environment without interference The writing pen is damaged Replace pen ...

Page 31: ...ar Can not see green 十 cursor on whiteboard The projector vertical adjustment or horizontal adjustment is not correct it caused some part of screen overstep whiteboard projection area Adjust projector Can not search and bind whiteboard Can not search whiteboard DC 5V power adapter could not supply power to whiteboard Connect DC 5V power adapter to supply power to electromagnetic board Wireless rec...

Page 32: ... is same to background color Change stroke color or background color Wireless pen can write but there is warp Only some area has warp Wrong calibration Calibrate again Projection screen has distortion Adjust projector Wireless pen can write but very slow The stroke is slow than pen tip Caused by anti virus software Close anti virus software The computer is running too many software Close some soft...

Page 33: ... not use permanent pen to write For non erasable surface whiteboard can not use water pen or permanent pen to write In case such things happen please use a little alcohol to erase How to clean the surface of the Whiteboard Please use the dishcloth with a little water to clean the surface of the whiteboard and don t let the water seep into the Whiteboard inside from the bottom frame What s the requ...

Page 34: ...8ms 8ms Cursor speed Real time response wireless pen s click simulate mouse operation Real time response wireless pen s click simulate mouse operation Real time response wireless pen s click simulate mouse operation Location accuracy 0 1mm 0 1mm 0 1mm Power consumptio n 2W 2W 2W Projection Area Size 79 1600 1200mm 87 1760 1320mm 96 2130 1200mm Port USB RF confirmed by connection box USB RF confirm...

Page 35: ... special USB COM cable Wireless connection box wireless dongle 5V power adapter COM port connection box 15M special USB COM cable Working temperature 20 50 20 50 20 50 Working humidity 15 90 15 90 15 90 Storage temperature 20 55 20 55 20 55 Storage Humidity 15 90 15 90 15 90 Frame Material Grey Aluminum Grey Aluminum Grey Aluminum Two Pen Writing Support Decided by main control box Support Decided...

Page 36: ... 36 If you want to learn more about our products please visit our website www qomo com If you need more assistance please kindly send email to our technical support support qomo com ...

Page 37: ...ixom MI 48393 USA Phone 1 866 990 QOMO 1 866 990 7666 Fax 248 281 1999 US or 248 281 1998 International Sales Information and Quotes info qomo com Literature Request info qomo com Technical Assistance and Service support qomo com ...

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